Sat.Sep 26, 2020 - Fri.Oct 02, 2020

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A Product Manager’s Worst Nightmare

The Product Coalition

What the Social Dilemma on Netflix can teach us Continue reading on Product Coalition ».

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Beta Testing Is More Than Just an Insurance Plan

Centercode

Here’s the universal truth about insurance: you buy it, but you hope you never actually have to use it. We treat insurance as a necessary evil for this reason. Nobody ever looks forward to purchasing or using it. In every case where insurance gets used — be it for your car, your house, or your life — it’s because something went horribly wrong.

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5 Key Responsibilities of a Product Owner

ProductPlan

If there’s a more widely misunderstood job title than “product owner,” we’d like to see it. As a professional in the product field, you might have some idea of what a product owner does. However, even your understanding of the role might be incorrect—more than on this below. But imagine what the title must sound like to someone entirely outside the product world.

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Diversity and Inclusion: Are You Sabotaging Your Product Success?

280 Group

“Diversity and Inclusion” are some of the hottest topics in the Tech industry. Unfortunately, there is not much discussion surrounding the even more severe lack of diversity in the product management function, particularly in the representation of Black Product Managers. The lack of Black Product Managers is not just a pipeline issue. It is due to the discriminatory gatekeeping in the interview process and the lack of career advancement for Black PMs who do get through the door.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Build What Matters by Rajesh Nerlikar and Ben Foster – Free Chapter!

Mind the Product

In their new book, Build What Matters (£26.99), Rajesh Nerlikar and Ben Foster introduce you to their methodology for becoming a product-driven company. Through their tested strategies, stories of personal success, and case studies from their product advisory clients at Prodify, you’ll learn how Vision-Led Product Management helps you achieve company objectives by meeting both [.].

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Intercom on Product: One for the roadmap

Intercom, Inc.

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. We discuss how we’ve approached it historically at Intercom and how this process has evolved with us to make room for a wider audience. If you’re setting out on your roadmap journey it’s important that it reflect the point of the journey that you’re on – having everyone in a startup of 5 or 6 sharing daily tasks each morning makes sense as they work together

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How Customer Analytics Can Increase User Engagement

Indicative

In many ways, engaged users are the hallmark of a successful company. According to a Gallup poll , fully engaged customers represent a 23% premium over an average customer when it comes to share of wallet, profitability, revenue, and relationship growth. In some industries, it’s even greater. For example, Gallup found that companies that successfully engage their B2B customers realize 63% lower customer attrition and a 55% higher share of wallet.

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Walk a Mile in Their Shoes by Egan Cheung

Mind the Product

In this ProductTank San Francisco talk, Egan Cheung – Director of Product at Shopify, shares thoughts on how fostering empathy helps us all build better products and become better leaders. Watch the video* to see the talk in full, or read on for an overview of his key points: Why empathy is a critical skill Helping [.]. Read More. The post Walk a Mile in Their Shoes by Egan Cheung appeared first on Mind the Product.

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The Top 25 People To Follow On Medium To Level-Up Your Product Knowledge

The Product Coalition

Photo by Jessica Ruscello on Unsplash A few people have asked me recently how to cast a wider net on their product knowledge, or simply how to get started with it. It can be daunting when there are so many sources and people purporting to be ‘experts’ ( glances awkwardly at the mirror ), so I thought I’d start with the source I use the most often?—?

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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Intercom on Product: One for the roadmap

Intercom, Inc.

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. We discuss how we’ve approached it historically at Intercom and how this process has evolved with us to make room for a wider audience. If you’re setting out on your roadmap journey it’s important that it reflect the point of the journey that you’re on – having everyone in a startup of 5 or 6 sharing daily tasks each morning makes sense as they work together

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Product Update: September 2020

Indicative

Hello everyone! We hope you had a strong end to the quarter. Our team has been busy working on new features to help you. Check out what’s new: Add Notes to Any Query. Save context, captions, or clarifications using query notes. Provide key information about your query through text or images. Query notes can be viewed in the query itself, or when your query is saved as a bookmark or to a dashboard.

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Marty Cagan on Empowering Teams, Discovery Challenges, Alignment, and More

Mind the Product

In the latest of our Prioritised AMAs, we were joined by Marty Cagan who took your questions on empowering teams, discovery challenges, Product Owners, transitioning from product role to a leadership role, and much more. If you missed it, you can watch the whole session again, or read on for a transcript* of selected questions [.]. Read More. The post Marty Cagan on Empowering Teams, Discovery Challenges, Alignment, and More appeared first on Mind the Product.

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How empathy can re-align our perception of value

The Product Coalition

Photo by Suhyeon Choi on Unsplash So I am on a plane with my family heading home from a summer vacation trip. As I am helping my youngest son get situated, showing him how to select a personalized in-flight movie, my naturally retrospective mind thought back to the days of when you were lucky if the flight you were on had a movie at all. It made me appreciate how convenient entertainment had become on flights.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Identifying and Addressing Common Biases in Product Management

ProductCraft

Product management is “thinky” work. As a product person, you need to bring about organizational alignment through product strategy while also keeping things running smoothly with product operations. I don’t need to tell you this is a delicate balance. And without time to sit and think, you’ll end up making rash decisions based on your. Read more » The post Identifying and Addressing Common Biases in Product Management appeared first on ProductCraft by Pendo.

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From Data Literacy to Trust: Dealing with the Pitfalls of Any Data Strategy

Indicative

All data strategies start with excitement. This is the dominant emotion during kick-off calls with my clients and it can feel amazing. You’ll finally know exactly what is going inside your product and what growth levers you should be pulling. This excitement can dissipate as teams find themselves stuck with data they don’t trust, tools they don’t know how to use and overwhelm with the sheer volume of their data.

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How Real Companies Make OKRs work: Mind the Product and Neo Culture Investigates

Mind the Product

Like all tools, OKRs can be powerful if they’re understood and used correctly and so, in an attempt to help you get the most from the process and to better understand the benefits, effects, and challenges of OKRs, we’ve decided to investigate. In collaboration with NEO Culture, Mind the Product is conducting a short survey, [.]. Read More. The post How Real Companies Make OKRs work: Mind the Product and Neo Culture Investigates appeared first on Mind the Product.

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As Precious As We Treat Them

The Product Coalition

A real-life story and a great lesson that taught me to love the products I work on and treat them accordingly. Continue reading on Product Coalition ».

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Is It Time to Kill This Feature?

ProductCraft

We all have regrets. When I was a teenager, I had a friend who was a genius with all things technology. He gave me recommendations for my computer setup, developed websites as a side hustle, and was just an inspiring individual overall. Yet one day, I decided to not take him up on his offer. Read more » The post Is It Time to Kill This Feature?

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How Do I Choose The Right UX Research Method?

UserInterviews

Our quiz can help you get a UX research method recommendation in four clicks or less. Plus a framework to choose a good UX research question and maximize your research resources.

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Accelerate Your Product Development – William Treseder on The Product Experience

Mind the Product

In our previous episode, Adam Thomas introduced how he uses a military technique (BLUF) for prioritisation. This week, former US Marine William Treseder – now co-founder and SVP of Product at innovation consultancy BMNT – joins us to talk about how he works with Government, Defense, Academic and Corporate clients to transform their innovation culture. [.].

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Your Product is as Strong as Its Weakest Links

The Product Coalition

Where does your product need you the most? Credits: [link] The cost of strengthening the strengths is sometimes, ignoring the weakness. But, the price of weakness is sometimes your customer loyalty. An interesting problem statement Twitter was trying to solve was?—?“How to display to its users, the most interesting part of an image on Twitter”. This would ensure high visibility to most likely areas of interest.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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How to Build and Sustain Organizational Resilience

Agile Velocity

After reading the Gallup Group’s article “ Remote Agile: Sustain Performance While Working Remotely ” a few things floated up in my mind. To keep those things from bouncing around too much, I thought I’d write them down and share them out. In case you haven’t read the article, here are Gallup’s key points and recommendations for sustaining performance for remote and distributed teams at a glance: The need for remote Agile happened overnight amid the pandemic.

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To Manage or Not to Manage? Leveling Up Your UX Research Career with Amber Davis, UXR Director at Audible

UserInterviews

How to decide if management is the right next step, set yourself up for success, and who can help you get there.

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Roadmaps & Prioritisation – Lessons Learnt the Hard way, by Ren Yi Hooi

Mind the Product

In this ProductTank London talk, Ren Yi Hooi – then Product Director at RailsBank, shares her experience of prioritization challenges in a fast pace organisation. Watch the video to see the talk in full, or read on for an overview of her key points: The challenges of prioritization in all stages of a product lifecycle Suggestions of [.]. Read More.

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7 Tips to a Successful Product Management Career

The Product Coalition

Not too long after landing a job as a software engineer at Information Builders in 1999, my boss told me we had to talk. He wanted me to… Continue reading on Product Coalition ».

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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TEI 302: From product manager to founder – with Ryan Frederick

Product Innovation Educators

What product managers need to know to build a product into a successful company. When I’m working with a group of product managers to help them move towards product mastery, I always ask them to introduce themselves by sharing what they love about product management. Among the numerous answers, in the last year the most frequent response is to create value for customers.

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How Kontentino Increased New User Activation by 10% in the First Month of Using Userpilot [CASE STUDY]

Userpilot

Natália Kimli?ková , a product marketer at Kontentino , a social media management tool for collaboration, content approval and scheduling, came to Userpilot with a few main goals in mind – increase product adoption, boosting new feature adoption, communicating new feature releases in-app and creating their very first user onboarding. What she didn’t see coming though is the impact installing Userpilot would have on…how sticky Kontentino was.

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September Roundup: Leadership mistakes, stakeholder management, discovery and more

Mind the Product

Before we move into the final quarter of the year (yes, that’s right, the first three happened) we recap on the membership content released this September. In it, we covered leadership mistakes, strategic thinking, discovery, stakeholder management, burnout and more. If you’re not yet a Mind the product member but want to access the content [.].