Product Talk

FEBRUARY 28, 2024

Kelsey Terry is the former Director of Product at Going , a B2C SaaS company that helps members save between 40–90% off airfare. I really just love focusing on keeping the customer at the forefront of building great, impactful solutions,” says Kelsey. From this feedback, Kelsey’s team quickly zeroed in on a potential solution.

Product Research

Usersnap

MAY 26, 2020

Collecting customer feedback is the magic that turned our company into a more customer-centric organization. We agilely implemented the feedback for our product and improved the customer journey. and in the past 20 years I was in the B2B industry, always surrounded by web technology. Hello everyone, my name is Klaus-M.

Feedback Software

Userpilot

JANUARY 19, 2021

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. But how do you measure it?

Analytic Tools

Userpilot

FEBRUARY 27, 2023

Appcues or Spekit – which is the best tool for customer feedback for your SaaS? And is there a better in-app onboarding software that would better fit your needs? Why choose Appcues though if Userpilot can provide you with a more robust customer feedback toolkit, without the hefty price tag?

Feedback Software

Userpilot

FEBRUARY 21, 2023

Is Pendo or Spekit the best tool for customer feedback? And is there a better in-app feedback software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Let’s dive in!

Feedback Software

Userpilot

FEBRUARY 27, 2023

Is Whatfix or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? The tool you choose should help you accomplish your goals by providing the functionality you need. Looking for the best tool for customer feedback?

Feedback Software

Userpilot

FEBRUARY 27, 2023

Is Walkme or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? The tool you choose should help you accomplish your goals by providing the functionality you need. Looking for the best tool for customer feedback?

Feedback Software

Andrew Chen

FEBRUARY 6, 2024

99% of startups are not differentiated on their underlying technology, and there is very little engineering risk involved. (I’m Because technology differentiation is no longer a real factor today start ups, it turns out that most products are succeeding or failing due to core product/market fit followed by the distribution strategy.

User Testing

Userpilot

FEBRUARY 23, 2023

Is Chameleon or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Chameleon and Spekit are good tools for customer feedback.

Feedback Software

Userpilot

NOVEMBER 17, 2022

Looking for a good user onboarding tool and wondering if Spekit is the best option for your SaaS company? In this post, we’ll discuss exactly that – which Spekit competitor is best depending on the different criteria that different SaaS companies may have. There is a better tool for your SaaS than Spekit!

Analytic Tools

Userpilot

MAY 14, 2024

Can SaaS companies maximize it? Regularly track customer data through feedback surveys and in-app analytics to ensure your tool is solving core user needs. Examples include supermarkets, gas stations, budget airlines, and so on. Absolutely. Users visit your product daily to fulfill various needs. ’ moment.

Data Visualization

Lenny Rachitsky

JULY 25, 2024

What management systems are required to ensure the capabilities are in place? Put in place supportive systems and processes to sustain your capabilities over time. Find the transcript at: [link] Some takeaways: Strategy is an integrated set of choices that compels a desired customer action.

Feedback Software

The Product Coalition

DECEMBER 19, 2018

Using online tools allows to work on a document together and quickly make necessary corrections. Feedback collection is an art Feedback and dialogue are true investments into relationships?—?both Try to remember what you feel when giving a feedback on someone’s work. both personal and professional. It’s not always easy.

Reporting Tools

Agile Velocity

MAY 3, 2024

Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture. Siloed transformation efforts at the team level can result in suboptimal outcomes and fail to address systemic issues that hinder agility at the organizational level.

Agile

Product Talk

MARCH 3, 2021

In this second conversation in the series, we discussed two core principles of continuous discovery : encouraging teams to discover opportunities through continuous touch points and prioritizing in the opportunity space rather than in the solution space. Here’s an opportunity solution tree. Teresa Torres : Hi, everybody.

Product Research

UX Studio

JULY 4, 2018

Disruptive technologies such as virtual reality and augmented reality radically change how we behave and interact with our world. VR in UX research can serve as an individual tool to explore user needs and test complex user experiences. Its technologies can bring immersive experiences into people’s homes like no other technology can.

User Testing

Melissa Perri

OCTOBER 23, 2016

As someone who doesn’t work for an airline, how am I supposed to know that Z class doesn’t exist on Aer Lingus? We implemented things like Qualaroo to get feedback from users when they were dropping off. I’ve bet you felt that too on just about any airline. What happened next, pissed me off more than the switcheroo.

User Testing

Product Innovation Educators

FEBRUARY 12, 2018

Product managers can separate needs from solutions by asking the right questions in the right way. Not separating needs from solutions to needs. 12:40] What’s the difference between a need and a solution to a need? Ford understood that and came up with a better solution. Talking to the wrong customers.

User Testing

Userpilot

FEBRUARY 28, 2023

Are UserGuiding and Spekit the most suitable no-code growth solutions available? Or is there an alternative in-app onboarding software that may be better suited to your specific requirements? With numerous options for no-code growth tools available on review sites, selecting the best one can be overwhelming.

Analytic Tools

The Product Coalition

SEPTEMBER 21, 2023

Teams that don’t communicate, developers who aren’t in sync with market demands, or designers working independently without feedback. Customers: The crowd whose feedback informs us if our game plan is exciting and is working. Outcomes allow the team to flex and adapt to changing customer needs, market conditions, and feedback.

Roadmap

Gainsight

APRIL 21, 2022

When it comes to travel, they say half the fun is getting there—though it usually depends on which airline you take! . Most companies use a three-color system, like a stoplight: red, yellow, and green. Product feedback. The post Enterprise CS 301: Measure Business Impact the Right Way appeared first on Gainsight Software.

Enterprise

Agile Velocity

SEPTEMBER 28, 2023

Embracing Business Agility Across the Organization Agility isn’t limited to IT or software development—it can benefit all areas, including HR , finance/procurement , and marketing. The application process is rigorous and at the same time extremely valuable: every applying organization gets extensive feedback.

Agile

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Let’s get started.

Analytic Tools

Userpilot

MARCH 24, 2023

Which is the most worthwhile tool for creating interactive user guides – Whatfix or Spekit? Alternatively, is there another in-app onboarding software that surpasses these two options? Selecting a tool can be risky, and the abundance of no-code tools available in the market just adds to the confusion.

Analytic Tools

Userpilot

MARCH 21, 2023

Or is there an in-app onboarding tool superior to both? Choosing a no-code tool can be overwhelming – the last thing you want is to get stuck in an expensive annual plan. In this post, we’ll discuss the essential features of an interactive user guide tool and guide you to the best fit for your company’s needs.

Analytic Tools

Userpilot

MARCH 15, 2023

Is Pendo or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Looking for the best tool for interactive user guides?

Analytic Tools

Userpilot

MARCH 14, 2023

Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. Select the wrong tool, and you can find yourself stuck in an expensive plan. Not all tools help you easily create interactive user guides. Userpilot is what you need!

Analytic Tools

Userpilot

MARCH 15, 2023

Is Appcues or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Looking for the best tool for interactive user guides?

Analytic Tools

The Product Coalition

DECEMBER 9, 2019

Using a marketplace to build exposure and collect feedback is certainly a more prudent strategy than going solo and investing heavily in marketing from the start. The world today is endowed with tons of interesting options such as social channels and super apps. Amazon’s early forays into China is a good example.

User Testing

Atlassian

JANUARY 13, 2022

They wanted to speed up long-distance calls, leading them to release a complex software upgrade. The estimated costs in damage of this downtime included $60 million in long-distance charges; 200,000 lost airline reservations; and 75 million missed phone calls. What’s the best tool for your company? Use a code linter.

Software Review

Usersnap

NOVEMBER 4, 2021

A good SaaS team knows that every design choice stems from one place — user feedback. And what’s worse than bad feedback? No feedback at all. One solution to this is the humble pop-up. What is Passive vs Active Feedback? Broadly speaking, there are two ways you can collect customer feedback.

Customer Feedback

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

Second interview is on product sense to see whether you can come up with interesting, customer-friendly product solutions. The trick to doing mocks is to make it feel real Ideal way to practice is to get feedback on how to improve. My solution wasn’t particularly original, but shows you don’t need to invent something new to impress.

Weak Development Team

Usersnap

MAY 21, 2019

Net promoter score (NPS) and feedback can serve as an important source to discover who your loyal customers are. . Usersnap offers a fully customizable and easy to integrate CX and feedback tool , get a free demo and start your free trial today. Create a Feedback Loop. Identify Advocates Prospects with NPS .

User Testing

DISQO

AUGUST 13, 2019

Thor began by sharing the results of a test run on Alpha’s platform , where nearly 300 respondents were asked to provide feedback on the worst customer experiences they’ve endured, including the type of companies most often guilty of providing poor customer experiences. Look outside your own industry for inspiration!

Feedback Software

Balsamiq

JULY 13, 2018

In this role, I find market problems worth solving, guide the creation of solutions and take the solutions to market. I am very passionate about building decision automation and optimization solutions for trucking companies to improve utilization of assets and resources. It is a balancing act between each of these areas.

User Testing

Radical Product

APRIL 16, 2019

Airlines knew the product well and bought it year after year. Locked-In Syndrome means overly committing to a technology, or approach because it has been successful in the past. It kills the desire to explore better solutions when there’s already a solution on hand that’s working brilliantly. Boeing had to react.

Feedback Software

UX Studio: Product Management

FEBRUARY 26, 2019

Later, as software became more and more important, Ideo turned to interaction design. We call it uxfol.io, and UX designers have made it a popular online portfolio platform. Originally more of an industrial design and branding firm, they turned to the digital world and became better there as well as technology evolved.

UX