Intercom, Inc.

FEBRUARY 1, 2022

At Intercom, we’re firm believers in the positive effect honest and open feedback has – not just on our product, but on the way we work and our overall success. With 59% of organizations reporting increased inbound volume , gathering customer feedback will help you to find out and address rising expectations directly.

User Testing 118

User Testing Customer Experience Data Visualization Customer Feedback 118

ProductBoard

NOVEMBER 15, 2017

User feedback and feature voting forums have existed even longer, but have a poor reputation for collecting low quality user inputs, and unreliable data due to bandwagon behavior and virtuous cycles where popular features are the best positioned to collect additional upvotes.

Customer Feedback 45

Customer Feedback User Testing Weak Development Team Feedback Software 45

Intercom, Inc.

JULY 11, 2019

Michael: Most people listening probably think of HubSpot as this inbound marketing company. You now have people whose entire job is to work on the knowledge bot or on a positive way of moving tickets and demand around. We really popularized content marketing and how to generate traffic and leads and turn that into customers.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

UX Studio

APRIL 6, 2023

While keeping the boutique approach they help companies all over the world establish a brand identity, creating an engaging website design and utilize content marketing to drive inbound marketing leads They usually work with smaller B2B brands, locally and internationally, who share their passion for growing.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

While keeping the boutique approach they help companies all over the world establish a brand identity, creating an engaging website design and utilize content marketing to drive inbound marketing leads They usually work with smaller B2B brands, locally and internationally, who share their passion for growing.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Oren Steinberg

MARCH 7, 2017

By positioning yourself as the expert in the field, and by writing quality content on the subject matter, you can get the big corporate attention via inbound marketing. This can stem from his/her history in the organization, their anticipated future, their bosses’ position, or any special relationship or skill they have.

Reporting Tools 40

Reporting Tools User Testing Customer Experience Feedback Software 40

All About Product Management

JULY 9, 2010

I was being interviewed for a Product Managers position by a Chief Operating Officer (COO) who used to do the job that I was interviewing for. The company has adopted and really embraced scrum so naturally expects the Product Manager to take on many of the Product Owners responsibilities.

Product Research 48

Product Research Technical Review Strategy Product Management 48