Userpilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. Some industries like SaaS will have an average NPS of 30. What Is Considered Good NPS Score, and What Is a Bad NPS Score? The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Weak Development Team 93

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. You may not understand someone else’s definition or report. Everyone who joins your company brings new tools with them.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

MARCH 31, 2022

You can use tooltips in a range of scenarios , including launching product tours, announcing key features that are newly released or updated, running interactive guides , triggering in-app contextual help to enable self-service, or upselling a new feature. A tooltip is one of many tools at your disposal. Upselling a new feature.

Analytic Tools 98

Analytic Tools Customer Experience User Testing Customer Feedback 98

Mixpanel

MAY 8, 2023

Growing a digital product and company is a multi-team sport. For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. This is why we launched Mixpanel Marketing Analytics.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. I compiled this guide back when I was training product managers on my team to be able to run user interviews. How should I change the UX of [feature]? Being good at user interviews is not equal to simply listening to your users.

User Testing 119

User Testing Customer Feedback Customer Experience Data Visualization 119

The Product Coalition

NOVEMBER 2, 2021

It’s common to find interview questions regarding product design/product sense , prioritization , and UX (the links are my takes on it). My take on it: while I love ex-developer PMs, and find that their teams often execute better, this is by no means a requirement. Can it meet the requirements?

Technical Review 132

Technical Review Analytic Tools Software Review User Testing 132

Intercom, Inc.

OCTOBER 10, 2019

He’s also had a direct hand in the authorship of five books, including Information Architecture for the World Wide Web and Search Analytics for Your Site. UX designer are creating worlds, and people live in those worlds. We do it by closing distances that our technologies have just opened. Short on time? Show up with an idea.

UX 168

UX Research Software Reporting Tools Analytic Tools 168

Userpilot

OCTOBER 29, 2020

A good Product Marketer will be both analytical and creative, with excellent communication skills. – speaking of adoption: As you can see, there’s more to the role then post-signup in-app marketing. Even though Natalia works as a part of the Marketing Team, she is very close to the Product Team.

Analytic Tools 99

Analytic Tools Feedback Software Onboarding KPIs Product Marketing 99

Userpilot

JANUARY 18, 2021

If you’re a SaaS company that wants to grow faster, you should definitely be thinking about Product Activation Rate Optimization: raising the percentage of users who stick around long enough to experience the value of your product. He’ll probably tell all his friends in SaaS project management to avoid this tool like the coronavirus.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

The Product Coalition

FEBRUARY 5, 2019

The mobile app industry is a fast-paced world, and the state of mobile in 2019 shows no signs of slowing down. If you’re going to keep up with the rapid changes and challenges, you need to know what’s going on in your app at all times. That’s what real-time analytics tools can provide. What is real-time analytics?

Data Visualization 60

Data Visualization Analytic Tools Customer Feedback Customer Experience 60

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Plot summary.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

JUNE 9, 2021

A Product Manager builds the product by identifying customer needs and creating specifications for developers. A Product Manager identifies how products fulfill a business’s wider objectives, expresses what would make that product successful, and forms a creative team to bring the product to life. TL;DR – Post Summary.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Research 52

UX Studio

JANUARY 26, 2023

Well, it is a fact that it would be hard to find a more misused UX research method than surveys. On the one hand, due to their low cost and time requirements, we often see that surveys are the go to research method for many product teams. Lastly, we will show you some inspiring use cases of UX surveys. Why are they so divisive?

Product Research 95

Product Research User Testing Research Software Data Visualization 95

Userpilot

NOVEMBER 21, 2023

If so, you should definitely watch the talk that Jason Knight , a product consultant and advisor, gave at this year’s Product Drive hosted by Userpilot. TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams. Is giving up any easier?

Technical Review 104

Technical Review User Testing Product Management Product Manager 104

Userpilot

APRIL 9, 2020

They are the so-called microsurveys – and more and more SaaS companies are using them to collect valuable data – often right in their products. So it’s safe to say that microsurveys are an integral part of the product development cycle. Firstly, they’re generally shown within your app. The NPS survey.

Feedback Software 98

Feedback Software Research Software Analytic Tools Data Visualization 98

Intercom, Inc.

APRIL 5, 2018

For Duolingo, the world’s most downloaded education app, growth is fundamentally about retention. Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. What follows is a lightly edited transcript of the interview.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Amplitude

MAY 25, 2017

Product Analytics is one of the most high leverage roles in a company that’s investing in software development. However, most companies simply don’t have enough data literacy on their team to interpret the data available to them. Strong abstract analytical skills. Is that a good definition? Why or why not?

Data Visualization 83

Data Visualization Analytic Tools Weak Development Team User Testing 83

Arpit Rai

OCTOBER 29, 2019

What’s the difference between product management in B2B/SaaS and B2C? UI/UX: I think there’s a lot more focus on getting the UI/UX perfect in B2C than B2B. It’s not like the UI/UX doesn’t matter at all in B2B but you can build a great product/business with an average UI/UX in B2B. Probably not. back in 2011–12.

Analytic Tools 52

Analytic Tools Research Software Feedback Software B2C 52

UX Studio

MAY 8, 2018

Good team competency management is key for high-quality work, so, we recently mapped the whole team. We at UX studio love learning. Each member of our team eagerly improves their own skill-set all the time. As a company, we aim to make sure everyone gets to develop themselves in the areas most important for them.

Data Visualization 86

Data Visualization Customer Experience User Testing Weak Development Team 86

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

UX Studio: Product Management

JANUARY 26, 2023

Well, it is a fact that it would be hard to find a more misused UX research method than surveys. On the one hand, due to their low cost and time requirements, we often see that surveys are the go to research method for many product teams. Lastly, we will show you some inspiring use cases of UX surveys. Why are they so divisive?

Product Research 52

Product Research User Testing Research Software Data Visualization 52

Userpilot

AUGUST 17, 2021

Wondering how you can boost your product growth with user analytics for SaaS? User analytics tools provide valuable insights into user behavior, i.e., what users do inside your product and why they do it. User analytics focuses on user behavior inside your product or your website. What is user analytics?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98

UX Studio

SEPTEMBER 29, 2017

Most A/B test tools signal when the result is already significant. If you run multiple A/B tests, you also need to define a control version – you can use a certain version that you compare with others, or for instance, the current version of the app/webpage/interface. Work with a large sample. Choose appropriate metrics.

User Testing 97

User Testing Product Research Testing Data Visualization 97

Userpilot

APRIL 22, 2024

This article shows you a step-by-step process and some of the best tools to use. The benefits of having a customer insights dashboard include improved understanding of customer behavior, significant time savings, and enhanced cross-team collaboration. Survey analytics performed with Userpilot. However, a single data source (e.g.,

Data Visualization 100

Data Visualization Dashboard Customer Feedback User Testing 100

Arpit Rai

OCTOBER 29, 2019

What’s the difference between product management in B2B/SaaS and B2C? UI/UX: I think there’s a lot more focus on getting the UI/UX perfect in B2C than B2B. It’s not like the UI/UX doesn’t matter at all in B2B but you can build a great product/business with an average UI/UX in B2B. Probably not. back in 2011–12.

Analytic Tools 40

Analytic Tools Research Software Feedback Software B2C 40

Reveal

JULY 28, 2022

Reveal Embedded Analytics. Embedded analytics is everywhere around us – in our cars, in our homes, in our security systems, in the digital advertising that we see while surfing the web, and even in the healthcare services we are being treated with.

Embedded Analytics 78

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 78

Userpilot

SEPTEMBER 23, 2021

Most SaaS companies know that new user onboarding is important, but hardly any of them really nail it. It’s near-impossible to code your own onboarding without a vast amount of time and money, so you need special onboarding software. Let’s begin with a definition to ensure that we’re on the same page. “Aha!

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience User Testing 98

Userpilot

DECEMBER 5, 2023

Our ultimate guide explores: What exactly product design involves How to design successful products , and Tools that can help you design them. It encompasses UI and UX design. A product design team includes specialists in UX design, graphic design, industrial design, research, prototyping, and data analysis.

User Testing 95

User Testing Data Visualization Product Research Feedback Software 95

Userpilot

JUNE 27, 2023

We know that choosing the best product adoption platform for your SaaS is difficult. So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. What is Whatfix best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MAY 8, 2023

Selecting the optimal product adoption platform for your SaaS can be a challenging task. Whether your primary objective is to improve your user onboarding or product analytics, gather user feedback, or NPS, you will obtain a detailed comparison of Appcues, Usetiful, and Userpilot to determine which one suits your requirements best.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 23, 2023

We know that choosing the best product adoption platform for your SaaS is difficult. So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros and cons – than what you’ll find on review sites. Let’s dig in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 27, 2023

We understand that choosing the right platform can be challenging, and traditional review sites may not provide sufficient information. That’s why we’ve created an in-depth comparison of these three tools, covering user onboarding , product analytics, user feedback, and NPS. What is HelpScout best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 27, 2023

Choosing the right product growth platform for your SaaS is a real challenge. Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. What is Whatfix best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 30, 2023

Confused between Whatfix, Product Fruits, and Userpilot for your SaaS? Selecting the ideal product growth platform for your SaaS can be quite challenging. Review sites often fall short, which is why we’re here to provide you with an in-depth comparison of these three tools. Try the best one!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JANUARY 26, 2021

Customer journey analytics is your greatest resource in making sense of your user data. One tool to achieve this is customer journey analytics software. The software delivers context and clarity to the complicated multichannel customer journey. What Is Customer Journey Analytics? Table of Contents.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Userpilot

MARCH 24, 2023

Which tool is superior for creating interactive user guides – WalkMe or Userlane? Alternatively, is there another onboarding software that can accomplish the task more smoothly? Choosing the appropriate software can be a difficult decision with so many options available. Let’s begin.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 27, 2023

Appcues or Spekit – which is the best tool for customer feedback for your SaaS? And is there a better in-app onboarding software that would better fit your needs? TL;DR Collecting customer feedback is an important task for any product team. Appcues and Spekit are popular digital adoption platforms.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52