Userpilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends. TL; DR Customer engagement refers to the active interaction between customers and products.

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Analytic Tools Feedback Software Research Software Data Visualization 98

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . How does work flow through the team/system? . How to design a kanban system that allows us to visualize and manage the work? Design kanban systems .

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Feedback Software Analytic Tools Systems Review Data Visualization 119

Userpilot

JANUARY 15, 2025

But are you missing out if you haven’t embraced this powerful technology? Security challenges and what to look out for when choosing a session replay tool. Three of the best session replay software to consider. A session replay is a reproduction of a users experience on your website or app.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Enterprise 52

Userpilot

MARCH 20, 2023

Thanks to a combination of tools, systems, and strategies, driving customer retention through optimal customer service is easier than ever before. This article highlights the importance of staying on top of the latest customer service trends and the top trends to follow today. What are customer service trends?

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Reporting Tools Data Visualization Analytic Tools Research Software 98

Userpilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. This article focuses on user profiles in the SaaS context. You will learn what it is, how it differs from a user persona, what data it may contain, and how to create it for your product using a product analytics tool.

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Analytic Tools Data Visualization Feedback Software Research Software 105

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation touches every corner of an organization—from the way they interact with customers to the way they design products and services.

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Userpilot

APRIL 25, 2022

A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. Product friction describes anything that causes your users difficulty. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors.

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Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

MAY 17, 2023

in an email or in-app notification). No-code tools like Userpilot can help you create any in-app survey you need. So why not try a Userpilot demo to see how you can gather valuable feedback from your users? in an email or in-app notification ). How long you will retain the user’s data.

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Feedback Software Analytic Tools Product Research User Testing 98

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. If the customer’s needs are satisfied, they are more likely to stick with your product in the long run. Userpilot analytics page. A no-code SaaS development platform.

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Research Software Feedback Software Analytic Tools Positioning 98

Userpilot

FEBRUARY 8, 2021

Why is customer segmentation so important for your SaaS? A small number of customers could be your main contributors to revenue and have the highest growth potential. Yet, you might be focusing on the larger group of customers that helped establish your product but are slowing churning. What is Customer Segmentation?

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Analytic Tools Research Software Data Visualization Customer Experience 98

Userpilot

NOVEMBER 3, 2022

Not implementing it is like having a retail business and wondering if your customers will like a touch of e-commerce. Read on and see the amazing ways a knowledge base can help you drive customer satisfaction and retention. Put user-friendliness first: Don’t get too creative and complicate the UX design. Company Policies.

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Analytic Tools Feedback Software Customer Communications Data Visualization 98

Reveal

AUGUST 31, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. CRM: Maximize customer lifetime value.

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Userpilot

MAY 27, 2023

We know that choosing the best product adoption platform for your SaaS is difficult. So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. What is Walkme best for?

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 27, 2023

Choosing the right product growth platform for your SaaS is a real challenge. Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. Book a demo to learn more! Try the best one!

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Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

eG Innovations

MARCH 22, 2019

Citrix Receiver (now renamed as Citrix Workspace app) is client software that is bundled with Citrix Virtual Apps and Desktops and allows client devices to connect to various virtualization services offered by Citrix. The HDX protocol provides a high-definition experience of published applications and desktops to users.

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Reporting Tools Data Visualization Analytic Tools White Paper 15

Userpilot

MAY 30, 2023

It looks like you’re comparing Whatfix, Spekit, and Userpilot for your SaaS. Picking the perfect product growth platform for your SaaS can be a tough task. Review sites don’t always cut it, so we’ve got you covered with a detailed comparison of these three tools. Comparing Whatfix vs Spekit vs Userpilot?

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Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

eG Innovations

JANUARY 31, 2020

Poor application performance results in a loss in business productivity, which in turn has a direct impact on revenues, affects customer satisfaction and tarnishes brand reputation. Therefore, user experience is top of mind for IT executives in today’s application-centric world. Citrix Virtual Apps Overview Report.

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Userpilot

MAY 18, 2023

Choosing the ideal product growth platform for your SaaS business can be a daunting task. To address this, we have crafted a comprehensive analysis of three leading tools: Chameleon, Spekit, and Userpilot. To address this, we have crafted a comprehensive analysis of three leading tools: Chameleon, Spekit, and Userpilot.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

AUGUST 28, 2024

Frequent communication builds trust and ensures customers feel valued. Adopt a Personalized Approach : Remember customers’ names, and past interactions and take into account their specific needs, and provide customized solutions for each customer instead of blanket replies. Book a demo to see it in action!

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Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 31, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of customer advocates is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a customer advocate.

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Analytic Tools Feedback Software Customer Feedback Data Visualization 52

Userpilot

FEBRUARY 27, 2023

Is Whatfix or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? The tool you choose should help you accomplish your goals by providing the functionality you need. Looking for the best tool for customer feedback?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

Appcues or Spekit – which is the best tool for customer feedback for your SaaS? And is there a better in-app onboarding software that would better fit your needs? Product adoption tools with in-built survey functionality are common choices for collecting user feedback for SaaS product teams.

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Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 27, 2023

Is Walkme or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? The tool you choose should help you accomplish your goals by providing the functionality you need. Looking for the best tool for customer feedback?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 24, 2023

Which is the most worthwhile tool for creating interactive user guides – Whatfix or Spekit? Alternatively, is there another in-app onboarding software that surpasses these two options? Selecting a tool can be risky, and the abundance of no-code tools available in the market just adds to the confusion.

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Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

AUGUST 19, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. Looking to champion your customers and create a seamless user experience? What does a customer advocate do?

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Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

FEBRUARY 23, 2023

Is Chameleon or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Chameleon and Spekit are good tools for customer feedback.

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Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 21, 2023

Is Chameleon or Spekit the best option for creating interactive user guides? Or is there an in-app onboarding tool superior to both? Choosing a no-code tool can be overwhelming – the last thing you want is to get stuck in an expensive annual plan. Looking for the best tool for interactive user guides?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

FEBRUARY 21, 2023

Is Pendo or Spekit the best tool for customer feedback? And is there a better in-app feedback software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.

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Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Let’s get started.

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Analytic Tools Feedback Software Research Software Software Review 52

Centercode

FEBRUARY 11, 2021

And in the realm of technology, Centercode research revealed that 55% of consumers planned to skip in-store shopping completely and purchase new tech devices online — an 8% increase from 2019. This is great news — if your product is hitting the quality and customer satisfaction marks it needs to impress potential buyers.

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Userpilot

MARCH 14, 2023

Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. Select the wrong tool, and you can find yourself stuck in an expensive plan. Not all tools help you easily create interactive user guides.

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Analytic Tools Feedback Software User Testing Data Visualization 52

Intercom, Inc.

FEBRUARY 10, 2021

The world experienced exponential change and began navigating its way towards the “new normal,” and the way that companies support and engage their customers has rapidly evolved. Resolution Bot is a powerful way for you to provide support at scale, but it’s important that your customers know they’re not talking to a human.

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Userpilot

MARCH 15, 2023

Is Pendo or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Looking for the best tool for interactive user guides?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 15, 2023

Is Appcues or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Looking for the best tool for interactive user guides?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. As this journey requires cross-functional cooperation, it’s valuable to leverage solutions that promote release orchestration. Effective release management is pivotal for agile software development.

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Modus Create

APRIL 24, 2024

Your teams are a treasure trove of knowledge, documenting their work across various tools: they write procedures in Word files on Google Drive, save PowerPoint presentations in SharePoint, and export Jira reports into Excel workbooks. Have you ever calculated the time spent searching for information across all these platforms?

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

Userpilot

JULY 10, 2023

Feature request : “Based on your experience with our analytics feature, what other functions would you like to see?” This kind of leading question is usually used in website evaluation surveys and customer satisfaction surveys. This type of question is usually used in customer feedback surveys.

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