ProductPlan

DECEMBER 9, 2022

With so many social media posts, blogs, videos, ebooks, and podcasts, it’s hard to keep up. 10 Great Questions Product Managers Should Ask Customers. It’s a tenet of Product Management 101 that PMs need to get out of the building and talk to real-live customers… even if it’s just over Zoom. MoSCoW Prioritization Model.

User Testing 52

User Testing Customer Experience Certifications Product Research 52

Userzoom

AUGUST 20, 2019

Ask the nearest researcher what one of their most persistent pain points in conducting user research and usability testing is and we can almost guarantee that recruiting participants is up there near the top. It’s because of this that we’ve created a brand new ebook called, quite simply, Participant Recruiting 101.

Product Research 82

Product Research User Testing Customer Experience Data Visualization 82

UX Studio

AUGUST 15, 2018

UX research can deliver essential customer insights about the target users. Don’t forget about usability tests either. Design workshops and prototyping can improve communication within your team and help in building an agile environment. Useful, from the users’ point of view. Content Strategist.

User Testing 103

User Testing Product Research Customer Feedback Customer Experience 103

Userpilot

JUNE 29, 2022

Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse. Your ideal customer, known as your buyer persona, is the hero of any good product story.

Feedback Software 93

Feedback Software User Friction User Testing Customer Experience 93

Revulytics

JANUARY 23, 2018

The main source of software development rework is a lack of a clear understanding of customer requirements. Here’s the bottom line: customers are busy – and it’s imperative to find a way to learn what they want and need from your software to do their jobs without disrupting their day-to-day work.

Analytic Tools 54

Analytic Tools Feedback Software Reporting Tools Data Visualization 54

Under 10 Consulting

JUNE 6, 2019

We were early adopters of agile methods but I certainly couldn’t attend daily standups; I wasn’t co-located so I couldn’t do some of the daily interactions that seem to be required today. I gave them insight by sharing the product vision, personas, and market stories. . — Peter F. Drucker, American management consultant.

Weak Development Team 40

Weak Development Team Product Research Reporting Tools Customer Feedback 40

Product Talk

AUGUST 4, 2021

I know many authors who use their blog as a way to test content. So I put the book on hold and started devising a plan to test my content. This gave me a great feedback loop to measure the efficacy of my content. Some teams got stuck because they couldn’t find customers to interview. I knew I needed more feedback.

Product Research 262

Product Research Books User Testing Research Software 262

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. How we interviewed stakeholders and real users to discover their needs and pain points. Besides the default roles, users had an option to create generic roles with customized permission settings.

Research Software 46

Research Software Feedback Software Information UX 46

The Product Coalition

NOVEMBER 30, 2020

You can sign up here and join 28k other subscribers Download the 71 Product Owner Interview Questions Ebook The free 71 Product Owner Interview Questions PDF is not merely listing the questions, but also contains background information on: Why the questions are useful in the process, and… A range of appropriate answers.

Product Research 89

Product Research User Testing Research Software Feedback Software 89

The Product Coalition

APRIL 19, 2021

You can sign up here for the ‘Food for Agile Thought’ newsletter and join 30,000-plus other subscribers. Join more than 145 peers from May 27–29, 2021 , for the Virtual Agile Camp Berlin 2021, a live virtual Barcamp using open space technology principles and practices. Remember, “Agile” is a mindset, not a methodology.

Product Research 112

Product Research Customer Experience User Testing Agile 112

The Product Coalition

JANUARY 5, 2021

You can sign up here for our weekly ‘Food of Agile Thought newsletter’ and join 29k other subscribers. ?? Join us on February 3, 2021: Hands-on Agile #29: Scrum Guide 2020?—?Reloaded. These should allow an interviewer to deep dive into candidates’ understanding of Scrum and their agile mindset. probably more valuable?—?product

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Userzoom

JANUARY 29, 2020

When you’re down to the wire, time-wise, how can you ensure that user research is still being planned and executed as thoroughly and as user-focused as possible? Run usability tests with colleagues. When time is of the essence, recruiting and running a representative sample of users in a usability study is not always feasible.

User Testing 72

User Testing Research Software Product Research Customer Experience 72

Intercom, Inc.

JULY 4, 2019

If we implement a new feature, how will customer behavior change in a meaningful way?”. You want to reduce the scope of your question to: “What are the things we can change in our behavior or our users’ behavior that might make our customers more satisfied?” Here are five quick takeaways: Narrow your definitions.

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212

Centercode

DECEMBER 26, 2019

As we discover the myriad ways organizations are building and optimizing their Customer Validation (CV) programs, our team here at Centercode is devoted to developing content that’s inspiring and useful across departments, roles, and industries. Below is a roundup of our favorite pieces of Customer Validation content from 2019.

User Testing 64

User Testing Customer Feedback Customer Experience Product Research 64

Roadmunk

OCTOBER 26, 2017

Matt recently co-authored an ebook with Drift’s CEO, David Cancel, called “ Burndown: A better way to build products.” The ebook explores the Burndown framework that Drift’s product team has adopted for product development. Think of Burndown as a more iterative and flexible version of agile that’s heavily influenced by user feedback.

Framework 40

Framework Data Visualization User Testing Reporting Tools 40

The Product Coalition

SEPTEMBER 14, 2020

For example, if you start implementing agile and Google it, you will get iterations, time boxes, retrospective, and incremental delivery. Even if you read the agile manifesto, it has very little reasoning in it to help you understand and be convinced that this is really the right thing to do.

Startups 100

Startups User Testing Agile Product Research 100

Userzoom

NOVEMBER 27, 2019

In our continuing effort to demystify the statistics in your user research studies , we’re looking at confidence intervals: why do we need them, what are they, and why they are useful? Taking our UK student example, imagine we wanted to test two designs for a student bank account to see which design students preferred.

User Testing 83

User Testing Customer Experience Product Research Data Visualization 83

Userzoom

FEBRUARY 12, 2020

This is a guide for UX and research practitioners who have either newly joined an organization that’s using the Agile methodology, or their current product development is adopting Agile for the first time and they’ve been told to “make UX research happen in this new fangled process immediately please!” . What are the benefits of Agile?

User Testing 100

User Testing Product Research Research Software Customer Feedback 100

Userzoom

DECEMBER 11, 2019

They’ll need to dig deeper and engage with customers and users by implementing a multi-method approach that includes both quantitative and qualitative insights : Customer opinions, attitudes and behavior. A great CX starts with great XD (experience design), and great design requires user research.

Data Visualization 92

Data Visualization User Testing UX Research Software 92

Userzoom

NOVEMBER 27, 2019

If you’re in the process of democratizing UX beyond the boundaries of your own UX team, and equipping other people in the organization with the skills to run their own research, s tandardization can increase efficiency and helps set expectations of what’s involved in a user research project. Download the library. Samantha Alaimo , Sr.

User Testing 92

User Testing Product Research Customer Feedback Research Software 92

Userzoom

DECEMBER 10, 2019

Democratizing research means enabling people who are not researchers to run tactical design tests. If you’re a researcher, please listen to me, because I’ll explain the reasons why I think it’s a good idea to democratize testing. Note I’m now using the word testing rather than research. Show of hands?

UX 84

UX User Testing Product Research Research Software 84

Userzoom

NOVEMBER 18, 2019

These include: ‘Integrating user research into product development’ is the number one challenge faced by 64% of our respondents, last year it was ‘securing resources and budget’. We see this day in and day out, across customers in Europe and in North America, where designers are under pressure to deliver designs in rapid Agile Sprint cycles.

User Testing 91

User Testing Product Research UX Data Visualization 91

Userzoom

DECEMBER 18, 2019

When it comes to usability testing, many are unaware that there are two types of evaluations that can be conducted during the product design and development lifecycle. These are formative and summative usability tests. So which tests do we use during the product design and development lifecycle?

User Testing 83

User Testing Product Research Testing Research Software 83

Userzoom

DECEMBER 18, 2019

We’re very grateful to all our readers, contributors, customers, partners and experts who made this the best ever year for UserZoom and our newly re-branded BetterUX Blog. Benchmarking user experience. Running user research. Benchmarking user experience. Democratizing UX. Participant recruitment. Stakeholder buy-in.

UX 18

UX Product Research User Testing Data Visualization 18