Userpilot

MAY 31, 2023

Wondering how to unlock the full potential of your survey data and if survey data analysis will be of any help? The sheer volume of data generated can quickly become overwhelming, and this is where survey data analysis can help you. Quantitative data is numerical data or information you can easily measure for analysis.

Data Visualization 98

Data Visualization Feedback Software Customer Feedback User Testing 98

Userpilot

FEBRUARY 19, 2024

The drop-off rate is one of the key product metrics to track to improve the customer experience. This article explains: What drop-off rate is. TL;DR The drop-off rate is the percentage of users who start an action or process but don’t complete it. Funnel analysis with the drop-off rate. How to calculate it.

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs User Testing 105

Usersnap

MARCH 22, 2023

Introduction: Why AI can be a game changer in analyzing your users’ feedback In today’s digital era, or let’s call it the AI era, all areas of our life will be impacted by the new developments and opportunities that artificial intelligence is offering. Potentially, this article was written with the help of AI ?.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Artificial Inteligence 52

Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! TL;DR Customer retention is your ability to keep users using the product. Offer personalized onboarding experiences to help users quickly realize product value. Use interactive product tours to guide new users through the core functionality.

Data Visualization 103

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 103

Userpilot

MARCH 10, 2024

In either case, monitoring and analyzing user behavior patterns can help drive more user engagement and minimize churn. In this article, we’ll take a closer look at different examples of behavioral patterns. TL;DR User behavior patterns refer to the common behaviors people demonstrate while using an app.

Data Visualization 105

Data Visualization User Testing Customer Feedback Customer Experience 105

Userpilot

MAY 21, 2024

Leverage customer data for proactive service : Analyze customer data to anticipate and address potential issues before they impact the user experience. Segmenting users who skipped the onboarding process and are now stuck, then design an in-app flow to try to guide them again and re-engage them. Path analysis.

Data Visualization 105

Data Visualization Customer Experience User Testing Customer Feedback 105

Userpilot

MAY 7, 2024

In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences. Path analysis. User feedback : Create microsurveys (NPS, CSAT, CES, etc.)

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Amplitude

AUGUST 31, 2020

When it comes to your users, you likely have a soft spot for those who drive revenue. When you run a customer cohort analysis, you’ll find that revenue-driving users are your role-model users because they’re the users that get your value prop and sustainably grow your business. What Is Customer Cohort Analysis?

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User Testing Customer Experience Customer Feedback Data Visualization 72

The Product Coalition

DECEMBER 11, 2023

Furthermore, AI proves invaluable in the analysis of audience engagement. Competitor awareness: AI-powered trend analysis and market research tools enhance competitor awareness. Elevated user experience: AI streamlines operations and boosts efficiency in content creation, significantly elevating the user experience.

Data Visualization 119

Data Visualization Artificial Inteligence Analytic Tools Research Software 119

Userpilot

FEBRUARY 25, 2024

In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. Funnel analysis can help you identify the general area where users experience friction. Path analysis can help you identify the happy path for your users. Funnel analysis in Userpilot.

Data Visualization 104

Data Visualization Analytic Tools Research Software User Friction 104

Userpilot

APRIL 16, 2024

Customer journey insights enable marketing, product, design, and customer success teams to make informed decisions and create better customer experiences. In this article, we explain: What customer journey insights are. How they are linked to customer journey analysis and customer journey mapping.

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools Feedback Software 105

Userpilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. This article focuses on user profiles in the SaaS context. You will learn what it is, how it differs from a user persona, what data it may contain, and how to create it for your product using a product analytics tool.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

MAY 17, 2023

And most importantly, how do you create product experiences that delight your users? These are the key questions that we discuss in the article. We also look at a few examples of companies delivering outstanding product experiences. Contextual in-app messages give users the information they need at the time they need.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

DECEMBER 3, 2022

In this article, we cover the following: What UX design is and why UX is important in SaaS. TLDR; UX design includes all of the elements a user encounters when interacting with your brand online. Test different UI elements with smaller segments of users. Why is user experience important? What is UX design?

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

MAY 2, 2024

In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance. Personalize the customer experience , for example, through tailored onboarding. Identify the happy paths of power users through analytics and replicate them for new customers. How can you do it?

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

MAY 13, 2024

In this article, we’ll take a look at a few powerful marketing analytics software, focusing on their features and pricing. That, in turn, gives you an idea of whether your in-app messaging and other marketing efforts are working as intended. Conversion path analysis on Userpilot. User profiles on Userpilot.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

MARCH 14, 2024

This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. Prescriptive analysis. User journey analytics. Perform feature ideation with trend analysis. Identify friction in the user journey with funnel analysis. You’re at the right place.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Experience 105

Userpilot

APRIL 29, 2024

In this article, we examine what makes SaaS renewal management so important and explore renewal strategies for preventing customer churn and increasing upsells. SaaS renewal best practices for driving upsells include: Use path analysis to identify upsell opportunities. Trigger upsell messages at high-intent moments.

Feedback Software 102

Feedback Software Onboarding KPIs Data Visualization Customer Feedback 102

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? This is the main question we tackle in this article. Segment analysis focuses on common qualities shared by similar users. It’s essential for creating personalized user experiences.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Amplitude

AUGUST 31, 2020

When it comes to your users, you likely have a soft spot for those who drive revenue. When you run a customer cohort analysis, you’ll find that revenue-driving users are your role-model users because they’re the users that get your value prop and sustainably grow your business. What Is Customer Cohort Analysis?

User Testing 52

User Testing Customer Experience Customer Feedback Data Visualization 52

Userpilot

OCTOBER 20, 2023

In this article, we look at 10 product analytics tools that you should consider when making your choice. Plerdy is a dedicated conversion optimization tool for sales funnels , offering analytics tools like heatmaps, session replays, and funnel analysis. In-app message created in Userpilot. Funnel analysis in Userpilot.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

NOVEMBER 30, 2023

Based on the insights you generate, you can create better experiences for website visitors and users, driving more engagement, conversion, and retention. This article provides a step-by-step guide. The best time to perform a CRO audit is several months after launch and after the number of paying customers changes over time.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 105

Userpilot

OCTOBER 27, 2023

That’s the key focus of this article. TL;DR Mixpanel cohorts are groups of users who share certain properties and/or have completed specific events in a particular period of time, for example, a day or week. Cohort analysis allows teams to find areas for improvement and evaluate the effectiveness of new initiatives.

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Essentially, you need to have a goal in mind for the user experience audit.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

UX Planet

JANUARY 15, 2024

Simplifying Digital Design for a Healthier Tomorrow Over the last decade, the way we experience technology has undergone significant changes. Instant Messaging communication has also transitioned from chatting on Yahoo Messenger on desktops to conversing with family and friends on Whatsapp groups.

UX 87

UX User Testing Customer Experience Artificial Inteligence 87

Userpilot

MARCH 14, 2024

Using a legacy pathfinder like this one can do wonders for your SaaS business: Tracking the steps users take to complete a specific event means you can study whether users take a less-than-optimal route or if they run into any friction. Cons : There is a high learning curve and limited data on drop-off paths and individual user levels.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Customer Experience 105

Userpilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. Identify highly engaged users in Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Events 98

Userpilot

MARCH 29, 2024

This article reveals the major causes of funnel leaks at each customer journey stage and how to fix them. You’ll get actionable strategies and examples to help you deliver memorable product experiences , driving engagement and long-term retention. Implement app usage analysis and convert new users to repeat buyers.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Userpilot

MAY 31, 2023

By leveraging AI-powered solutions, SaaS companies can unlock a myriad of opportunities to enhance customer satisfaction, engagement , and overall user experience. In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience Artificial Inteligence 97

Roman Pichler

APRIL 5, 2022

Listen to this article: [link]. Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. But for sprint review meetings , you may also want to invite (selected) users and customers to collect their feedback. 1 Set an Objective. What’s the meeting about?

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Weak Development Team Product Management Product Manager User Testing 267

Userpilot

SEPTEMBER 25, 2023

These are the main questions that the article tackles, so if you’re looking for the answers, we’ve got them! PLG companies use a range of user acquisition strategies like word-of-mouth marketing or free trials to attract new users. A/B testing – to optimize the performance of the in-app experiences.

Analytic Tools 105

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 105

Userpilot

JANUARY 15, 2024

This article shows you the tips and tricks to implement. Steps to conduct user research and incorporate empathy into your design thinking process. Tools for user research and empathic UX design. Empathic design helps you: See the world through users’ eyes—understand their pain points and motivations.

User Testing 105

User Testing Customer Experience Data Visualization Research Software 105

Userpilot

MARCH 6, 2024

This is the main question we explore in the article. To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation. When users adopt the core features, trigger secondary onboarding experiences to introduce more complex functionality.

Analytic Tools 104

Analytic Tools Data Visualization Research Software Onboarding KPIs 104

Userpilot

FEBRUARY 24, 2023

In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback. Positive feedback loops confirm you’re doing the right thing while negative feedback loops are a chance to solve issues and improve the user experience.

Product Research 98

Product Research Feedback Loop Feedback Software User Testing 98

Userpilot

APRIL 29, 2024

These are the main questions the article tackles. This kind of segmentation helps SaaS companies customize their messaging and product development to suit the characteristics of different user groups in their target market. This kind of segmentation allows SaaS companies to connect with users on a deeper level.

Analytic Tools 104

Analytic Tools Research Software Feedback Software Product Research 104

Userpilot

MAY 7, 2024

It’s a common experience. But don’t worry—this article will provide some inspiration. We also covered best practices to ensure your walkthroughs get high user engagement. 10 interactive walkthrough examples that guide new users Now, we get to the core of this article. Collect feedback with Userpilot.

Feedback Software 104

Feedback Software Analytic Tools Reporting Tools Customer Communications 104

Userpilot

AUGUST 5, 2023

Unlocking the potential of these indifferent users can be a game-changer for your business. Turning the NPS passives into promoters can improve user sentiment , retention rate, and customer loyalty. Segment passive customers and offer them targeted offerings through in-app messages. Path analysis in Userpilot.

Data Visualization 98

Data Visualization Feedback Software Product Research Analytic Tools 98