Userpilot

FEBRUARY 25, 2024

The model is quick to implement, making it one of the best product development frameworks for SaaS. TL;DR The Kano model is a product development framework that helps identify and categorize customer needs based on the level of delight they can deliver in comparison to the effort invested. Book a demo now to learn more.

Customer Satisfaction 89

Customer Satisfaction User Testing Customer Experience Customer Feedback 89

Userpilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. TL;DR A B2B marketing funnel is a framework that helps product marketers streamline the customer journey, from their initial awareness of your product until they finally make a purchase. It helps you visualize the customer journey.

B2B 95

B2B Analytic Tools Feedback Software Data Visualization 95

Userpilot

APRIL 19, 2024

You will learn effective techniques for collecting and analyzing data , with practical tips on applying your findings to benefit your SaaS. These choices can make or break your SaaS company. Market research uses primary market research as an essential tool. Get ready to empower your decisions with real-world market intelligence.

Research Software 52

Research Software User Testing Market Research Data Visualization 52

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? TL;DR The product funnel is a framework outlining the stages of the customer journey , starting from its discovery and ideally leading to customer loyalty and advocacy. There are a few good reasons why SaaS organizations love product funnels. Its different stages.

Analytic Tools 80

Analytic Tools Data Visualization Research Software Onboarding KPIs 80

Reveal

JULY 21, 2023

Reveal Embedded Analytics If you’ve ever struggled to create new dashboards with similar KPIs, integrations, and layouts but different data sources, this article is for you. Dashboard templates are pre-designed layouts that provide a framework for organizing and presenting data in a visual format. What Are Dashboard Templates?

Data Visualization 95

Data Visualization Dashboard Analytic Tools Customer Experience 95

Userpilot

APRIL 19, 2024

TL;DR Net Promoter Score (NPS) is a simple but powerful metric used to predict customer loyalty , satisfaction, and likelihood of recommending a company’s product or service, which is critical for business growth, especially in the SaaS industry. Net Promoter Score surveys help shine a light on what’s working well and potential improvements.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

JANUARY 31, 2022

The different specialization categories: core product manager, growth product manager, technical product manager, platform product manager, and innovation product manager. Platform Product Manager. A product manager building a SaaS product of some sort, working in Agile software development practices.

Research Software 90

Research Software Analytic Tools Feedback Software Product Research 90

Userpilot

SEPTEMBER 15, 2023

Preference testing helps teams design user-friendly and intuitive UIs, websites, and apps that satisfy user needs. To recruit participants that are representative of the target audience, use dedicated services or tools. If recruiting from your existing user base, leverage the segmentation features of your tool and engage them in-app.

User Testing 75

User Testing Product Research Data Visualization Feedback Software 75

Gainsight

MAY 27, 2020

You may know Gainsight PX as our Product Experience Platform. We take user experience seriously and use our Trust framework to guide our own in-app strategy. The results have been astounding—and I’ve yet to find a MarTech tool that can do the same. . Gainsight PX Solution: Mapping Feature Usage with Product Mapper.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Reveal

NOVEMBER 1, 2023

Reveal Embedded Analytics We live in an era where data shapes decisions across industries. Enter DIY Custom Visualizations, a transformative feature we’re thrilled to introduce on our platform. With our innovative addition to the platform, you can now take control of the chart types available within your dashboards.

Data Visualization 97

Data Visualization Customer Feedback Analytic Tools Reporting Tools 97

Userpilot

JUNE 30, 2022

Use in-app messaging to make customers part of your product storytelling while creating public roadmaps, release notes, or press releases for the big picture. Its framework consists in creating a minimum viable product (MVP) to validate that there’re users willing to pay for it. What is customer fit? Sean Ellis test with a PMF survey.

User Testing 83

User Testing Feedback Software Analytic Tools Customer Experience 83

Indicative

MARCH 12, 2021

With the combination of free trials and easy setup common in today’s SaaS market, signing up new users isn’t a huge issue. The big challenge for SaaS companies today isn’t customer acquisition—it’s activation, getting those leads to fully adopt the product and become long-term active users. A Framework for Driving Product Adoption.

Analytic Tools 101

Analytic Tools Onboarding KPIs Product Research Customer Experience 101

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. It might seem like a time sink at first, but thoroughly researching solutions will save you time in the long run. With that in mind, we’ve put together a comparison breakdown to help you out.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

The Product Coalition

JUNE 5, 2019

One of the key ingredients to success for any project is how much business value it offers in comparison to the cost. That problem is not related to predictive technologies but more related to the parties involved in not considering the business value of the predictive question that is being solved.

Data Visualization 64

Data Visualization Analytic Tools Framework Customer Satisfaction 64

Userpilot

SEPTEMBER 7, 2023

Surveys are one of the most effective ways to collect user feedback and actionable product analytics. In this guide, we’re going to go through: The SaaS analytics you can gather through surveys. How to find the right software for your needs. Why should you analyze SaaS survey data? Let’s get into it!

Analytic Tools 78

Analytic Tools Data Visualization Feedback Software Product Research 78

Reveal

AUGUST 15, 2022

Reveal Embedded Analytics. Logi Analytics is one of the first white-labeled/OEM embedded analytics providers for small-to-medium-sized businesses. But is Logi Analytics the right embedded analytics solution for your organization? Logi Analytics Overview. The Pros of Logi Analytics.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

MAY 14, 2024

Businesses use consumer behavior models for customer segmentation , marketing personalization , and predictive customer analytics. A consumer behavior model is a simplified framework that explains why and how people make purchasing decisions. Can SaaS companies maximize it? Webster and Wind Model. Nicosia Model. BJ Fogg Model.

Data Visualization 91

Data Visualization User Testing Analytic Tools Customer Experience 91

Userpilot

SEPTEMBER 23, 2021

Most SaaS companies know that new user onboarding is important, but hardly any of them really nail it. It’s near-impossible to code your own onboarding without a vast amount of time and money, so you need special onboarding software. ” The “Aha Moment” in SaaS new user onboarding. What is user onboarding?

Analytic Tools 81

Analytic Tools Onboarding KPIs Customer Experience User Testing 81

Gainsight

OCTOBER 17, 2019

But in the world of SaaS, the entire venture is the product and therefore needs to be part of the conversation. In comparison, most of the other parts of the board meeting are highly measurable: Finance: revenue, operating income, etc. Think about the framework that you want to use that will result in the best dialogue.

Data Visualization 45

Data Visualization Analytic Tools Research Software Feedback Software 45

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. This strategy rejects traditional competitive business frameworks focused on outperforming rivals. But what exactly is it and why does it matter? What is the Red and Blue Ocean Strategy?

Analytic Tools 62

Analytic Tools Data Visualization Feedback Software User Testing 62

Reveal

JULY 20, 2022

Reveal Embedded Analytics. Looking for an alternative to Sisense embedded analytics platform? Reveal has been rated as one of the highest performing embedded analytics solutions on the market based on customer satisfaction ratings. In either option, most of the interaction with its software is done via the web.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Reveal

AUGUST 17, 2022

Reveal Embedded Analytics. Among all embedded analytics products on the market, Tableau is certainly one of the most popular BI tools for analyzing, visualizing, and working with data. But like any other software solution on the market, Tableau is also not perfect and surely not the best fit for every business use case.

Embedded Analytics 59

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 59

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. This strategy rejects traditional competitive business frameworks focused on outperforming rivals. But what exactly is it and why does it matter? What is the Red and Blue Ocean Strategy?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

eG Innovations

JULY 19, 2022

Top Freeware and Open-source IT Monitoring Tools. There are hundreds of monitoring tools available in the market for enterprises and MSPs to choose from. Many of these tools are open source or freeware. Over the years, the functionality of many of these open source tools have improved greatly. What is Grafana? Why Use It?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? Over time it’s become more of a mixed platform. And they said, “An iOS app.” Growing a gated platform. What drove that change?

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

Userpilot

NOVEMBER 27, 2023

SaaS companies like Slack and Atlassian pioneered the product-led growth (PLG) model as a way to reach customers through the product. Product-led growth is a business strategy that focuses on the product as the primary tool for customer acquisition and retention. Product growth vs. product-led growth?

Onboarding KPIs 88

Onboarding KPIs Data Visualization Customer Experience Product Research 88

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. China is the only region where data analytics is not on this list.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Reveal

SEPTEMBER 23, 2021

Reveal Embedded Analytics. With the rise and spread of cloud computing platforms, organizations are increasingly considering hosting analytics applications on shared infrastructure. Multi-tenancy is a software architecture in which a single software instance serves multiple different clients called tenants.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52

eG Innovations

OCTOBER 20, 2021

Today, cloud native has altered the approach to developing, shipping, and managing software applications. How cloud native apps differ from traditional enterprise applications. These techniques enable loosely coupled systems that are resilient, manageable, and observable. Comparison of Traditional vs. Cloud Native Applications.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Atlassian

JANUARY 27, 2022

We’re building a cloud platform that lets us ship new capabilities and products quickly, as we’re beginning to see with Point A. Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Long-term investments in our platform are paying consistent dividends.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

eG Innovations

MARCH 15, 2022

I’ll also cover how eG Enterprise offers out-of-the-box functionality to avoid complex JSON scripting or tooling to implement monitoring. For example, to monitor processes on a system: Process name – Each process name must be defined. Installing a CloudWatch Agent for Better Insight. Maintain and version control the config.json file.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Embedded Analytics 59

Usersnap

JANUARY 31, 2019

Digital marketing tools are a way to gain a competitive edge. We put together a list of 25 tools that will help you to satisfy your customers, automate repetitive tasks and give you a better insight into how users are interacting with your customers’ product. This is a marketing platform which offers true automation.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77

PMLesson's Ace the PM Interview

MARCH 11, 2019

For instance, if you want mentorship in analytics, be sure there are product leaders that are competent in that topic. The comparison can also be reversed in favor of big companies, which enjoy vast resources at their disposal, tremendous brand recognition that can aid future recruiting efforts, and mature products that people know and love.

User Testing 64

User Testing Product Management Product Manager Customer Experience 64

PMLesson's Ace the PM Interview

MARCH 11, 2019

For instance, if you want mentorship in analytics, be sure there are product leaders that are competent in that topic. The comparison can also be reversed in favor of big companies, which enjoy vast resources at their disposal, tremendous brand recognition that can aid future recruiting efforts, and mature products that people know and love.

User Testing 40

User Testing Product Management Product Manager Customer Experience 40

Business of Software Conference

AUGUST 30, 2019

After this talk, you’ll understand how the ‘jobs-to-be-done’ theory helps SaaS companies create effective positioning — and a proven, step-by-step process for uncovering your best customers’ ‘job-to-be-done’ Video, Slides, and Transcript below. Do you want them to think of you as an email tool?

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

PMLesson's Ace the PM Interview

JUNE 10, 2020

As Peter Thiel, founder of the data analytics company Palantir Technologies, once said, "'big data' really means 'dumb data.'" As such, machine learning and other types of statistical modeling are a powerful tool in the data science arsenal and are used extensively by every data scientist.

Data Visualization 52

Data Visualization Artificial Inteligence Analytic Tools Research Software 52

Mixpanel

FEBRUARY 23, 2021

Every business is unique, and metrics frameworks apply differently 5. Over the course of our conversations, we were pointed to several measurement frameworks for finding product-market fit, with differences depending on the product category, and industry. Every business is unique, and metrics frameworks apply differently.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130