Mind the Product

JANUARY 24, 2022

Not every product makes it to maturity, but every product does potentially have a lifecycle of growth, maturity, and decline. In this post, we explore what steps product managers can take to ensure that a mature product continues to thrive over time. [.]

Management 167

Management Management Product Manager Product Management 167

Mind the Product

JUNE 23, 2020

In my last role as head of product and engineering for a group developing cloud-native services for the SAP Cloud Platform, my work led me to define a framework for product development that spans both product management and engineering and brings with it a focus on problem solving through the product lifecycle.

Framework 203

Framework Development Engineering Product Manager 203

Intercom, Inc.

APRIL 13, 2021

Our product engineers are empowered to build great features, fast. Every product team is burdened by the effort required to evolve and maintain complex infrastructure that powers their features. All three, and security patching especially, occur frequently and so are very time expensive to perform for a product team.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Alchemer Mobile

NOVEMBER 10, 2022

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Johanna Rothman

JULY 29, 2021

Several of my clients have internal struggles about how to internally see the future of the product. The managers want rigid roadmaps. Because the managers want to “know” the teams will deliver it all. However, the managers create a roadmap similar to the image above. Let's start with product risks.

Roadmap 143

Roadmap Data Visualization Agile Demo 143

Intercom, Inc.

JULY 15, 2021

took over the company in 1952 and decided to make his mark through modern design, they’ve become the single largest design organization in the world, with over 1500 designers working in innovative products from machine learning to cloud to file sharing. Since Thomas Watson Jr. And that’s where Arin Bhowmick comes in.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Mind the Product

SEPTEMBER 2, 2021

After seven years working in product, I had the opportunity to become People Manager. Read more » The post How I applied my Product Management skills in my transition to people manager appeared first on Mind the Product.

Product Manager 157

Product Manager Product Management Management Management 157

Intercom, Inc.

MAY 28, 2019

It’s a continuous process of ensuring your customers get value from your product at every stage of their lifecycle. “Great onboarding transforms new customers from fleeting visitors to lifelong power users” The critical importance of onboarding for all businesses is why we built Product Tours. Short on time?

Customer Experience 214

Customer Experience Customer Feedback Strategy Webinar 214

The Product Coalition

AUGUST 9, 2021

All Product Roles Are Not Alike Photo by Lennart Nacke on Unsplash My first gig as a Product Manager was in a Startup. The Product I worked on did not exist. To top it off, I had no real Product Manager experience. We started from two half-baked basic Computer Vision algorithms to objects.

Product Manager 155

Product Manager Product Management User Testing Management 155

Mind the Product

AUGUST 27, 2024

Pharmaceutical product managers drive life-saving therapies to market, expertly navigating regulatory challenges and product lifecycles to ensure innovative treatments reach patients. Read more » The post What it means to be a product manager in the pharmaceutical industry appeared first on Mind the Product.

Product Manager 139

Product Manager Product Management Management Management 139

Product Management Unpacked

MARCH 26, 2020

Among the most vulnerable jobs are those with routine physical and cognitive tasks such as office administration, production, transportation and food preparation. Those whose jobs are supplemented by AI are likely to see benefits including increased productivity and overall job satisfaction. jobs are at a high risk of automation.

Data Visualization 186

Data Visualization Artificial Inteligence User Testing Reporting Tools 186

Mind the Product

MARCH 20, 2020

In this MTP Engage Manchester talk, Melissa Perri describes how you should start investing energy in “the product of you” and plan your career ascent to product leader. Key Points: Skills you learn as a junior product person can translate well into the C-suite. There is not just one type of product leader.

User Testing 219

User Testing Product Research Customer Feedback Customer Experience 219

Product Takeoff

MARCH 19, 2019

Every product has a lifecycle of Introduction, growth , maturity and decline.With digital disruption in the market place it is very critical that we design products that stay in the growth phase for a longer period of time. Moonshot thinking starts with picking a big problem: something huge, long-held, or global in scale.

User Testing 207

User Testing Product Research Research Software Feedback Software 207

Product Talk

DECEMBER 13, 2023

Tweet This As a quick reminder, your outcome should be something the product team is able to directly influence, but it also needs to connect to a business outcome like growing revenue. Do you have a Product in Practice you’d like to share? Bluestone Analytics in particular has two main products, DarkBlue and DarkPursuit.

Data Visualization 292

Data Visualization Analytic Tools Reporting Tools Technical Review 292

Johanna Rothman

JUNE 5, 2023

That's because each project offers different value over the product's lifetime. See Product Roles, Part 4: Product Orientation and the Role of Projects for images of why we want ever-increasing product value, but why we might space the projects out.) See Manage It! And these risks affect our lifecycle choices.

Product Research 123

Product Research Agile Customer Feedback User Testing 123

Intercom, Inc.

JANUARY 25, 2022

A great customer relationship management (CRM) platform is at the core of every marketing and sales team’s tech stack. As Nancy Dandolos , a Customer Success Manager at The Signal Group, puts it: “Intercom and Hubspot have become an integral part of our strategy, so the integration is vital.

Research Software 216

Research Software User Testing Artificial Inteligence Data Visualization 216

Intercom, Inc.

MAY 18, 2022

However, gathering accurate data and taking the right actions is only possible when you have a mechanism in your product or on your site that meets customers in the moment to ask them what is that they desire and need. But, it only becomes more valuable when you enable that engagement channel throughout the entire customer lifecycle.”.

Data Visualization 217

Data Visualization Analytic Tools Feedback Software User Testing 217

The Product Coalition

MARCH 28, 2022

Optimization Guide Customer Lifecycle Optimization Tactics: Landing Page Optimization, Form Optimization and Progressive Profiling. Improve every stage of the customer lifecycle! Customer Lifecycle Definitions This is part 5 of the Customer Lifecycle series.

Customer Experience 126

Customer Experience User Testing Data Visualization Messaging 126

Johanna Rothman

JULY 20, 2021

However, every manager's micromanagement pervades all levels. Management—not the teams—often chose a Scrum board with three columns. Why do managers persist in demanding teams use a “standard” board, or use “standard” metrics, such as velocity? Managers don't trust the teams to do their work.

Leadership 141

Leadership Agile Workshop Government 141

The Product Coalition

MARCH 9, 2023

Most organizations want or need to produce more than one product at a time. These multi-product organizations need a way to make economically rational choices regarding managing their product portfolios. The portfolio backlog can consist of various items, including products, product increments, or technical initiatives.

Framework 120

Framework Customer Experience ChatGPT Engineering 120

Product Innovation Educators

DECEMBER 16, 2024

How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers.

Research Software 99

Research Software Feedback Software User Testing Product Research 99

Userpilot

MAY 21, 2024

Following customer lifecycle management best practices can lead your company to retain more users and increase customer lifetime value. Let’s explore customer lifecycle management (CLM), its phases, and the best practices you can apply in SaaS without coding! Interested in optimizing your customer lifecycle management?

Data Visualization 87

Data Visualization Customer Experience User Testing Customer Feedback 87

Intercom, Inc.

JUNE 28, 2018

A support team will want to know if they were helpful, while a product team might need help prioritizing what to build next. Whether you’re measuring success, monitoring customer trends or gathering input for a product decision, customer feedback is an essential part of staying competitive and growing your business.

User Testing 216

User Testing Customer Feedback Feedback Software Customer Experience 216

Product Talk

FEBRUARY 12, 2020

Hello, Product Talk readers! It’s time for another installment of Product in Practice. In this series, we highlight the impressive work that forward-thinking product teams are doing. Find our other Product in Practice posts here. During her tenure as a data scientist, Lisa built two predictive products. Tweet This.

Product Research 208

Product Research Data Visualization User Testing Research Software 208

The Product Coalition

MARCH 18, 2022

Given that we have finite engineering and product resources, what is the path forward?” Here are the signs you should look for in your product lifecycle before you dramatically enhance or diverge from the core value prop. Your product management focus should include the constant monitoring and managing of those issues.

Customer Experience 188

Customer Experience Onboarding KPIs Customer Feedback User Testing 188

Productside

DECEMBER 3, 2024

In this edition of our Women in Product Management Series , I had the pleasure of speaking with Michelle Felice-Steele , Vice President of Product Management at Experian Consumer Services. From Journalism to Product Management: Michelles Career Journey Nicole: Michelle, welcome! Lets dive right in.

Data Visualization 156

Data Visualization Customer Feedback User Testing Reporting Tools 156

Product Innovation Educators

JULY 15, 2024

Mastering product lifecycle management – for product managers Watch on YouTube TLDR Product lifecycle management is key to successful product development and innovation. For software and SaaS products, development and lifecycle management often overlap.

Feedback Software 89

Feedback Software Research Software User Testing Customer Feedback 89

Intercom, Inc.

DECEMBER 16, 2019

With ABM, you’re building trust early on in the sales process and sustaining it throughout the customer lifecycle. For example, if you decide to tell leads from your target accounts about a new product launch, you could have your sales reps write personalized notes or use a marketing automation tool with custom email fields.

Reporting Tools 189

Reporting Tools Research Software Marketing Customer Experience 189

The Product Coalition

JANUARY 28, 2021

Product Bugs: A Comprehensive Guide?—?Part Part 1 Product Bugs are one of the most common and accepted parts of building tech products. Yet bugs are often overlooked or an afterthought, especially when it comes to thinking about how to improve productivity and, ultimately, get better outcomes for customers.

Reporting Tools 183

Reporting Tools Software Review Technical Review Systems Review 183

The Product Coalition

MARCH 11, 2021

This testing phase is critical that allows the software development company to move on to the next lifecycle stages. The product should be able to protect personal data through authorization and authentication techniques Why are software quality assurance companies necessary? Extensibility?—?the A simple and clear interface Security?—?The

Software Developers 179

Software Developers Software Development Reporting Tools Feedback Software 179

Product Talk

JULY 19, 2023

If you’re a product person, you’ve developed a set of skills that help you in your job. Members were wondering if anyone has used the opportunity solution tree outside of the digital product context. Has anyone used the opportunity solution tree outside the digital product context?

Analytic Tools 185

Analytic Tools Product Research Customer Experience User Testing 185

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. The best customer lifecycle software in the market includes: Userpilot.

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Analytic Tools Research Software Feedback Software Reporting Tools 94