Userpilot

NOVEMBER 23, 2023

Many companies lack differentiation strategies and drive product development by copying competitors. It should also give you tools to measure progress. Instead of using data and evidence, many teams rely solely on solutions and untested assumptions. As companies scale, they often cannot satisfy customer needs equally well.

Feedback Software 105

Feedback Software Analytic Tools Product Research User Testing 105

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Userpilot is a growth platform with advanced feedback and analytics functionality. A product team structure is how a business organizes the product team to best support software development. Easy to measure progress objectively using product analytics.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). Let’s dive straight into it!

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

Userpilot

NOVEMBER 21, 2023

Once the product is out, use product analytics to track your success metrics. Your feature launch marketing strategy should use a range of channels, like in-app announcements , emails , and social media posts. To evaluate your in-app messages, use flow analytics. Online analytics is a good start.

Product launches 104

Product launches User Testing Product Research Analytic Tools 104

Userpilot

NOVEMBER 3, 2022

Most knowledge bases contain information in different formats: knowledge base documents, how-to guides, explainer videos, glossaries, etc. Set goals for your knowledge base and determine the best content formats and knowledge base software to use. Userpilot has flexible knowledge base software for you. Get your hands on it.

Analytic Tools 98

Analytic Tools Feedback Software Customer Communications Data Visualization 98

Userpilot

JUNE 19, 2019

Customer onboarding is an integral part of any SaaS business, and so we thought we’d share some of the best customer onboarding tools to help you out. Perhaps the easiest way to differentiate between them is to think of a user timeline. I promise we’ll get to the awesome customer onboarding tools soon.

Analytic Tools 84

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 84

Userpilot

FEBRUARY 10, 2023

User personas , which target the person using your app, are designed to represent your users’ JTBDs, responsibilities, and goals. It portrays the needs, values , and behaviors that differentiate bad-fit customers from your ideal customer. So the marketing team can capture more qualified leads for the sales team.

Research Software 98

Research Software User Testing Analytic Tools Feedback Software 98

The Product Guy

JULY 17, 2017

Nowadays, we all consume applications and platforms (software) over the web. Software installation” is quickly becoming an old concept, especially for end users. This is the world of Software-as-a-Service (SaaS). This is the world of Software-as-a-Service (SaaS). Marketing).

Analytic Tools 100

Analytic Tools Research Software Feedback Software Onboarding KPIs 100

Department of Product

OCTOBER 5, 2023

Another doc app we came across that’s worth exploring this week is Reflect. Features include networked note taking, voice transcriptions and integrations with calendar tools like Google Calendar and Outlook. If we keep to this metaphor, we know the critical place to focus is that 20% differentiation.

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

The Product Coalition

MARCH 7, 2023

This document helped set clear expectations of what a user interview should entail and saved me from having to repeat myself as I onboarded new people into the process. I was once interviewing users to understand why they were using our sports betting app, and a college-aged user told me it was cool. question to keep digging.

User Testing 121

User Testing Customer Feedback Customer Experience Data Visualization 121

Userpilot

NOVEMBER 14, 2022

What tools do you have at your disposal? Perform a competitive analysis of the currently available solutions to the user problem. Carry out customer discovery to validate the problem and your solution. Miro is a versatile collaboration whiteboard software that you can use at various stages of product planning and development.

Product Research 98

Product Research User Testing Research Software Onboarding KPIs 98

Product Talk

SEPTEMBER 20, 2023

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

Data Visualization 248

Data Visualization Analytic Tools Research Software Product Research 248

Roman Pichler

JANUARY 8, 2019

A digital product is commonly redeveloped for two reasons: It has accumulated too much technical debt or its technologies are outdated, but the product is still needed—be it to generate revenue, support other revenue-generating products, or automate business processes and increase productivity.

Product Research 218

Product Research Customer Experience User Testing Analytic Tools 218

Usersnap

JUNE 27, 2023

Moreover, we’ll introduce you to the powerhouse tool, Usersnap, designed to streamline and elevate your beta testing process to new heights. Effective strategies for finding beta testers include leveraging networks, social media, and specialized platforms like BetaTesting. Let’s dive in and discover the path to success!

User Testing 52

User Testing Data Visualization Product Research Customer Feedback 52

Mixpanel

JULY 21, 2023

The most important thing we wanted to resonate in our new site was what differentiated us from our competition: our belief that analytics is for everybody. as our platform of choice, and we could not have felt better about this decision. The site was complex, slow on new cache hits, and every template depended on CMS queries.

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

The most important thing we wanted to resonate in our new site was what differentiated us from our competition: our belief that analytics is for everybody. as our platform of choice, and we could not have felt better about this decision. The site was complex, slow on new cache hits, and every template depended on CMS queries.

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

The most important thing we wanted to resonate in our new site was what differentiated us from our competition: our belief that analytics is for everybody. as our platform of choice, and we could not have felt better about this decision. The site was complex, slow on new cache hits, and every template depended on CMS queries.

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. It might seem like a time sink at first, but thoroughly researching solutions will save you time in the long run. Gainsight PX is a complete Product Experience Platform.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. Why should SaaS companies go for the value-based growth strategy?

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

FEBRUARY 22, 2024

Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy.

Feedback Software 102

Feedback Software Analytic Tools Customer Feedback Customer Experience 102

Mind the Product

FEBRUARY 19, 2019

Digital transformation is “the use of technology to radically improve performance or reach of enterprises”, according to an MIT and Capgemini white paper. Gartner says : “Digital business transformation is the process of exploiting digital technologies and supporting capabilities to create a robust new digital business model”.

White Paper 124

White Paper Analytic Tools Technical Review Data Visualization 124

Amplitude

JANUARY 23, 2020

We’ve seen that self-service analytics platforms like Amplitude have fundamentally changed how teams interact with product data, their immediate teammates, and their organizations. By the start of 2020, Amplitude users had logged more than 23 trillion actions in our platform. The Amplitude team can relate.

Data Visualization 58

Data Visualization Government Analytic Tools Feedback Software 58

Product Talk

FEBRUARY 8, 2023

When it comes to continuous discovery , there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” Today, we’re taking a slightly different approach.

Research Software 172

Research Software Feedback Software Analytic Tools Customer Communications 172

Amplitude

DECEMBER 10, 2019

It differentiates those of us who embrace data, validation and experimentation. All the capabilities you expect from a Product Designer are relevant: customer research, designing flows and interactions, visual design, understanding of technology. Learn how to use an analytics tool. Goal Setting. Customer Development.

Data Visualization 133

Data Visualization Analytic Tools Reporting Tools Research Software 133

Userpilot

NOVEMBER 10, 2021

Product teams are far more thoughtful and deliberate in the way they carry their work, with outcome-focused work at the forefront of solutions they execute on. Say goodbye to old school product requirement documents, and say hello to your new product problem template! But what does it mean to focus on outcomes ? Step 2: The Hypothesis.

Product Research 52

Product Research User Testing Feedback Software Research Software 52

Gainsight

JUNE 28, 2022

While many SaaS companies focus on acquiring new customers, profitability in a recurring revenue model is actually driven by customer retention and expansion. Differentiate vs competitors. This includes software documentation and user manuals, but those tactics are just the tip of the iceberg. What is product adoption?

Customer Experience 52

Customer Experience User Testing Onboarding KPIs Analytic Tools 52

Product Talk

DECEMBER 6, 2023

Opportunity solution trees help product teams chart the best path to their desired outcome. Opportunity solution trees help product teams chart the best path to their desired outcome. – Tweet This In this article, we’ll cover what an opportunity solution tree is, the benefits of using one, how to create one, and so much more.

Data Visualization 274

Data Visualization Product Research Analytic Tools Research Software 274

Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

Embedded Analytics 98

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 98

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Amplitude

JUNE 23, 2020

New in Analytics. Amplitude strives to deliver clear, actionable insights with every aspect of our platform. Historical Count is more accurate than just differentiating between new and returning users. Adobe Analytics Data Source. See here for our documentation on the integration. See here for full documentation.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

Userpilot

OCTOBER 6, 2022

How comprehensive is your SaaS company’s approach to customer communication? Let’s dive deeper into what everything customer communication management for SaaS entails, as well as our best practices for getting it right. Implementing self-service support solutions like resource centers. What is customer communication?

Customer Communications 97

Customer Communications Feedback Software Research Software Analytic Tools 97

B2B Product Management

JANUARY 18, 2024

It can be used as a competitive differentiation. Use analytics to go deeper where customers spend more time than needed. Do a before/after video and use it for marketing. Identify and fix those gaps. Lastly, go through the onboarding process yourself on behalf of the customer.

Customer Experience 40

Customer Experience Marketing Strategy Data Visualization 40

Userpilot

JUNE 27, 2023

Choosing the right product growth platform for your SaaS is a real challenge. Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. What is Whatfix best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 27, 2023

We understand that choosing the right platform can be challenging, and traditional review sites may not provide sufficient information. That’s why we’ve created an in-depth comparison of these three tools, covering user onboarding , product analytics, user feedback, and NPS. What is HelpScout best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

AUGUST 15, 2023

TL;DR A product launch plan is typically a document outlining the steps in bringing a new product to market, typically containing three key phases: pre-launch, the launch itself, and post-launch. This is all about ensuring you launch in several places at once rather than relying on one platform. Ready to get started?

Feedback Software 97

Feedback Software Research Software Analytic Tools Product launches 97

The Product Guy

OCTOBER 18, 2019

The strategy is the document that directs the mass of energy in the same direction significantly moving the needle versus a lot of activity moving in different directions not getting very far. The roadmap is a living document and should be shared The roadmap should be a living document that is revisited and updated on a regular basis.

Data Visualization 68

Data Visualization Strategy Product Management Product Manager 68