Userpilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Tracking user behavior in-app enables product teams to find ways to improve product experience. What are examples of market gaps? Canva is another one.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

Mixpanel

AUGUST 23, 2023

Since launching over a decade ago, Mixpanel has been a great solution for analyzing digital product usage. But for analysis in other domains, our customers have often been forced to turn to disparate tools, resulting in a siloed, split-brain analytics experience. The best, we’d argue. As Mixpanel users ourselves, we can vouch.

Data Visualization 52

Data Visualization Analytic Tools Customer Feedback Customer Experience 52

Userpilot

APRIL 28, 2023

Wondering how to build a knowledge base in-app for your SaaS product? It saves time and resources and improves customer satisfaction by providing self-service support to customers. Feedback options like feature requests offer insight into customers’ needs. What to include in self-service knowledge bases?

Analytic Tools 95

Analytic Tools Feedback Software Research Software Data Visualization 95

Userpilot

AUGUST 19, 2022

For any SaaS owner or product manager , organizing a successful software rollout can be a stressful, exhilarating experience. In this article, we’re going to unpack the mysteries of what it takes to put together a truly successful software rollout plan. What is rollout in software development? Ready to get started?

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

MARCH 16, 2023

TL;DR Customer onboarding describes the process of showing your users how to get value from your product or service. If you want to create an onboarding experience optimized for speed, you might consider using no-code user onboarding tools. One downside is the risk of choosing the wrong tool. Do you have engineering capacity?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

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Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Gainsight

MARCH 21, 2024

In a recent webinar, Strategic CX in Action: How Tricentis Leverages AI for Customer Success and Support Alignment , Somya Kapoor, CEO and Co-founder, TheLoops, and Genady Rashkovan, VP of Global Support, Tricentis, discussed the role of AI in transforming Customer Support and Success. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Feedback 52

Userpilot

OCTOBER 26, 2023

How can you implement them in the SaaS context? SaaS companies enhance customer acquisition and retention through personalized onboarding and in-app guidance. To take full advantage of growth opportunities, use product analytics to inform product decisions. To see how Userpilot helps SaaS companies grow, book the demo!

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

NOVEMBER 2, 2023

You will also learn how to choose the right growth strategy for your SaaS and how to leverage marketing-led growth to achieve your business goals. Search Engine Optimization (SEO) allows companies to reach more users with their content. Webinars play an important educational role. Webinars play an important educational role.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Amplitude

OCTOBER 14, 2020

In order to meet this moment, teams need to build fast, and build with data. Most teams strive for this, but some run into problems when they try to force fit incumbent data storage and visualization systems to the real-time behavioral analytics this strategy demands. Luckily, you don’t have to wait.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

Userpilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. It helps you visualize the customer journey. The B2B marketing funnel focuses on creating awareness, building interest, and generating qualified leads through content marketing, search engine optimization, and social media marketing.

B2B 105

B2B Analytic Tools Feedback Software Data Visualization 105

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

Revulytics

SEPTEMBER 7, 2017

But even with the cloud’s increasing pervasiveness, on-premise software will not disappear. Talk to any CIO at an enterprise that made a substantial investment in on-premise software vs. SaaS and you’ll gather plenty of anecdotal evidence to that end. But even new enterprise software buyers are investing in on-premise software.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. We’ll also make sure to look at the best tools for the job. You can also use in-app guidance to help convert users. What is a SaaS onboarding funnel?

Analytic Tools 98

Analytic Tools Onboarding KPIs Research Software Feedback Software 98

Mixpanel

AUGUST 23, 2023

Since launching over a decade ago, Mixpanel has been a great solution for analyzing digital product usage. But for analysis in other domains, our customers have often been forced to turn to disparate tools, resulting in a siloed, split-brain analytics experience. The best, we’d argue. As Mixpanel users ourselves, we can vouch.

Data Visualization 40

Data Visualization Analytic Tools Customer Feedback Customer Experience 40

Userpilot

FEBRUARY 28, 2024

Funnel tracking software can solve this problem. But with so many tools in the market, which one should you choose for product analytics ? Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. Want the best of everything?

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools Software Review 105

ProductPlan

FEBRUARY 9, 2024

Sticking to inflexible annual planning cycles can introduce significant challenges in the era of rapid technological advancements. The static nature of traditional product planning cycles fails to consider quickly-improving technologies and unforeseen changes in the market. Rely on data to support your decision-making.

Data Visualization 99

Data Visualization Customer Feedback Feedback Software Analytic Tools 99

The Product HQ

MAY 10, 2024

Do you want to become a data product manager? As the world moves towards a data-driven economy, businesses are keen on data trends and hiring people who know the ins and outs of data. Big data analytics is a growing global market expected to reach $550 billion by 2028. To learn more via video, watch below.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

Revulytics

MAY 8, 2019

We recently launched the User Flow reporting module in Revulytics Usage Intelligence, and the initial feedback from sharing it with customers both during beta and since going live has been overwhelmingly positive.

Data Visualization 59

Data Visualization Analytic Tools User Testing Customer Feedback 59

Userpilot

JANUARY 7, 2022

The majority of SaaS executives are so concerned with engineering and raising money that they don’t give enough thought to building a SaaS onboarding process. Here’s the brutal truth: it doesn’t matter how beautifully engineered your product is or how many millions of dollars you’ve raised.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

JANUARY 15, 2024

Its principles include value, usability, adaptability, and desirability UI design focuses on the visual and interactive elements of an app or website, emphasizing intuitive and aesthetic interfaces. These roles include UX Designer, Researcher, Tester, Motion Designer, Product Designer, UX Engineer, and Product Manager.

Research Software 103

Research Software User Testing Feedback Software UX 103

Birst BI

NOVEMBER 20, 2018

When you hear about Data Science, Big Data, Analytics, Artificial Intelligence, Machine Learning, or Deep Learning, you may end up feeling a bit confused about what these terms mean. The simplest answer is that these terms refer to some of the many analytic methods available to Data Scientists.

Data Visualization 84

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 84

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Amplitude

JANUARY 29, 2021

For Amplitude, that meant diving deep into our customers’ challenges, and innovating across all aspects of our platform to become the complete, best-in-class solution for product analytics. . Product Analytics: Prove the Impact of Digital Products and Automate Key Insights.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Government 52

Amplitude

AUGUST 11, 2020

In a data democracy, everyone—from the engineer to the product manager to the business analyst—can easily access the insights they need to excel at their jobs. Data silos, on the other hand, are the enemy of data democracy. But successfully managing data is no small feat. Why We Created Pipelines.

Data Visualization 49

Data Visualization Government Analytic Tools Customer Feedback 49

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

DECEMBER 19, 2022

Investing in a variety of content formats including articles, case studies, and video courses is the best way to cover all your bases with both users and search engines. Think about how Slack targets senior operations staff or how HubSpot advertises its CRM software to upper management. What is B2B marketing?

B2B 105

B2B User Testing Research Software Analytic Tools 105

Revulytics

MAY 10, 2017

Nearly a century ago, Albert Einstein prophetically and poetically framed what remains one of our chief challenges with analytics. With so much data, leveraging information that helps us ask the right questions and draw the right insight to solve business problems is a constant struggle.

Analytic Tools 59

Analytic Tools Data Visualization Customer Experience Customer Feedback 59

Amplitude

OCTOBER 14, 2020

In order to meet this moment, teams need to build fast, and build with data. Most teams strive for this, but some run into problems when they try to force fit incumbent data storage and visualization systems to the real-time behavioral analytics this strategy demands. Luckily, you don’t have to wait.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

UserVoice

JULY 31, 2017

Mine the Data. If your company offers webinar-based training or does one-on-one conference calls (hopefully with screen sharing) to get your customers started with your products, you have a great opportunity to sit back and take notes on what you hear (and see) during these sessions. Mine the Data. Shut Up and Listen.

Customer Feedback 177

Customer Feedback Data Visualization User Testing Customer Experience 177

Userpilot

SEPTEMBER 25, 2023

And how can your SaaS business use them to facilitate product growth ? It’s a popular strategy in the enterprise software space. Users prefer the self-service model of PLG to the traditional sales-led approach. As they do so, use product usage analytics to track their performance and optimize processes.

Analytic Tools 105

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 105

Mixpanel

FEBRUARY 23, 2024

Segment is a data pipeline tool that collects first-party customer data and sends it to different destinations, so it requires users to go through more setup than the average SaaS tool. Many companies now have fewer engineering resources, making it harder to get engineer buy-in.

Onboarding KPIs 59

Onboarding KPIs Technical Review Customer Experience User Testing 59

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? In this ultimate guide for product growth, we’ll walk you through everything you need to know about product-led growth and how to implement it for your SaaS. The term was originally coined in the 2010s for self-serve SaaS businesses.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

DECEMBER 20, 2022

SaaS business models depend on repeat purchases to grow revenue and meet profit goals. So let’s find out how you can leverage data to streamline your product marketing decisions and secure a steady route to success. What are the stages of the SaaS marketing funnel? Marketing funnels in SaaS.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 98

Revulytics

JUNE 27, 2017

As we seek ways to get our users’ attention outside of traditional outreach channels like email, technology like push notifications is becoming more popular. You can automate and evolve campaigns without involving engineering, with the ability to trigger and change messaging based on a huge number of criteria.

Analytic Tools 70

Analytic Tools Feedback Software Data Visualization Messaging 70

Userpilot

FEBRUARY 18, 2021

Personalization in SaaS is such a minefield. But doing personalization in SaaS *right* is a rare skill that very few businesses seem to have mastered. Let’s have a look at a few examples of personalization gone wrong – and how to use personalization well for your SaaS. How to Personalize Right in SaaS?

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Analytic Tools Software Review Data Visualization Customer Experience 98