Userpilot

SEPTEMBER 23, 2021

Most SaaS companies know that new user onboarding is important, but hardly any of them really nail it. It’s near-impossible to code your own onboarding without a vast amount of time and money, so you need special onboarding software. ” The “Aha Moment” in SaaS new user onboarding. What is user onboarding?

Analytic Tools 79

Analytic Tools Onboarding KPIs Customer Experience User Testing 79

Userpilot

FEBRUARY 2, 2022

Perhaps the most common app onboarding design problem is trying to build your entire onboarding process from scratch. It’s much smarter to study app onboarding best practices and work with onboarding software that will massively reduce your labor time. What is app onboarding? Book a Userpilot demo today!

Analytic Tools 80

Analytic Tools Research Software Onboarding KPIs Customer Experience 80

Userpilot

OCTOBER 8, 2022

Instead, you need a comprehensive customer onboarding framework to give you a sense of structure… and set you and your SaaS up for success. A customer onboarding framework is a structured way of thinking about the set of actions, activities, and tools that go into helping a customer experience value. Action-packed, right?

Analytic Tools 81

Analytic Tools Onboarding KPIs Feedback Software Framework 81

Userpilot

NOVEMBER 16, 2022

Onboarding users is an extremely tricky exercise. None of this is possible without the right tool: Userpilot is a powerful onboarding platform that offers massive value for money and can help you achieve your onboarding goals. ConvertKit welcomes users from a different tool. Adoption is a complex process.

Analytic Tools 89

Analytic Tools Feedback Software Customer Experience User Testing 89

Mixpanel

AUGUST 3, 2023

How can you support audience tracking with product analytics? What tools can enhance a marketing strategy at scale? They’re also not throwing spaghetti at the proverbial wall to see what sticks; they’re relying on data and marketing analytics. Why does real-time campaign performance matter?

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Build a strong marketing analytics foundation How can you identify the metrics that measure success? How can you support audience tracking with product analytics? What tools can enhance a marketing strategy at scale? Build a strong marketing analytics foundation Sales-led. Table of Contents 1. Revenue-led. Product-led.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. We’ll also make sure to look at the best tools for the job. You can also use in-app guidance to help convert users. What is a SaaS onboarding funnel?

Analytic Tools 84

Analytic Tools Onboarding KPIs Research Software Feedback Software 84

Userpilot

JUNE 19, 2023

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. Of course, none of this is possible without the right tool for the job. If you’re a more casual user, a free tool like Google Analytics might be sufficient. signing up for an app).

Data Visualization 79

Data Visualization Analytic Tools User Testing Customer Experience 79

Userpilot

JULY 2, 2022

SaaS reverse trial is relatively a new concept, although some famous brands have been implementing it for a while. A SaaS reverse trial is about granting users access to the full functionalities of your tool for a limited time and downgrading them to a free plan if they don’t upgrade. What is a SaaS reverse trial?

Analytic Tools 104

Analytic Tools User Testing Customer Experience Data Visualization 104

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). Let’s dive straight into it!

Customer Experience 80

Customer Experience Analytic Tools User Testing Customer Feedback 80

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. A gamified language learning application, Xeropan helps people learn English with fun exercises such as interactive videos, chatbot conversations and weekly lessons. We also checked the analytics data.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Userpilot

DECEMBER 6, 2022

In this blog, we’ll explore what a product trial is, describe the onboarding process, and give you the tools you need to apply it in your own SaaS. User trials need an onboarding phase: you can’t just dump new users into your app without a structure. Types of product trials in SaaS businesses.

Feedback Software 92

Feedback Software Analytic Tools Customer Feedback Customer Experience 92

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. AI product management professionals help businesses profit from these markets by overseeing the planning, development, and success of AI products and innovative solutions.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

Userpilot

AUGUST 10, 2023

In this guide, we’ll explore what behavior-based marketing automation is, how you can use behavioral segmentation to appeal to your target audience, and the right tools for the job. Don’t forget about in-app messaging: contextually relevant tooltips triggered by key events can help show your users what to do next.

Analytic Tools 79

Analytic Tools Feedback Software Marketing Product Marketing 79

Mixpanel

AUGUST 3, 2023

Build a strong marketing analytics foundation How can you identify the metrics that measure success? How can you support audience tracking with product analytics? What tools can enhance a marketing strategy at scale? Build a strong marketing analytics foundation Sales-led. Table of Contents 1. Revenue-led. Product-led.

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

Userpilot

JANUARY 25, 2021

User persona templates are a shortcut to creating a user persona from scratch for your SaaS business. Contrary to conventional wisdom, for B2B SaaS, you don’t need to fill in every little detail about your user like their favorite food or where they went to school to create a user persona – it’s not a dating profile.

Analytic Tools 54

Analytic Tools Research Software User Testing Customer Experience 54

Indicative

SEPTEMBER 29, 2020

This excitement can dissipate as teams find themselves stuck with data they don’t trust, tools they don’t know how to use and overwhelm with the sheer volume of their data. In this blog post, I will help you understand and tackle 3 pervasive data issues: . Once again, your software tools can help do some of the heavy lifting.

Data Visualization 120

Data Visualization Analytic Tools Reporting Tools Technical Review 120

Userpilot

MAY 25, 2023

An example of nonresponse bias is an in-app survey visible only for a short time so that only highly active users can access it, resulting in a biased dataset. Translating the surveys, optimizing them for mobile users, and making them compatible with assistive technologies enhances their inclusiveness and accessibility.

Feedback Software 82

Feedback Software Analytic Tools User Testing Product Research 82

Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. Writing up the press release for your theoretical new feature can be a helpful exercise here. Who is it designed for?

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. Using product tour software is a better decision. The best product tour software on the market is Userpilot.

Analytic Tools 81

Analytic Tools Feedback Software Onboarding KPIs Software Review 81

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. The best of the blog. Significant digits: 240 blog posts, 18 videos. All these other people.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

APRIL 10, 2021

The larger your SaaS empire becomes, the more likely this is to be the case. Why is Customer Segmentation important for SaaS? It’s an essential concept for SaaS businesses because you can customize primary, secondary, or tertiary onboarding to a segment’s unique needs. A good customer analytics tool helps a lot with this.

Analytic Tools 94

Analytic Tools Customer Experience Research Software User Testing 94

Userpilot

APRIL 23, 2023

Impact Mapping is a visual way of presenting the connections between product goals , user persona , and different solutions. For example, for a social media platform, the North Star Metric might be Daily Active Users, while for an e-commerce site, it could be revenue per user. The North Star metric framework. NPS survey in Userpilot.

Onboarding KPIs 75

Onboarding KPIs Framework Analytic Tools Feedback Software 75

Usersnap

AUGUST 26, 2021

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. Most recommended customer feedback software.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

The Accidental Product Manager

SEPTEMBER 19, 2022

The bloc is seeking to assert its “technological sovereignty” from the U.S. EU regulators have unveiled plans that will impact products and product managers that are aimed at placing more restrictions on machine learning-enabled technologies in fields ranging from public surveillance cameras to cancer scans and self-driving cars.

Artificial Inteligence 65

Artificial Inteligence Data Visualization Analytic Tools Technical Review 65

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. How to treat new users.

Books 98

Books Research Software Feedback Software Analytic Tools 98

eG Innovations

JULY 8, 2021

In my last blog, I wrote about how to set up Azure Monitor for WVD leveraging a Log Analytics Workspace. Since my last blog Microsoft have changed the name of WVD (Windows Virtual Desktop) to AVD (Azure Virtual Desktop). Using Azure Monitor for Monitoring Azure Virtual Desktop (AVD) and Estimating Your Costs.

Data Visualization 92

Data Visualization Analytic Tools Reporting Tools User Testing 92

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. Identifying users’ needs, wants, and problems In today’s world, there’s no such thing as a perfect digital product, all thanks to evolving customer expectations and the emergence of new technologies. How can you identify areas for improvement? Decrease your churn rate.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userpilot

NOVEMBER 14, 2022

What tools do you have at your disposal? Perform a competitive analysis of the currently available solutions to the user problem. Carry out customer discovery to validate the problem and your solution. Miro is a versatile collaboration whiteboard software that you can use at various stages of product planning and development.

Product Research 90

Product Research User Testing Research Software Onboarding KPIs 90

Product Talk

FEBRUARY 10, 2021

I help Teresa out with content for the Product Talk blog. Teresa: This is something that I see a lot where somebody reads about a framework or a tool or a technique and they fall in love with it. I think there’s more of a trend toward, “How do we really have integrity in our analytics?” I’m Melissa.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290

Userpilot

APRIL 22, 2021

Moshe Miklanovsky, a Software Developer-turned Product Manager and a co-host of the Product-for-Product podcast , explains which technical skills are essential for Product Managers based on his 30-year career in tech. This is one of the building blocks for many systems. Product Management is a very young profession.

Analytic Tools 68

Analytic Tools Product Research Artificial Inteligence Product Management 68

The Product Coalition

JANUARY 26, 2024

In the perfect world, there is time not just to talk to people but to observe them, immerse in their lives, and co-design solutions with them. Future-Backwards Exercise: Bring relevant stakeholders together to imagine the best and worst possible futures that could happen given the company’s current vision, strategy, and market conditions.

User Testing 102

User Testing Product Research Research Software Data Visualization 102

Split

AUGUST 25, 2020

To read more about our investors and the details of our funding round, check out our blog post from Split CEO Brian Bell. The largest financial institutions and media companies are turning to feature delivery platforms, and Split in particular, to power their product development. How big can it get?

Analytic Tools 78

Analytic Tools Customer Experience Data Visualization User Testing 78

The Product Coalition

SEPTEMBER 20, 2020

Run a quick mental exercise: Try walking in your stakeholders’ shoes, and ask yourself: Would you entrust your career a bunch of hoodie-wearing nerds, promising a big reward because they are practicing XP and Scrum? Prototypes are built with paper, crayons, pencils, and a prototyping app, for example from InVision. Or the company blog.

Data Visualization 111

Data Visualization Technical Review Reporting Tools Software Review 111

UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. And also stay closely connected with UX and technology trends. So that’s really useful.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

PMLesson's Ace the PM Interview

MARCH 1, 2020

In this Path to PM blog post, Kevin shares his journey breaking into a product role as a new grad hire at IBM. I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52