The Product Coalition

JULY 13, 2020

According to McKinsey , data-driven organizations are 23 times more likely to acquire customers. They also are six times as likely to retain customers, and 19 times as likely to be profitable as a result. In order to be data-driven, one has to carefully consider the product analytics tools he is using.

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Data Visualization Analytic Tools Research Software Feedback Software 78

Userpilot

JUNE 28, 2022

Are you wondering what customer experience KPIs and metrics you should track? Choosing the right KPIs can make all the difference when it comes to retaining your customers in the SaaS business. There are eight key CX KPIs that you need to measure. What is customer experience?

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Customer Experience Feedback Software Analytic Tools Onboarding KPIs 52

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? Creating a user persona can be hard sometimes. But it’s an absolutely critical step for any SaaS strategy. In this article, we’ll take a quick look over what a user persona is and how to create one. What is a user persona?

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Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

NOVEMBER 18, 2023

Period-over-period analysis is one of the key ways to drive sustainable SaaS growth. Customize data points. Select the date range for the time periods you want to analyze. Use the previous time period option to compare data values visually. You’ll find these under the Analytics menu, as shown in the image below.

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Data Visualization Onboarding KPIs Analytic Tools Customer Experience 104

Roman Pichler

APRIL 13, 2021

Key performance indicators (KPIs) are metrics that measure how your product is doing. Effective KPIs help you understand if your product is creating the desired value for the users, the customers, and the business. Without KPIs, you end up guessing how well your product is performing.

Feedback Software 247

Feedback Software Data Visualization Analytic Tools Research Software 247

Birst BI

DECEMBER 18, 2018

According to Gartner, more than 3,000 CIOs ranked Business Intelligence (BI) and Analytics as the top differentiating technology for their organizations. If BI and Analytics is such a game-changer, then why is the average adoption rate in organizations only 32%? But the industry is undergoing a fundamental transformation.

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Data Visualization Analytic Tools Artificial Inteligence KPI 89

The Product Coalition

JUNE 9, 2022

Are you a part of a mobile app team? Especially after we walk you through one of the most confusing topics for mobile app teams: What mobile app metrics should different team members track in their daily jobs? Mobile app metrics to track for Product Manager In the mobile industry, the product manager plays a significant role.

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Onboarding KPIs Analytic Tools Data Visualization Customer Experience 78

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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The Product Coalition

FEBRUARY 5, 2019

The mobile app industry is a fast-paced world, and the state of mobile in 2019 shows no signs of slowing down. If you’re going to keep up with the rapid changes and challenges, you need to know what’s going on in your app at all times. That’s what real-time analytics tools can provide.

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Data Visualization Analytic Tools Customer Feedback Customer Experience 60

Userpilot

JANUARY 15, 2024

With an abundance of product analytics to track, having a robust SaaS KPI dashboard is essential to monitor the metrics that matter most. This guide will walk you through what it is, why you need one, and how to build your very own dashboard. What is a SaaS KPI dashboard? Usage monitoring.

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Onboarding KPIs Data Visualization KPI Dashboard 105

Reveal

SEPTEMBER 12, 2023

Reveal Embedded Analytics Welcome to Reveal 1.6.0! In this blog post, we’ll dive into the key highlights, with a particular focus on two standout features: custom visualizations and interactive chart filtering. Create customized groups to organize the chart types efficiently, ensuring an intuitive and user-friendly interface.

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Data Visualization Analytic Tools Reporting Tools Feedback Software 100

Revulytics

JANUARY 29, 2020

As product usage analytics deliver a growing stream of data and insights into product team dashboards, user retention metrics have become an increasingly reliable KPI to measure customer, product, and company health. What is User Retention? Defining that time period is important.

Customer Experience 70

Customer Experience Data Visualization Onboarding KPIs Customer Feedback 70

Roman Pichler

APRIL 13, 2021

Key performance indicators (KPIs) are metrics that measure how your product is doing. Effective KPIs help you understand if your product is creating the desired value for the users, the customers, and the business. Without KPIs, you end up guessing how well your product is performing.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Pragmatic Marketing

MAY 7, 2019

Modern marketers have exposure to a full range of promotional platforms, and new ones are cropping up every other day. This makes it possible for both small and large companies to reach their target customers, even with small budgets. However, even with data and online campaign analytics, many people still make costly KPI mistakes.

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KPI Data Visualization Marketing Analytic Tools 70

Pragmatic Marketing

MAY 7, 2019

Modern marketers have exposure to a full range of promotional platforms, and new ones are cropping up every other day. This makes it possible for both small and large companies to reach their target customers, even with small budgets. However, even with data and online campaign analytics, many people still make costly KPI mistakes.

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KPI Data Visualization Marketing Analytic Tools 70

Amplitude

JANUARY 26, 2021

Now, we’re perfecting the digital product experience. Our Chick-fil-A One app is our loyalty app that allows customers to order ahead, earn points, and redeem those points for food rewards. Not only is the purchase funnel a key KPI, but we also monitor how customers pick up their order (e.g. Click To Tweet.

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Data Visualization Analytic Tools Research Software Customer Experience 59

Mixpanel

MAY 27, 2021

And without the repeat business, you not only lost your initial customers, but also spoiled your reputation such that it was hard to find new ones. The customer lifecycle is fairly standard across products: users first must show up, then be activated in some way. Understanding total weekly customers was helpful, but not enough.

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Data Visualization KPI Customer Experience Analytic Tools 140

Userpilot

MAY 8, 2024

Wondering how to build a customer success dashboard for your team? From the article, you will learn what a customer success dashboard is, why you need it, and what metrics it should include. And how to build a dashboard for your customer success team using Userpilot analytics !

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Data Visualization Dashboard Onboarding KPIs Analytic Tools 105

Mixpanel

FEBRUARY 26, 2020

How Mad Paws uses analytics to learn more about their business and woo investors. Our first pet sitters were vet students from the University of Sydney because, of course, they all love pets and they all have some spare time and an interest in making money. Mixpanel: What percentage of your day do you spend on analytics reporting?

Data Visualization 101

Data Visualization Analytic Tools Reporting Tools Customer Experience 101

Indicative

JULY 24, 2019

This is Part 4 of 5 in Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey on our platform. You will learn to: Understand how frequently users are returning to your site or product. Flag issues in your customer journey to quickly mitigate negative effects.

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Analytic Tools Data Visualization User Testing Customer Experience 40

Indicative

JULY 24, 2019

Welcome to Part 3 of Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey using Indicative. You will learn to: Understand how frequently users are returning to your site or product. Flag issues in your customer journey to quickly mitigate negative effects. What is User Flow?

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Data Visualization Analytic Tools User Testing Customer Experience 40

Amplitude

JANUARY 29, 2021

For Amplitude, that meant diving deep into our customers’ challenges, and innovating across all aspects of our platform to become the complete, best-in-class solution for product analytics. . If we removed the limits for our customers to build faster, smarter, and together, we knew we could help them thrive in 2020.

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Data Visualization Analytic Tools Onboarding KPIs Government 52

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. But how do you know you’re picking the right tools? Pendo is the best for tracking mobile users.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

JULY 1, 2022

If you’re looking to present your hard work to stakeholders, justify a product decision, or check the health of your app, you’re in the right place. Learn about the importance of mobile app KPI dashboards and copy dashboards from real mobile app product managers, engineers and designers.

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Data Visualization KPI Analytic Tools Research Software 107

Indicative

JULY 24, 2019

Welcome to Indicative’s Behavioral Analytics 101 blog series! You will learn to: Understand how frequently users are returning to your site or product. Flag issues in your customer journey to quickly mitigate negative effects . Optimize your customer journey by analyzing A/B test results. Indicative Tool.

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Data Visualization Analytic Tools User Testing Customer Experience 61

Indicative

JULY 24, 2019

This is the second installment of Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey using Indicative! You will learn to: Understand how frequently users are returning to your site or product. Flag issues in your customer journey to quickly mitigate negative effects.

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Data Visualization Analytic Tools KPI User Testing 61

Userpilot

DECEMBER 5, 2023

Customer satisfaction analytics are key to understanding what makes your customers happy and building a product that retains users. But how can you leverage this user sentiment data to lead product development and grow your business? There’s no single KPI to measure customer satisfaction.

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Data Visualization Customer Satisfaction Analytic Tools User Testing 97

Birst BI

AUGUST 23, 2018

How many times have you wished for more hours in the day so you can complete more tasks? A key goal of AI or machine learning automation is to have machines complete tasks for you, freeing up time so you can focus on the more complex, higher-value tasks. Assess and validate the model with analysts and business users.

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Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 73

Userpilot

SEPTEMBER 7, 2023

Surveys are one of the most effective ways to collect user feedback and actionable product analytics. In this guide, we’re going to go through: The SaaS analytics you can gather through surveys. How to find the right software for your needs. Why should you analyze SaaS survey data? Let’s get into it!

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Analytic Tools Data Visualization Feedback Software Product Research 103

Indicative

SEPTEMBER 19, 2018

So why would you settle for business analytics that don’t keep up with the rest of your life? That’s why we’re announcing a new, quick set-up integration that will bring your analytics up to speed. Now, Indicative customers who use Snowplow will have the power to analyze their business data in real time.

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Data Visualization Customer Experience Dashboard Analytic Tools 86

ProductPlan

FEBRUARY 15, 2022

It frees them to focus on other demands on their time and attention. A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications.

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Data Visualization Reporting Tools Analytic Tools Research Software 92

Gainsight

NOVEMBER 16, 2020

This is part 11 of our 12-part series “This is Product-Led,” inspired by our conference for Gainsight PX users, Pulse for Product. Today, in our quest to retire every video game reference possible as we explain our retro gaming-themed user summit, Pulse for Product, we have a special treat. Finding Your North Star Metric.

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Analytic Tools KPI Data Visualization Customer Experience 52

Mixpanel

JULY 16, 2019

And without the repeat business, you had not only lost your initial customers, but also spoiled your reputation such that it was hard to find new ones. The customer lifecycle is fairly standard across products: users first must show up, then be activated in some way. Step one is to define the Growth KPI in your analytics tool.

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Data Visualization KPI Customer Experience Reporting Tools 77

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. Why should product managers care about analytics, and where should it fit into? Why should product managers care about analytics, and where should it fit into?

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Data Visualization User Testing Information Product Research 75

The Product Coalition

JULY 1, 2019

Your mind runs through your dashboard. In practice companies struggle with settling for just one top KPI, and with good reason. North Star Metric, One Metric, top business KPI?—?are these are the familiar Key Performance Indicators (KPIs): Revenue, Net Income, Paying Customers, Active users, etc.

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KPI Data Visualization Workshop Analytic Tools 92

Amplitude

NOVEMBER 4, 2020

We’ve all had times when we’ve read an article or blog post and wondered if the company uses its own solution to drive its success. Our tool is fundamental to every stage of our product development process. We even wrote a playbook about it, and have used our own tool to help us understand what our North Star should be.

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Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Amplitude

JUNE 23, 2020

New in Analytics. Amplitude strives to deliver clear, actionable insights with every aspect of our platform. It helps you find and analyze the milestones that propel users on their journey to becoming a high-value customer. Historical Count is more accurate than just differentiating between new and returning users.

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Data Visualization Analytic Tools Reporting Tools Customer Feedback 52