Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. We’ll also make sure to look at the best tools for the job. You can also use in-app guidance to help convert users. What is a SaaS onboarding funnel?

Analytic Tools 98

Analytic Tools Onboarding KPIs Research Software Feedback Software 98

Userpilot

JUNE 19, 2023

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. Of course, none of this is possible without the right tool for the job. If you’re a more casual user, a free tool like Google Analytics might be sufficient. signing up for an app).

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. This qualitative exercise empowers brands with customer insights. Robust analytics, campaign management, and personalization engines enable orchestration. Here are three of the best.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

The Product Coalition

FEBRUARY 23, 2024

The title “product manager” is often misapplied within the technology sector, leading to a disconnect between role expectations and actual responsibilities. I am not in favor of assigning home exercises. This involves evaluating existing solutions and identifying the unique pain point we aim to alleviate.

Data Visualization 124

Data Visualization Analytic Tools Research Software Feedback Software 124

Userpilot

JANUARY 25, 2021

User persona templates are a shortcut to creating a user persona from scratch for your SaaS business. Contrary to conventional wisdom, for B2B SaaS, you don’t need to fill in every little detail about your user like their favorite food or where they went to school to create a user persona – it’s not a dating profile.

Analytic Tools 75

Analytic Tools Research Software User Testing Customer Experience 75

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). Let’s dive straight into it!

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

UX Planet

DECEMBER 19, 2023

I’ve also witnessed the sunsetting of a few solutions and how those situations came about. In this case Design and myself in particular, had a role to play, firstly by being aware of the analytics and product usage which shed light on that particular platform footprint. I’ll share a few examples on this particular topic.

Feedback Software 80

Feedback Software Analytic Tools User Testing Research Software 80

Userpilot

JULY 2, 2022

SaaS reverse trial is relatively a new concept, although some famous brands have been implementing it for a while. A SaaS reverse trial is about granting users access to the full functionalities of your tool for a limited time and downgrading them to a free plan if they don’t upgrade. What is a SaaS reverse trial?

Analytic Tools 111

Analytic Tools User Testing Customer Experience Data Visualization 111

Userpilot

AUGUST 10, 2023

In this guide, we’ll explore what behavior-based marketing automation is, how you can use behavioral segmentation to appeal to your target audience, and the right tools for the job. Don’t forget about in-app messaging: contextually relevant tooltips triggered by key events can help show your users what to do next.

Analytic Tools 98

Analytic Tools Feedback Software Marketing Product Marketing 98

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. A gamified language learning application, Xeropan helps people learn English with fun exercises such as interactive videos, chatbot conversations and weekly lessons. We also checked the analytics data.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Userpilot

OCTOBER 15, 2023

SaaS product managers can use LOE to plan sprints and prioritize backlog items. Project management tools like Asana or Jira can do it automatically for you. So if the aim of the project is to build software, LOE wouldn’t include the discovery , design, and development. It can also be useful for backlog item prioritization.

Customer Experience 105

Customer Experience Data Visualization Definition Feedback Software 105

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. The Process of Creating User Personas Creating UX user personas is a fundamental step in UX design and product management, acting as a key to unlocking user-centric solutions.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

DECEMBER 6, 2022

In this blog, we’ll explore what a product trial is, describe the onboarding process, and give you the tools you need to apply it in your own SaaS. User trials need an onboarding phase: you can’t just dump new users into your app without a structure. Types of product trials in SaaS businesses. Sign-up page.

Feedback Software 98

Feedback Software Analytic Tools Customer Feedback Customer Experience 98

Gainsight

JULY 16, 2021

Have you ever started a new exercise routine? As things begin to open up, people are returning to gyms, yoga classes, and exercise clubs to create a level of health they lost during the COVID-19 pandemic shutdown. Even starting a new exercise regimen takes at least 30 days to make it part of a healthy habit. Your CS Exercises.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Feedback Software 40

Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. Using product tour software is a better decision. The best product tour software on the market is Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

eG Innovations

OCTOBER 1, 2021

The CUGC Women in Tech Group was started five years ago by three female CTPs and over the years has provided a mentoring program for those looking to advance their professional development with Citrix technologies. Jen is also one of the few women Citrix Technology Professionals (CTPs). Data Analytics – Data+ coming soon to CompTIA.

Certifications 64

Certifications Analytic Tools Technology Customer Experience 64

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. AI product management professionals help businesses profit from these markets by overseeing the planning, development, and success of AI products and innovative solutions.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

The Product Coalition

APRIL 22, 2021

In our specially designed auditions, product managers perform real-world exercises to assess how they think about problems in an environment where nobody from the company knows anything about their experience, their background, or their formal education. a creative question, a strategic question, and an analytical question.

Analytic Tools 128

Analytic Tools Research Software Feedback Software Product Management 128

The Product Coalition

FEBRUARY 5, 2021

It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. He spent a few years working in business analysis and account management while searching for a job in which he could use his unique combination of engineering, design, and analytical skills.

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Research Software Analytic Tools Product Management Product Manager 157

The Product Guy

APRIL 9, 2019

Some fundamental principles I found helpful when starting this exercise, Keep it short and sweet so that you can quickly memorize the core message. Define my interpretation of the solution with its value proposition. A word of caution here on offering a solution to your defined problem. Define a specific problem space.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. This qualitative exercise empowers brands with customer insights. Robust analytics, campaign management, and personalization engines enable orchestration. Here are three of the best.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

The Product Coalition

OCTOBER 11, 2019

In this article I want to introduce you to the 6 best platforms for attending these courses. Every platform offers a variety of product management courses. Coursera for Business: Coursera for Business is the professional learning platform from Coursera. edX for Business: edX offers a second platform for businesses.

Analytic Tools 60

Analytic Tools Reporting Tools Certifications Data Visualization 60

Mixpanel

FEBRUARY 16, 2024

And when you’re building an analytics tool for everyone , persona work is nuanced. This exercise developed our team’s first principles for understanding who we’re solving for. I’ll frequently reach out to people on LinkedIn or the dbt Slack Community to ask them about what they’re looking for in tools.

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

Indicative

SEPTEMBER 29, 2020

This excitement can dissipate as teams find themselves stuck with data they don’t trust, tools they don’t know how to use and overwhelm with the sheer volume of their data. Someone might say “this report looks at sign-ups over the last 30 days except for mobile apps because we don’t have tracking there yet”. About Ruben Ugarte.

Data Visualization 120

Data Visualization Analytic Tools Reporting Tools Technical Review 120

Product Innovation Educators

OCTOBER 30, 2023

I go out into the field with customers and see what solutions they’re using today and what problems they’re facing. It was a technological marvel. You’re asking a consumer to change how they do something and use a solution the didn’t even realized they needed. So you need to observe people.

User Testing 123

User Testing Reporting Tools Customer Experience Research Software 123

Amplitude

JULY 1, 2020

A proper churn analysis involves using analytical tools to zero in on your churn rate in different aspects of your product to give you clues about why the churn is happening. For example, let’s say the churn rate in your music streaming app is 10% month over month. Is the breath exercise necessary?

User Testing 105

User Testing Customer Experience Analytic Tools Onboarding KPIs 105

Gainsight

APRIL 22, 2021

It’s an incredible time to be in SaaS. I don’t know if a day goes by without another SaaS company announcing a fundraise valuing them at more than $1 billion. As investors strive to find the next “ decacorns ,” companies such as UIPath or Snowflake, they are naturally bidding up the valuations of earlier stage SaaS companies, as well.

Analytic Tools 120

Analytic Tools Feedback Software Data Visualization Customer Feedback 120

The Product Coalition

OCTOBER 21, 2020

Symmetrical landing page structures which popular web-building tools offer may not always deliver the conversion you expect if you do not understand the mechanisms behind them. Caveats The scoring of landing page elements based on their association with the behavioral principles is a subjective exercise. Photo by ?? ??

Data Visualization 123

Data Visualization Analytic Tools User Testing Construction 123

Revulytics

NOVEMBER 1, 2019

Despite an industry obsession with data analytics, most companies lack confidence in their ability to pull off advanced big data initiatives. A recent survey confirmed that the lion’s share of companies is saddled with a low analytics IQ. Another Gartner survey found that despite data analytics being a No.

Data Visualization 48

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 48

UX Studio: Product Management

AUGUST 1, 2021

UX research is a key ingredient and UX metrics are the solution. So, in order to define the right metrics for your app, let’s go through the following steps of measuring user experience: What are metrics? Before giving the app to users, prepare it to receive the data. Just wiring Google Analytics to your site is not enough.

Data Visualization 132

Data Visualization Customer Feedback Customer Experience User Experience 132

Userpilot

APRIL 10, 2021

The larger your SaaS empire becomes, the more likely this is to be the case. Why is Customer Segmentation important for SaaS? It’s an essential concept for SaaS businesses because you can customize primary, secondary, or tertiary onboarding to a segment’s unique needs. A good customer analytics tool helps a lot with this.

Analytic Tools 98

Analytic Tools Customer Experience Research Software User Testing 98

Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. Writing up the press release for your theoretical new feature can be a helpful exercise here. Who is it designed for?

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

The Product Coalition

NOVEMBER 23, 2021

Here are some tools you can use to find the best products: Using Keyword Research Tools When Milos began their eCommerce journey more than five years ago, there weren’t many research tools available. Here are a few research tools you can use: Google Trends ?—?Google Amazon Keyword Research Tools ?—?There

Branding 133

Branding Data Visualization Analytic Tools Reporting Tools 133

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. How to treat new users.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

APRIL 22, 2021

Moshe Miklanovsky, a Software Developer-turned Product Manager and a co-host of the Product-for-Product podcast , explains which technical skills are essential for Product Managers based on his 30-year career in tech. This is one of the building blocks for many systems. Product Management is a very young profession.

Analytic Tools 95

Analytic Tools Product Research Artificial Inteligence Product Management 95

The Accidental Product Manager

SEPTEMBER 19, 2022

The bloc is seeking to assert its “technological sovereignty” from the U.S. EU regulators have unveiled plans that will impact products and product managers that are aimed at placing more restrictions on machine learning-enabled technologies in fields ranging from public surveillance cameras to cancer scans and self-driving cars.

Artificial Inteligence 65

Artificial Inteligence Data Visualization Analytic Tools Technical Review 65

Userpilot

NOVEMBER 14, 2022

What tools do you have at your disposal? Perform a competitive analysis of the currently available solutions to the user problem. Carry out customer discovery to validate the problem and your solution. Miro is a versatile collaboration whiteboard software that you can use at various stages of product planning and development.

Product Research 98

Product Research User Testing Research Software Onboarding KPIs 98