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2022 on Inside Intercom

Intercom, Inc.

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. In this post, the Intercom Content Team picks our highlights from a busy 2022 – we published over 150 pieces of content, including guides about customer support and customer retention. Well that was quite the year.

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2022 in review: Highlights from this year’s best conversations

Intercom, Inc.

 We’re not going to lie, 2022 was a challenging, nerve-racking, gripping beast of a year, but here we are at the end of it – and there’s plenty to be thankful for. This is our last episode of 2022. Des Traynor: One of the things we sat down to do at the very end of last year was plan out 2022. We learned a lot.

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22 Digital Transformation Statistics for 2022

Modus Create

In October 2021, we surveyed over 1,000 senior executives in the US, with a goal to understand their digital appetite and aspirations for 2022. . The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report.

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G2’s CMO Amanda Malko on the latest trends in software buying

Intercom, Inc.

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. Instead of reaching out directly to a sales team, customers are taking matters into their own hands and looking to trusted peer reviews for guidance.

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Product Marketing Resources: Everything You Need To Know in 2022

Userpilot

Trying to find the best product marketing resources for 2022? Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry. Another source of product marketing resources is the industry reports and benchmarks. Monday.com – project management software.

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Why customer engagement is the key to business growth in 2022 and beyond

Intercom, Inc.

To answer it, we believe that there are three recurring trends that are shaping the future of business: First, businesses across all industries are facing pressure to become digital businesses. Software giant Atlassian has over 7,000 employees, all working hard to deliver the best possible experiences for more than 200,000 customers.

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20 Product Manager Blogs Worth Following in 2022

Userpilot

Startup product managers will learn a lot from the Review – blog from the First Round. Unlike books , product management-focused articles take relatively little time to produce and publish, so they help you to stay up to date with the latest developments and trends in the industry. First Round’s The Review.

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