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Product Tours Guide for SaaS Companies: Types, Best Practices, and Tools

Userpilot

Product tours are very common in SaaS products. We also show you a few good product tour software tools. TL;DR Product tours are in-app experiences that guide users through the main product features, usually when they start using it for the first time. Ready to dive in? Moment and help them adopt the key functionality.

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12 Best Product Research Tools to Empower Your Strategies

Userpilot

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. For that reason, we’ll go over 12 of the best tools you should use when conducting product research. Qualtrics. UXPressia.

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10 Digital Transformation Examples from 10 Industries

Modus Create

Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line.

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5 Reasons Using Product Analytics Enhances Your Customer Experience

Gainsight

In the modern SaaS world, disappointed users will flee to the competition the moment they start feeling neglected. That’s why product analytics is a razor-sharp tool for product leaders. That’s why product analytics is a razor-sharp tool for product leaders. What is product analytics? Wondering how?

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UX Strategy: Step-By-Step Guide for SaaS Companies

Userpilot

This translates into higher customer satisfaction and brand loyalty. Value innovation – providing an innovative and disruptive solution to user problems at a lower cost to maximize the perceived value of the product. Plan The plan outlines the UX initiatives that will help you achieve your goals.

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Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

According to available retention data, the media industry and professional service providers enjoy the highest average customer retention rate by industry (84%), while the travel and hospitality industries have the lowest (55%). SaaS companies generally enjoy a high retention rate, with an average CRR of about 90%.

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Top 15 SurveyMonkey Alternatives to Consider

Userpilot

You know there’s no one-size-fits-all solution. So you need to find the tool that works for your unique goals and needs. Since SurveyMonkey can’t completely satisfy everyone, let’s look at 15 survey tools that can help you collect employee feedback, user sentiment , and more valuable data. What is SurveyMonkey?