ProductPlan
SEPTEMBER 22, 2022
On the digital transformation blog, Erika Flora writes: “The incident management practice is about ensuring that when things fail, we have a solid way of getting our customers back to ‘normal’ quickly. A 5-hour downtime in an operation center in 2016 cost Delta Airlines nearly $150 million due to 2,000+ canceled flights.
The Accidental Product Manager
JUNE 19, 2023
Volvo’s new Polestar electric-car brand will be the first to have a dash system that runs completely on Google’s new car operating system, giving it a feel very much like an Android phone. However, the arrival of a fourth screen that is built into a car’s dashboard has opened a brand-new market.
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The Accidental Product Manager
AUGUST 24, 2020
Companies including big retailers and airlines are making longer-lasting changes as the coronavirus reorients daily life in the U.S. As the economy reopens, brands are re-evaluating their stores and how customers want to interact with them. Click here to get automatic updates when The Accidental Product Manager Blog is updated.
Intercom, Inc.
APRIL 18, 2019
Over the past few years, Gainsight has grown its revenue more than 1,000% and increased its customer base with brands such as Adobe and Workday. This is episode six of Scale , a brand new podcast series on moving from startup to scale up. Or an airline at 34. So too has Gainsight’s revenue. So how can we do more of that?
Userzoom
NOVEMBER 14, 2017
As a UX designer or web developer, you know a website can alter the perception and exposure of a brand, big or small. Ultimately, you goal is to prioritize the exposure, perception, design and support of a brand while adhering to modern styles and trends. There are brands that are more successful and brands that are less so.
Userzoom
MARCH 28, 2018
He’s also soon to release User Experience Revolution and runs the award winning user experience blog and podcast Boagworld. We now live in a world where one disgruntled customer can really screw-up and damage a brand, and so we need to be taken seriously. A lot of them blog and you can follow what they’re doing… St.
Intercom, Inc.
FEBRUARY 23, 2022
Then, a national brand had me as their success coach for women for seven years. And I did blogs and podcasts for them around how to stay resilient when you’re under pressure. Liam: Before we get into it, could you tell us a little bit about your journey so far and how you got to this point? So I got to really dive into that.
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