Userpilot
MAY 20, 2024
TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Higher scores indicate more positive customer feelings and benchmarks differing across sectors (in SaaS being 40). You’ll need a platform to do this. What is a good sentiment score?
The Product Coalition
MAY 19, 2022
You should understand what goods you need to load the arriving transport. A warehouse management system will help to organize the workflow effectively. What is a warehouse management system? The system also allows setting up an uninterrupted inventory. They must be securely stored until the arrival of the carrier.
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Product Management Unpacked
MARCH 26, 2020
According to a Brookings Institution report , “Automation and Artificial Intelligence: How machines are affecting people and places,” roughly 25 percent of U.S. Among the most vulnerable jobs are those with routine physical and cognitive tasks such as office administration, production, transportation and food preparation.
Intercom, Inc.
JANUARY 12, 2022
That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The fact of the matter is that data science, as a field, is still relatively new. Any insight from data analysis will only ever be as good as the data itself.
Mixpanel
AUGUST 10, 2021
In this interview, Tristan gives us his thoughts on the data stack of today and the hopefully improved capability and accessibility of tomorrow’s. Ask Tristan Handy what he thinks the future of the data stack will look like and what you’ll get in return is a history lesson. The data-analysis gaps of yesterday and today.
Userpilot
APRIL 11, 2023
According to available retention data, the media industry and professional service providers enjoy the highest average customer retention rate by industry (84%), while the travel and hospitality industries have the lowest (55%). SaaS companies generally enjoy a high retention rate, with an average CRR of about 90%.
eG Innovations
DECEMBER 16, 2021
Cloud computing service models come in three broad categories: Software as a Service (SaaS). Platform as a Service (PaaS). Infrastructure as a Service (IaaS). Each cloud service model provides a different level of control that translates to varying levels of responsibility on you. What is IaaS?
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