ProductBoard

NOVEMBER 15, 2017

User feedback and feature voting forums have existed even longer, but have a poor reputation for collecting low quality user inputs, and unreliable data due to bandwagon behavior and virtuous cycles where popular features are the best positioned to collect additional upvotes.

Customer Feedback 45

Customer Feedback User Testing Weak Development Team Feedback Software 45

Intercom, Inc.

JULY 11, 2019

You might say it’s one of the strongest advantages a startup has. Michael: Most people listening probably think of HubSpot as this inbound marketing company. You now have people whose entire job is to work on the knowledge bot or on a positive way of moving tickets and demand around. And that’s a spectrum.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. They’ve worked with all kinds of businesses, from startups to established enterprises, in a wide variety of industries.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. They’ve worked with all kinds of businesses, from startups to established enterprises, in a wide variety of industries.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Oren Steinberg

MARCH 7, 2017

How can startups work with large corporations? B2B and B2B2C startups trying to sell into large corporations know this all too well: big companies like to work with other big companies. If you’re a startup or even a growth stage company trying to sell into large corporation, you lag behind larger players by sheer DNA.

Reporting Tools 40

Reporting Tools User Testing Customer Experience Feedback Software 40

Intercom, Inc.

JANUARY 16, 2019

Excerpt from “ What is the optimal structure of a startup SaaS B2B sales team? ”. It’s perfect for mature startups trying to optimize existing sales resources to tap into new markets and verticals. Is your model primarily inbound or outbound? it all “works”. Sales doesn’t need to be a cost center. Steli Efti, CEO, Close.io.

Weak Development Team 156

Weak Development Team Data Visualization Strategy User Testing 156

Intercom, Inc.

MARCH 29, 2022

Loyalty comes from a strong relationship, which itself comes from repeated positive experiences. Loyalty comes from a strong relationship, which itself comes from repeated positive experiences. We had an inbound sales team as well, basically quite a few groups. Firstly, all businesses are becoming internet businesses.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118