Mironov Consulting

MARCH 26, 2022

Most of our tools and processes around product/feature prioritization are heads-down analytical: RICE, opportunity trees, Kano, weighted 16-column spreadsheets, WSJF, Eisenhower, whatever.  Our At least in the B2B software product world, I haven't found that to be true. Then Engineering has to support them.  Most

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

Userpilot

SEPTEMBER 23, 2021

Most SaaS companies know that new user onboarding is important, but hardly any of them really nail it. It’s near-impossible to code your own onboarding without a vast amount of time and money, so you need special onboarding software. ” The “Aha Moment” in SaaS new user onboarding. What is user onboarding?

Analytic Tools 79

Analytic Tools Onboarding KPIs Customer Experience User Testing 79

Userpilot

JANUARY 20, 2024

Once a hypothesis is proven right, generate solution ideas and prioritize them in terms of impact and technical feasibility. Finally, implement the solutions and monitor their impact. Userpilot offers advanced analytics and feedback features. You can also run in-app surveys and conduct interviews to gather customer feedback.

Feedback Software 100

Feedback Software Analytic Tools Research Software User Testing 100

Mixpanel

AUGUST 3, 2023

How can you support audience tracking with product analytics? What tools can enhance a marketing strategy at scale? They’re also not throwing spaghetti at the proverbial wall to see what sticks; they’re relying on data and marketing analytics. Why does real-time campaign performance matter?

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Build a strong marketing analytics foundation How can you identify the metrics that measure success? How can you support audience tracking with product analytics? What tools can enhance a marketing strategy at scale? Build a strong marketing analytics foundation Sales-led. Table of Contents 1. Revenue-led. Product-led.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. We’ll also make sure to look at the best tools for the job. You can also use in-app guidance to help convert users. What is a SaaS onboarding funnel?

Analytic Tools 84

Analytic Tools Onboarding KPIs Research Software Feedback Software 84

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). Let’s dive straight into it!

Customer Experience 80

Customer Experience Analytic Tools User Testing Customer Feedback 80

Userpilot

JANUARY 29, 2024

Analytics dashboard for a comprehensive view of all key stats. Learn about three of the best product analytics tools to gather valuable insights, including Userpilot. The data-driven insights from this exercise ensure updates solve real problems and contribute significantly to the product's value proposition.

Data Visualization 88

Data Visualization Analytic Tools Onboarding KPIs User Testing 88

Userpilot

OCTOBER 15, 2023

SaaS product managers can use LOE to plan sprints and prioritize backlog items. Project management tools like Asana or Jira can do it automatically for you. So if the aim of the project is to build software, LOE wouldn’t include the discovery , design, and development. The Value vs Effort framework. Let me explain.

Customer Experience 95

Customer Experience Data Visualization Definition Feedback Software 95

Userpilot

JUNE 19, 2023

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. To conduct user flow analysis in your own product, there’s a handy framework to work from. Of course, none of this is possible without the right tool for the job. signing up for an app).

Data Visualization 79

Data Visualization Analytic Tools User Testing Customer Experience 79

The Product Coalition

APRIL 22, 2021

In our specially designed auditions, product managers perform real-world exercises to assess how they think about problems in an environment where nobody from the company knows anything about their experience, their background, or their formal education. a creative question, a strategic question, and an analytical question.

Analytic Tools 128

Analytic Tools Research Software Feedback Software Product Management 128

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . As a long time practitioner and coach of Scrum, I’ve observed many teams struggle getting started with the framework. How does work flow through the team/system? .

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

Userpilot

AUGUST 10, 2023

In this guide, we’ll explore what behavior-based marketing automation is, how you can use behavioral segmentation to appeal to your target audience, and the right tools for the job. Don’t forget about in-app messaging: contextually relevant tooltips triggered by key events can help show your users what to do next.

Analytic Tools 79

Analytic Tools Feedback Software Marketing Product Marketing 79

Mixpanel

AUGUST 3, 2023

Build a strong marketing analytics foundation How can you identify the metrics that measure success? How can you support audience tracking with product analytics? What tools can enhance a marketing strategy at scale? Build a strong marketing analytics foundation Sales-led. Table of Contents 1. Revenue-led. Product-led.

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

UX Studio: Product Management

AUGUST 1, 2021

UX research is a key ingredient and UX metrics are the solution. So, in order to define the right metrics for your app, let’s go through the following steps of measuring user experience: What are metrics? But some useful frameworks can help measure user experience. Before giving the app to users, prepare it to receive the data.

Data Visualization 132

Data Visualization Customer Feedback Customer Experience User Experience 132

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. AI product management professionals help businesses profit from these markets by overseeing the planning, development, and success of AI products and innovative solutions.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

Userpilot

JANUARY 25, 2021

User persona templates are a shortcut to creating a user persona from scratch for your SaaS business. Contrary to conventional wisdom, for B2B SaaS, you don’t need to fill in every little detail about your user like their favorite food or where they went to school to create a user persona – it’s not a dating profile.

Analytic Tools 54

Analytic Tools Research Software User Testing Customer Experience 54

Userpilot

SEPTEMBER 25, 2023

TL;DR In SaaS, concept testing is a research method used to test concepts during product discovery and before their launch. Concept testing helps SaaS businesses validate ideas , make the product development process customer-centric, and detect potential issues early, reducing the risk of product failure. Let’s dive in!

User Testing 81

User Testing Product Research Feedback Software Analytic Tools 81

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Key learnings.

Books 98

Books Research Software Feedback Software Analytic Tools 98

The Product Coalition

NOVEMBER 2, 2018

By Margaret Kelsey, content marketer at Appcues Did you know that you only have 3 days to get people hooked on your mobile app and prevent them from abandoning it altogether? That’s why we distilled the essence of all that we know and created the EMBED framework. What’s the EMBED framework?

Embedded Analytics 60

Embedded Analytics Framework Analytic Tools Feedback Software 60

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. A product management process is a strategic framework that guides product managers and their teams through the product lifecycle – from ideation to launch and beyond. Analyzing user behavior on your platform using platforms like Google Analytics, Whatfix, Mixpanel, etc.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Revulytics

NOVEMBER 1, 2019

Despite an industry obsession with data analytics, most companies lack confidence in their ability to pull off advanced big data initiatives. A recent survey confirmed that the lion’s share of companies is saddled with a low analytics IQ. Another Gartner survey found that despite data analytics being a No.

Data Visualization 48

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 48

Product Innovation Educators

AUGUST 29, 2022

If you have listened to me before, there is a good chance you’ve heard me say we need to fall in love with the customer’s problem, not our solution. Getting enamored with our solution can distract us from the customer experience. Having a solid understanding of that framework landed the job. [8:21]

Customer Experience 99

Customer Experience User Friction User Testing Analytic Tools 99

UX Studio

FEBRUARY 4, 2019

Probably, that is the question that brought about self-tracking apps. But how to make a successful self-tracking app with good UX? UX best practices in self-tracking apps. Data visualization principles in self- tracking apps. Data visualization principles in self- tracking apps. So, self-tracking is real.

Analytic Tools 71

Analytic Tools Data Visualization Research Software Feedback Software 71

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Analytics, biz ops, marketing, sales, support, recruiting, finance, HR. All these other people.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

BrainMates

MAY 28, 2019

SnapComms is a medium-sized New Zealand software company who wanted to evolve its sales-led culture into a market-led culture. The framework acted as a guide for good Product Management practice, and brought structure to the activities and deliverables of developing and maintaining products. Where do you start? What matters most?

Framework 74

Framework Data Visualization Marketing Reporting Tools 74

Userpilot

APRIL 10, 2021

The larger your SaaS empire becomes, the more likely this is to be the case. Why is Customer Segmentation important for SaaS? It’s an essential concept for SaaS businesses because you can customize primary, secondary, or tertiary onboarding to a segment’s unique needs. A good customer analytics tool helps a lot with this.

Analytic Tools 94

Analytic Tools Customer Experience Research Software User Testing 94

Product Talk

NOVEMBER 15, 2023

Interviewing customers , building opportunity solution trees , running assumption tests —these are all activities that take your attention away from delivery. Hope: In this case, we’re very solution-oriented. The easiest place to start, I think, is to start doing some solution-related discovery. Teresa: Yes, very common.

Product Research 228

Product Research Customer Experience Data Visualization User Testing 228

The Product Coalition

NOVEMBER 30, 2022

Let’s explore and discover how we can take the Jobs To Be Done framework to the next level and beyond. But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. All of our decisions are impacted by emotions , even those that seem very analytical.

User Testing 134

User Testing Product Research Research Software Customer Experience 134

Product Management Lessons from the Trenches

JULY 24, 2018

With that said, one framework that we have found effective is distilling your company/product’s business model into discrete variables that can be measured and can help to communicate the business goals and focus everyone on the team on what matters most. I think you get the point of this exercise.

Data Visualization 150

Data Visualization Analytic Tools Customer Experience Download 150

The Product Coalition

JUNE 11, 2022

Early in my career, I led the implementation of a supply chain analytics module from SAP (enterprise resource planning software). The analytics module sat on top of a software platform we already used. I lead an enterprise software company in the healthcare space. Fast forward a decade?—?I What did I do?

Customer Experience 138

Customer Experience User Testing Data Visualization Analytic Tools 138

The Product Coalition

OCTOBER 19, 2022

A simple / practical framework is used to do this evaluation with three examples. Optimized for better outcomes Today, businesses regularly use predictive analytics to optimize their business and achieve better business outcomes. Predicting the future gives businesses a competitive advantage. Which one should we optimize for?

Data Visualization 118

Data Visualization User Testing Healthcare Analytic Tools 118

eG Innovations

MAY 8, 2020

What is an APM solution? There are many APM solutions in the market. I’ve been in the software industry for 20+ years in various roles including development, architecture and ops across multiple verticals such as banking, e-commerce and telco. We call this a “Converged Application and Infrastructure monitoring” solution.

Data Visualization 59

Data Visualization Reporting Tools Analytic Tools Software Review 59

Userpilot

JULY 9, 2023

Monitoring user journey analytics will help you identify friction points and optimize the journeys to boost product effectiveness and efficiency. A/B tests allow you to identify the best versions of your UI and in-app content. You can deliver your surveys by email or in-app to engage both inactive and active users.

User Testing 71

User Testing Product Research Customer Experience User Experience 71

Lenny Rachitsky

FEBRUARY 20, 2024

It’s easy to think AI tools are a fad, too complicated, or unlikely to have real impact on your job. The GPT then returns custom, detailed goals using the SMART framework that takes all the values above into consideration. Even though it isn’t perfect, the tool saved so much time that adoption by the team was assured.”

Data Visualization 133

Data Visualization ChatGPT Reporting Tools User Testing 133

The Product Coalition

JUNE 22, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. And you’re telling me you don’t have guidelines for how to conduct interviews, analysis exercises, and communicate findings? A lean product discovery framework can help make it all of this so much easier.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

Product Talk

FEBRUARY 10, 2021

Teresa: This is something that I see a lot where somebody reads about a framework or a tool or a technique and they fall in love with it. ” It actually increases your likelihood of landing on a solution—whether it’s a feature or a new product—that has a higher probability of achieving your goals. Tweet This.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290