Userpilot
MAY 14, 2023
Want to know whether your product is delivering value to customers? The best solution is to ask them directly. TL;DR Customer feedback is any information gathered about the customer experience with your product or service. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers.
Split
MAY 9, 2024
Successful planning intertwines strategy, communication, and the use of tools. It supports continuous improvement, a cornerstone of successful software development. Gathering feedback from these early versions can provide critical insights to shape the final product. So, invest the necessary time in laying the groundwork.
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Userpilot
NOVEMBER 21, 2022
In this article, we’re going to break down what beta testing is, what makes a good beta tester, how to find and recruit them, and the difference they can make for you and your software. Beta testing is a term that describes a specific type of test activity: testing with actual users prior to launch. Ready to get started?
Userpilot
APRIL 19, 2024
TL;DR Net Promoter Score (NPS) is a simple but powerful metric used to predict customer loyalty , satisfaction, and likelihood of recommending a company’s product or service, which is critical for business growth, especially in the SaaS industry. What distinguishes NPS as particularly impactful?
Userpilot
JUNE 30, 2023
VoC surveys help you make better product decisions, remove friction , build customer trust , and minimize future negative feedback. By collecting and analyzing feedback through VoC surveys, SaaS businesses can gain valuable insights about customers. Why are voice of customer surveys important? Don’t trigger this survey randomly.
Userpilot
MAY 5, 2022
The product management life cycle consists of seven main stages: You start with Market Research to assess the external business environment and identify the needs of the users. During the Idea Management stage, continue with need discovery and start brainstorming solutions. What is product management?
Gainsight
JULY 19, 2019
The product operations function at Gainsight enables the product management team with the tools and processes they need to succeed. One of our big internal initiatives is our platform evolution, Gainsight NXT. Gainsight PX, our Product Experience Platform , has allowed us to analyze usage data in numerous meaningful ways.
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