Alchemer Mobile

MARCH 23, 2022

Watch the recording of Christy Culp, Apptentive’s Chief Customer Officer and Director of Marketing, Ashley Sefferman, as they discuss 2022 mobile app trends and category-specific benchmarks to help quantify your app’s success. They share insights applicable across the mobile landscape, as well as benchmarks specific to your industry.

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Data Visualization Entertainment Healthcare Webinar 246

Alchemer Mobile

MARCH 24, 2022

The following data originates from our 2022 Mobile Consumer Engagement Report, which can be read in full here. Apptentive’s data shows an average 30-day retention rate of 67%—an increase of more than three times the industry average, driven by proactive consumer engagement. 6 Steps to a Successful Customer Loyalty Program.

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User Testing Feedback Software Customer Feedback Customer Experience 264

Alchemer Mobile

MAY 12, 2022

The following data and information on Shopping apps is from our 2022 Mobile App Customer Engagement Report. Industries represented within the subcategories have vastly different business goals. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Expressed customer emotion.

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Data Visualization User Testing Reporting Tools Feedback Software 264

Product Talk

NOVEMBER 3, 2021

We are starting to pull together our list of 2022 product conferences. Leading the Product Digital 2022 | USA. INDUSTRY Europe. INDUSTRY New York. Leading the Product Digital 2022 | APAC. INDUSTRY Global. The post 2022 Product Conference List appeared first on Product Talk. Virtual and Oakland, CA.

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Artificial Inteligence Product Research Naming Workshop 188

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. While 2021’s response rates were slightly lower than in 2020 (16%), they’re an off-the-charts comparison to the industry standard of 1%. Mobile interaction and response rate benchmarks.

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Product Research User Testing Customer Feedback Data Visualization 264

Alchemer Mobile

NOVEMBER 10, 2022

To help you with this, we compiled a list of the top mobile in-app feedback tools of 2022. From large enterprises to startups, they believe that powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Do you have the right tools to capture that voice?

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. In this post, the Intercom Content Team picks our highlights from a busy 2022 – we published over 150 pieces of content, including guides about customer support and customer retention. Well that was quite the year.

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Reporting Tools Technical Review ChatGPT Customer Experience 118

Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? Let’s go over the ones for 2022 and how they will influence your product. A UX design trend is a development or movement in the UX design industry caused by a change in user behavior or the adoption of new technologies. What are UX design trends? Conclusion.

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Feedback Software UX User Testing Embedded Analytics 104

Intercom, Inc.

AUGUST 24, 2022

We’re excited to announce that registration is now open for New at Intercom , our virtual fall product launch event which takes place on October 12th, 2022 at 8am PT/4pm BST. You’ll learn: Why messaging is the most effective way to engage with your customers – and how it has evolved.

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Product launches Events Messaging Customer Experience 191

The Product Coalition

JULY 21, 2022

The advent of advanced e-commerce technologies has transformed the e-commerce industry and built a strong foundation for online retailers. Let’s find out the evolution of e-commerce technology in terms of trends and statistics in 2022. The retail industry and e-commerce landscapes have no exception when taking advantage of technology.

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Reporting Tools Artificial Inteligence Data Visualization Wireless 146

Modus Create

FEBRUARY 16, 2022

In October 2021, we surveyed over 1,000 senior executives in the US, with a goal to understand their digital appetite and aspirations for 2022. . The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report.

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Technical Review Research Software Reporting Tools Data Visualization 143

The Product Coalition

JANUARY 3, 2023

The Fall of Icarus — Jacob Peter Gowy 2022 was a dark year for the technology industry. Back in May, I wrote about the layoff trend for 2022 , but I honestly didn’t expect the situation to get this bleak. Up until now, we had no evidence to back such a bold statement, but 2022 is over and the results are in, clear for everyone.

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Product Research Product Management Product Manager Management 114

Userpilot

AUGUST 18, 2022

We could definitely spot the difference and confirm frictionless signup flows are one of the customer experience trends in 2022. The post Top CX Trends That Are Shaping the SaaS Industry in 2022 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

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Feedback Software Data Visualization Embedded Analytics User Testing 90

The Product Coalition

NOVEMBER 11, 2021

We are already in the last quarter of 2021, with 2022 on the way, several business owners and investors are looking for markets where they can start investing. This begs question, “are NFTs a safe thing to buy in 2022?”. Is it safe to buy NFT in 2022? Will NFTs still be valuable in 2022?

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Research Software Product Research Technology Article 126

The Product Coalition

OCTOBER 23, 2022

API usage by industry shows that APIs are no longer just the domain of technology companies. APIs are being adopted across every industry, by all types of organisations, with the fastest growth in usage coming from more traditional sectors. What it means APIs are now an essential part of the economy, regardless of industry.

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Reporting Tools Telecommunications Data Visualization Banking 60

Modus Create

MARCH 14, 2023

In this post, we share 10 digital transformation examples from 10 industries. In fact, some of the most successful transformations have emerged in industries once considered aversive to change. Check out the 2022 State of Digital Transformation. Want to explore popular digital transformation trends from last year?

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Analytic Tools Reporting Tools Data Visualization Technical Review 98

ProductPlan

JANUARY 27, 2022

That includes product teams, who must determine how to maximize their return on their 2022 budgets. Here are some areas to consider when making your 2022 requests: Product Stack Tools for 2022 Budgets. 2022 Budgets Include Hiring. But hiring in 2022 requires a little more creativity and flexibility.

Data Visualization 89

Data Visualization User Testing Product Research Reporting Tools 89

Userpilot

DECEMBER 22, 2021

What will be the biggest Product Trends in 2022? Will AI transform Product Management in 2022 by allowing PMs to make a better use of user behavior data ? Will AI transform Product Management in 2022 by allowing PMs to make a better use of user behavior data ? Will 2022 be the year of Product Ops?

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 130

Intercom, Inc.

APRIL 13, 2022

But there’s a silver lining – this year’s Klaus Customer Service Quality Benchmark Report reveals there are clear positive shifts taking place in the customer support landscape in 2022. Again as a result of increased focus, the average NPS across industries has increased this year from 45 to 51. Gain a customer support edge in 2022.

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Data Visualization Reporting Tools Customer Communications Customer Experience 118

Alchemer Mobile

MARCH 22, 2022

In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Food and Drink category. The Food and Drink industry embraced the transition to mobile in 2020, and the investments paid off in 2021. Expressed customer emotion.

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Reporting Tools User Testing Data Visualization Feedback Software 264

DevelopmentCorporate

MAY 7, 2022

Layoffs in the startup industry are spiking again. As Q1 earnings season gets into full swing in the next few weeks expect to see more downsizing as companies prepare for a rocky 2022. The post Startup Layoffs in 2022 appeared first on Development Corporate. In spite of a good jobs report this week, layoffs are climbing again.

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Startups Development Product Management Product Manager 52

Intercom, Inc.

DECEMBER 20, 2022

 We’re not going to lie, 2022 was a challenging, nerve-racking, gripping beast of a year, but here we are at the end of it – and there’s plenty to be thankful for. This is our last episode of 2022. Des Traynor: One of the things we sat down to do at the very end of last year was plan out 2022.

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Technical Review Software Review Customer Feedback Data Visualization 118

Gainsight

AUGUST 4, 2022

In the decade since Gainsight created the customer success (CS) category, the industry has matured from a reactionary stance, answering post-sales and services needs, into a proactive and sophisticated revenue-generating machine. . To us, this rings true beyond the software-as-a-service industry, as well. All rights reserved.

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Reporting Tools Analytic Tools Research Software Data Visualization 105

Intercom, Inc.

MARCH 28, 2022

To answer it, we believe that there are three recurring trends that are shaping the future of business: First, businesses across all industries are facing pressure to become digital businesses. That’s why industry-leading companies rely on Intercom, the Engagement OS. It’s the million dollar question that businesses face every day.

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Reporting Tools Data Visualization Customer Communications Research Software 228

Gainsight

NOVEMBER 16, 2022

Last week, the Pulse community gathered in London for Pulse Europe 2022 to discuss new research, exchange ideas, and take a few victory laps around an ice rink with some of the leading minds in business today. . Without further ado, let’s introduce the Pulse Europe 2022 GameChanger Award Winners. . Architect Award Goes to … Typeform.

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Research Software Artificial Inteligence Data Visualization Product Research 52

Userpilot

JULY 13, 2022

Unlike books , product management-focused articles take relatively little time to produce and publish, so they help you to stay up to date with the latest developments and trends in the industry. 20 best product manager blogs you need to follow in 2022. Interesting Articles: Why Startups May Fail to Get Funding in 2022.

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Blog Analytic Tools Research Software Feedback Software 89

Gainsight

APRIL 26, 2023

During the Pulse 2022 opening keynote, Nick Mehta, CEO of Gainsight, reflected “In 2013, there were 300 people in this room, and there were like 500 people in customer success, literally.” Oh, how far we’ve come—as a company, an industry, and an unstoppable community that we’ve forged around our annual Pulse Conference.

Reporting Tools 52

Reporting Tools Customer Experience Education Customer Feedback 52

Atlassian

FEBRUARY 23, 2022

2022 promises to (finally) be the transitional “light at the end of the tunnel” year we’ve been waiting for. Jack Brickey , a VP of Engineering and IT in the telecom industry and an Atlassian Community Leader, points out that individual contributors don’t necessarily get many chances to practice this skill. 5-second summary.

Customer Experience 105

Customer Experience Technical Advisors Leadership Article 105

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry. Another source of product marketing resources is the industry reports and benchmarks. State of SaaS Onboarding 2022, by Userpilot.

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Research Software Analytic Tools Feedback Software Data Visualization 83

Miro

OCTOBER 11, 2018

The post The fourth industrial revolution in numbers: What you need to know about work in 2022 appeared first on RealtimeBoard Blog. For all we know, change might even be accelerating; after all, technology is improving at a rate unlike anything we’ve ever seen before. At a glance, this technological revolution […].

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Technology Blog Agile Management 72

Intercom, Inc.

DECEMBER 14, 2022

2022 has been a year for the books, with major changes and uncertainty across every industry. . Below are the highlights of what we’ve built for you in 2022, but there’s so much more to see. Below are the highlights of what we’ve built for you in 2022, but there’s so much more to see. Check them out in our app store.

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Data Visualization Feedback Software User Testing Customer Communications 104

ProductPlan

JANUARY 21, 2022

That includes product teams, who must determine how to maximize their return on their 2022 budgets. Here are some areas to consider when making your 2022 requests: Product Stack Tools for 2022 Budgets. 2022 Budgets Include Hiring. But hiring in 2022 requires a little more creativity and flexibility.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

Intercom, Inc.

MAY 19, 2022

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. We wanted a deeper view into the industry, and so, we surveyed almost 300 leaders across a range of industries to discover the key trends emerging in the customer support space. Martin Kõiva , Founder & CEO of Klaus.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Intercom, Inc.

AUGUST 9, 2022

We’re delighted to share that Intercom has been named to the Forbes Cloud 100 2022 , landing at #35 on the definitive ranking of the top 100 private cloud companies in the world. The Forbes 2022 Cloud 100 and 20 Rising Stars lists are published online at www.forbes.com/cloud100.

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Magazine Leadership Vision Naming 211

freshtrax

JUNE 21, 2022

Brenda Milis is currently the Principal of Consumer and Creative Insights at Adobe Stock, and is responsible for the annual Adobe Stock Creative Trends Forecast for 2022. Q: What was your impression of visual trends in Japan in 2022 compared to the global trends? and introduced us to examples across a variety of industries.

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Data Visualization Customer Feedback User Testing Research Software 52