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SUNDAY REWIND: Being user minded — MTP Engage Hamburg 2022

Mind the Product

This week’s Sunday Rewind is a session from MTP Hamburg 2022, in which three senior product people share their views on user centricity. Read more » The post SUNDAY REWIND: Being user minded — MTP Engage Hamburg 2022 appeared first on Mind the Product.

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Media Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. However, while mobile teams surveyed 37% of their consumers for feedback, only 8% responded (13% overall)—an area for improvement in 2022. Expressed customer emotion.

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Utilities Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Want to see how the Utilities category compares to the macro trends we identified in our 2022 Mobile Customer Engagement Report? DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE.

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Finance Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information is from our 2022 Mobile App Customer Engagement Report. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Understanding shifts in emotion and proactively engaging with consumers to get ahead of churn is a big opportunity for Finance brands in 2022 and beyond. Expressed customer emotion.

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How to Choose the Right Business Intelligence Vendor

Dresner Advisory Services has just unveiled their “2022 Business Intelligence Market Study,” an in-depth look at the business intelligence industry that ranks more than two dozen BI vendors in areas like product, service, support, and overall customer satisfaction. How does your current BI vendor stack up against the competition?

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Business Services Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Business Services apps is from our 2022 Mobile App Customer Engagement Report. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Want to see how the Business Services category compares to the macro trends we identified in our 2022 Mobile Customer Engagement Report? Expressed customer emotion.

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Personal Services Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Shopping apps is from our 2022 Mobile App Customer Engagement Report. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Want to see how the Personal Services category compares to the macro trends we identified in our 2022 Mobile Customer Engagement Report? Expressed customer emotion.

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The State of Customer Success Pt. 1

Together, Vanilla etched out the State of Customer Success in 2022. In conjunction with Gain Grow Retain, we sat down with some of the most influential Customer Success Leaders out there. What does it look like? How can you prepare? Is your Customer Success team as prepared as they should be?

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Going to Market Smarter in the New Economy

In 2022, as companies continue to move more functions online, employees will take a more virtual -- and flexible -- mindset and lifestyle in parallel to the digitization of businesses. The fight to find new customers and retain existing ones is the biggest business challenge for many companies.

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The ABC’s of Recruiting for Gen Z

In 2022, society has fully immersed itself in the web and all it has to offer - and no one more so than those of Generation Z. Take a look around you at any given moment, and somebody is likely surfing the web on their phone.

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Discover How Senior Technology Leaders Can Secure the Budget That They Need

Speaker: Kevin Goldsmith, Chief Technology Officer at Anaconda | Peyman Pouryekta, CEO and Technology Advisor | Bob Webber, VP Product Flow Optimization, Construx

February 24, 2022 at 11:00 am PST, 2:00 pm EST, 7:00 pm GMT Determine the success of an investment. Reduce Technical debt by demonstrating the value of technology. Address budgetary concerns. This is an exclusive session that you won't want to miss!

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Data-Driven Performance Feedback Helps Teams Improve Customer Outcomes

Speaker: Mickey Mantle, Founder and CEO at Wanderful Interactive Storybooks | Ron Lichty, Consultant: Interim VP Engineering, Author, Ron Lichty Consulting, Inc.

January 27, 2022 at 11:00 am PST, 2:00 pm EST, 7:00 pm GMT. How to effectively use data in performance reviews to enhance team performance to support customer experience. How data-driven performance reviews do that. This is an exclusive session that you won't want to miss!

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A Product Manager's Guide to Working Effectively with Engineering Teams

Speaker: Sayanti Ghosh, Product Manager – AI/ML at Teck Resources Ltd.

June 16th, 2022 at 9:30 am PDT, 12:30 pm EST, 5:30 pm GMT Ways to communicate with engineers regarding changes in requirement. Do’s and don’ts of engaging with engineering team as a PM. How to be in sync with engineering and product teams from discovery to sustainment.

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What We Learned From Our Own Data-Driven ABM Strategy

So, what does ABM look like in 2022? Analysts and professionals alike tend to argue that account based marketing (ABM) is not new. On the surface, this is an accurate statement. However, ABM practitioners have evolved the strategy from development to implementation.

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Choosing the Right Tech Stack –– The Only Way to Grow

Speaker: Pulkit Agrawal - CEO and Co-Founder of Chameleon

November 16, 2022 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT Tools to use throughout the customer journey to help you increase activation, retention, and loyalty. How to choose the right products for your company. Don't get left behind – register now for this exclusive opportunity!