Remove Airlines Remove Blog Remove Branding Remove Enterprise
article thumbnail

Incident Management Practice

ProductPlan

On the digital transformation blog, Erika Flora writes: “The incident management practice is about ensuring that when things fail, we have a solid way of getting our customers back to ‘normal’ quickly. A 5-hour downtime in an operation center in 2016 cost Delta Airlines nearly $150 million due to 2,000+ canceled flights.

article thumbnail

Wellbeing coach Marilyn Suttle on curbing burnout and attrition

Intercom, Inc.

Marilyn is a customer service and employee wellbeing author, speaker, and coach, and the CEO of Suttle Enterprises, a personal and professional growth training firm. Then, a national brand had me as their success coach for women for seven years. Today’s guest, Marilyn Suttle , has a few ideas on how to do just that.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 Digital Transformation Examples from 10 Industries

Modus Create

Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line. It decided to be beyond the traditional blog format and weave a narrative through immersive articles, photo essays, and podcasts.

article thumbnail

MadKudu’s Liam Boogar-Azoulay on building apps to expand your product’s reach

Intercom, Inc.

You don’t need to reinvent the wheel to make your brand stand out. Find the thing that gets you excited about your brand and learn how to articulate it as a story. One sure sign of a key brand is if the vast majority of your lead generation is from inbound, organic results. Can you augment those tools with integrations?

article thumbnail

Whatfix vs Spekit: Which is Better for Customer Feedback?

Userpilot

You can use survey templates out of the box, customize them to fit your brand and UI, and trigger them contextually using segmentation. Customize the surveys so they are aligned with your brand and match the interface of your app. No tool branding is also preferable. Not exactly what you’re looking for? Search no more!

article thumbnail

UserGuiding vs Spekit – Which Is Better for Interactive User Guides?

Userpilot

Ability to customize each interactive guide to fit your brand and style. Not to mention that it comes with UserGuiding branding which can only be removed if you go for a higher plan ($299). There you only have a small range of features available – all with the UserGuiding watermark/branding. Pros of UserGuiding?

article thumbnail

Whatfix vs Spekit – Which Is Better for Interactive User Guides?

Userpilot

Ability to customize each interactive guide to fit your brand and style. Whatfix helps your enterprise company achieve that by unlocking the full potential of user segmentation and in-app guidance. It’s targeted at enterprise accounts so small companies might get ignored. What users say about Whatfix? ” Extremely flexible.