Nulab

JANUARY 3, 2022

We are pleased to announce that Cacoo has been named the Best Overall Flowchart Software of 2021 on Digital.com. We are also recognized by Capterra as one of the best tools for wireframe diagramming. The company assessed features such as user experience, template and shape libraries, integration capability, and reporting tools.

Feedback Software 87

Feedback Software Reporting Tools Research Software Data Visualization 87

Userpilot

JANUARY 26, 2022

Are you wondering how to effectively use SaaS analytics to reduce churn? SaaS analytics allow you to leverage the data to gain actionable insights and make informed decisions. In this post, we’ll discuss the most important SaaS metrics to analyze and some of the best SaaS analytics tools you can use to drive product growth.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

The Product Coalition

FEBRUARY 3, 2022

So when someone today, in 2022, asks a question like “How do we build a remote team?”, They want to know how to create a team that works diligently and creatively to serve customers and shareholders better. Give constant helpful feedback. Technology. Others had trouble with it. Should go without saying!

Technical Review 141

Technical Review Software Review Feedback Software Customer Experience 141

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Ready to dive in?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Research Software 98

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. What is fintech?

Research Software 115

Research Software Feedback Software Reporting Tools Data Visualization 115

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” They’re itching to give you feedback. Do you have the right tools to capture that voice?

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

DECEMBER 19, 2022

Understanding your users and their journey stages will help you create flows tailored to the various SaaS onboarding phases. It all begins when the customer signs up for your tool and has a continuous effect. Benefits of the SaaS user onboarding process: Improved retention. Collect customer feedback and improve accordingly.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. You’re in luck.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

The Product Coalition

SEPTEMBER 7, 2022

Minimum Viable Products: Why You Should Test Before Investing In Ideas Let’s analyze the advantages of MVP-based software development. You can successfully prevent these problems by starting software development with a Minimum Viable Product (MVP). The first version of Buffer is a good software example of a MVP. a skateboard.

User Testing 124

User Testing Feedback Software Research Software Product Research 124

Intercom, Inc.

DECEMBER 20, 2022

 We’re not going to lie, 2022 was a challenging, nerve-racking, gripping beast of a year, but here we are at the end of it – and there’s plenty to be thankful for. This is our last episode of 2022. Des Traynor: One of the things we sat down to do at the very end of last year was plan out 2022. We learned a lot.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Usersnap

FEBRUARY 23, 2022

Every SaaS company, whether B2B or not, looks to get more intimately connected with their customers’ needs and pains to grow. In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. Which one wouldn’t?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Intercom, Inc.

JUNE 13, 2022

We’ve added three new updates to Surveys: advanced reporting, branching logic, and triggering Surveys via code in your mobile app. Satmetrix Systems, Inc., and Net Promoter System? Satmetrix Systems, Inc., Satmetrix Systems, Inc., Go omnichannel by triggering Surveys in your mobile app.

Data Visualization 197

Data Visualization Product Research Reporting Tools Feedback Software 197

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Finally, customer feedback could prove useful for researching your competition. It may take time to build a SaaS Rolex or Bentley, but once you make it, this is the strategy for you.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Userpilot

JULY 13, 2022

Startup product managers will learn a lot from the Review – blog from the First Round. 20 best product manager blogs you need to follow in 2022. Userpilot is a product growth and digital adoption software. SaaS Product Adoption: The Ultimate Guide. Hacker Noon blog articles deliver a wealth of technical insights.

Blog 98

Blog Analytic Tools Research Software Feedback Software 98

The Product Coalition

JULY 10, 2023

Uncover the tools available for effective consumer-generated marketing and learn how to utilize them in your own initiatives. Product managers have the unique opportunity to extend their software products, integrate with external tools, and organically grow the product’s audience. What is consumer-generated marketing?

User Testing 81

User Testing Feedback Software Analytic Tools Data Visualization 81

Userpilot

OCTOBER 18, 2021

How can you influence SaaS growth? To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. We cover these in detail in our guide, so read on if you want to take care of SaaS growth properly in 2021.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Onboarding KPIs 98

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. The best tools to track your UX KPIs and improve them are: Userpilot – for creating in-app surveys and tracking feature usage.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Usersnap

JUNE 30, 2022

What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth How is Product-Led Growth The Right Strategy For Your SaaS Business? What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

Research Software 82

Research Software Feedback Software Analytic Tools Product Research 82

Userpilot

MARCH 23, 2022

There’s much more to NPS than sending users a customer feedback survey. They’re satisfied with your tool and most likely to recommend you. The 2022 NPS benchmark for SaaS is 41. NPS surveys are typically sent via emails or triggered in-app, but you could use a combination of both.

Product Research 98

Product Research Feedback Software Analytic Tools Research Software 98

Userpilot

SEPTEMBER 15, 2022

SaaS companies use CI data to design personalized customer experiences and better customer communications, increasing customer loyalty, retention, and lifetime value. SaaS companies use CI data to derive insights into unmet customer needs and take action to improve customer satisfaction. customer feedback, feature usage).

Feedback Software 98

Feedback Software Research Software Analytic Tools Data Visualization 98

Usersnap

JUNE 24, 2022

Positive review response examples provide proof to the entire audience that your business is reliable. It’s vital customer feedback you need to validate that what your business is doing is on the right track! For this reason, businesses have an obligation to reply more to negative reviews. What Makes a Positive Review?

User Testing 52

User Testing Feedback Software Customer Feedback Software Review 52

Userpilot

AUGUST 2, 2022

If you’re looking for the best cancellation flow examples for SaaS, you’re in the right place. Examples of the best SaaS cancellation flow for inspiration. Cancellation flow is critical to the success of your SaaS business, and below are ways how it can help: A cancellation flow helps retain existing customers.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

OCTOBER 4, 2022

In this article, we handpicked retention examples from some of the most successful SaaS companies in the world. You’ll also learn how to use customer retention software to maximize your retention game. Good CRR depends on the industry, but for SaaS, over 35% is considered good. You’re in the right place. Here’s why….

Feedback Software 98

Feedback Software Customer Experience Customer Feedback Data Visualization 98

Product Talk

NOVEMBER 16, 2022

Teresa shared this goal at the beginning of 2022 when describing her plans to scale the impact of Product Talk. My first year out of college, I was working at South Coast Repertory Theatre, which had a really complex audio automation system by Meyer Sound. It was a great fit. This was around 2005.

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Feedback Software Reporting Tools Product Research User Testing 130

ProductPlan

JANUARY 5, 2023

Let’s look at some of the biggest trends we identified in 2022. Learning about an incompatibility between systems initially chosen as point solutions is a common facepalm moment as product leaders mature in their organizational data requirements. due to regulatory restrictions. Product Ops: hero or villain?

Artificial Inteligence 52

Artificial Inteligence Product Management Product Manager Feedback Software 52

Userpilot

JULY 25, 2022

For SaaS companies, customer loyalty is the measure of a customer’s willingness to continue renewing their subscriptions. Loyal customers don’t only buy repeatedly from you, they also refer others to your company and easily participate in your feedback surveys. Conduct NPS surveys and reach out to detractors.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Feedback 98

Userpilot

DECEMBER 18, 2022

But apart from new technologies, we saw also another big emerging trend: a greater emphasis on…simply creating more value for your users through continuous discovery and being more attuned to user feedback and needs. As every year, we’ve asked top product experts to share their opinion on the upcoming industry trends.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

Userpilot

JUNE 2, 2022

What are the B2B SaaS metrics you should be tracking right now? So let’s dive in and see what B2B SaaS metrics you need to track to unlock growth. So let’s dive in and see what B2B SaaS metrics you need to track to unlock growth. Userpilot , Mixpanel, and Chartmogul are the top 3 analytics tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 89

Research Software UX Feedback Software User Testing 89

Gainsight

JUNE 20, 2022

The Customer Success Index 2022 , a survey of more than 350 companies by Gainsight and RevOps Squared, recently uncovered some very interesting, if not troubling data on the state of alignment between SaaS users and buyers. We discovered that Gainsight CS was widely perceived as the “Ferrari” of CS solutions. Perhaps it has.

Feedback Software 52

Feedback Software User Testing Customer Experience Customer Feedback 52

Userpilot

AUGUST 16, 2022

A goal-setting framework is a system that offers structured, step-by-step guides on how to establish goals and attain them. They develop a sense of purpose and can get some self-feedback from the results of their work. 10 goal-setting frameworks to set goals for your SaaS. For a B2B SaaS business, a B.H.A.G OKRs example.

Feedback Software 98

Feedback Software Research Software Framework User Testing 98

Gainsight

NOVEMBER 1, 2022

Previous tough times have improved SaaS. I understand what other SaaS leaders are feeling in the current downturn that’s being fueled by one thing after another. Here’s why SaaS, in particular, is uniquely positioned to help us change the recession narrative. Here are three ways SaaS has changed for the better over the years.

Feedback Software 52

Feedback Software Customer Experience Technical Review User Testing 52

ProductPlan

JANUARY 6, 2023

That’s why we can save you the Googling and share our top five product management websites from 2022, along with why they topped our year-end list. The Silicon Valley Product Group isn’t just a bunch of product peeps that happen to have a 415 area code. Product Talk. Silicon Valley Product Group. Bring the Donuts.

User Testing 52

User Testing Product Research Product Management Product Manager 52

Userpilot

MARCH 10, 2022

Since SaaS businesses are subscription-based models, most of the revenue comes from repeat purchases, i.e., user retention. Secondary onboarding with personalized in-app messages helps drive feature adoption at different stages of the user journey. What is user retention in SaaS? Suppose you had 120 customers on January 1, 2022.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Feedback 98

Userpilot

DECEMBER 6, 2022

Offer in-app self-service support to unlock on-demand support. Send microsurveys across multiple touchpoints to collect feedback. In 2022, the benchmark for computer software was 79%, which means 79 out of every 100 users gave you a positive score. The NPS benchmark for the software and apps industry is 41.

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