Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo? Book the demo!

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Conclusion.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JULY 19, 2021

The study showed that companies that get customer success right prioritize technologies that improved customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. What is a customer engagement platform (CEP)?

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Reveal

SEPTEMBER 2, 2022

Reveal Embedded Analytics. If you want to achieve your sales goals month after month, then guesswork and intuition aren’t your best friends – sales analytics is. If you want to achieve your sales goals month after month, then guesswork and intuition aren’t your best friends – sales analytics is.

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The Product Coalition

SEPTEMBER 14, 2020

Many teachers are still trying to find secure virtual classrooms and are searching for the best interactive video platform in virtual learning. Moreover, teachers are continually wanting to upgrade and enrol their students in improved virtual classroom software solutions. What is Virtual Classroom Software?

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Analytic Tools Reporting Tools Data Visualization Education 97

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

DECEMBER 31, 2022

Are you confused about how to measure and optimize product conversion to boost product growth for your SaaS? Product conversion rate has more importance than most SaaS businesses give it. A good product conversion rate for a SaaS company is typically between 2% and 5%. What is product conversion in SaaS?

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization User Testing 96

Userpilot

SEPTEMBER 22, 2021

Why do you track online engagement for your SaaS app? To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. In addition to that, we will analyze some of the best engagement platforms available. What are engagement tools?

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Analytic Tools Feedback Software Data Visualization Reporting Tools 91

Reveal

JULY 21, 2023

Reveal Embedded Analytics Embedded analytics platforms have gained popularity as businesses seek to leverage data for decision-making and gain a competitive edge. However, not all solutions are the same. In embedded analytics , dashboard linking refers to the ability to connect and navigate between multiple dashboards.

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Data Visualization Analytic Tools Dashboard Definition 93

Userpilot

MARCH 14, 2024

If you’re getting started with product analytics and want to better understand your users and how they reach conversion, then Amplitude Pathfinder is one of the most commonly recommended tools. Journeys is currently in beta testing and aims to replace Pathfinder soon. Let’s see what’s the difference.

Data Visualization 94

Data Visualization Analytic Tools Reporting Tools Customer Experience 94

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. If you haven’t had a chance to read the first one, here’s what we covered: Product tours are a central part of self-serve SaaS onboarding , which need to drive user activation.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Reveal

JULY 21, 2023

Reveal Embedded Analytics Embedded analytics platforms have gained popularity as businesses seek to leverage data for decision-making and gain a competitive edge. However, not all solutions are the same. In embedded analytics , dashboard linking refers to the ability to connect and navigate between multiple dashboards.

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Data Visualization Analytic Tools Dashboard Definition 89

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. You don't have to lift a finger and you get to access the latest updates whenever you log in.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

eG Innovations

DECEMBER 16, 2021

Cloud computing service models come in three broad categories: Software as a Service (SaaS). Platform as a Service (PaaS). In a SaaS solution, the service provider manages everything, and you can change some configurations once you sign-up. Examples for SaaS, PaaS and IaaS. Cloud service model.

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Analytic Tools Data Visualization Software Review Customer Experience 59

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

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Analytic Tools Feedback Software Reporting Tools Data Visualization 78

UX Studio

FEBRUARY 2, 2022

You can easily get lost and puzzled when you start looking at all the infinite UX research tools that have become available lately. That’s why I decided to compile the most common UX research tools for you and hopefully, you will be able to find the proper ones for your needs. Pros: UXtweak allows you to do as many tests as you like.

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Research Software Analytic Tools Feedback Software Data Visualization 59

Userpilot

APRIL 26, 2022

Want to accelerate your SaaS product but don’t know how to drive adoption? In the SaaS industry, the median activation rate is 17%, while the median user growth rate is 4%. Resource centers provide in-app self-service support so that users are empowered to self-diagnose and solve their own issues quickly. Time to value.

Analytic Tools 95

Analytic Tools Research Software Onboarding KPIs Data Visualization 95

Userpilot

NOVEMBER 11, 2022

Choosing the right user onboarding software is critical for SaaS companies these days. Which is the better tool for user onboarding , as well as other use cases? Both Chameleon and Whatfix are SaaS tools that are used for user onboarding, user analytics, and user feedback. GET A DEMO. 14 Day Trial.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Intercom, Inc.

DECEMBER 10, 2018

So in-app marketing is especially key to engaging and retaining the users you’ve worked so hard to acquire. This guide is for marketers interested in learning more about the tools of the trade and the various types of in-app marketing – and the ways to use them. What is in-app marketing, anyway?

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Feedback Software Analytic Tools User Testing Marketing 137

Usersnap

NOVEMBER 16, 2021

Working with Chrome offers access to an immense repository of Chrome extensions and tools which make our daily tasks less of a chore. With the built-in developer tools, there seems to be no further need for more tools. Usersnap is an award-winning bug tracking and feedback tool, featured by Inc., f19N Obtrusive Live Test.

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Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Userpilot

OCTOBER 18, 2021

How can you influence SaaS growth? To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. We cover these in detail in our guide, so read on if you want to take care of SaaS growth properly in 2021.

Analytic Tools 89

Analytic Tools Feedback Software Research Software Onboarding KPIs 89

Alchemer Mobile

JULY 16, 2019

Consider these scenarios for a moment: Scenario 1 : Supermarket giant, Tesco launches a mobile app for customers. This initiative results in 900,000 app downloads in less than a year, a 130 percent boost in online sales, and a 76 percent increase in app usage. Scenario 3: Using futuristic technology can pay handsomely.

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Analytic Tools Research Software Feedback Software Data Visualization 159

Userpilot

JUNE 17, 2021

If you’ve ever signed up for a complex SaaS product, there’s a good chance you’ve seen demo content without realizing it. The value of demo content is perhaps most apparent for early-stage SaaS products with few users, or for products where the value is directly correlated with the presence of other users, such as a social network.

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Analytic Tools Demo Customer Communications Data Visualization 98

Lenny Rachitsky

APRIL 2, 2024

An example Say you have 100,000 DAUs and a retention rate of 80%, and for every five users, one of them tells a friend each day to download your app (and they do it). Please forgive me, Data Platform and Data Science & Analytics teams! Launch on your biggest platforms first. Order matters! Port the wins.

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Analytic Tools Customer Experience Weak Development Team Data Visualization 117

Userpilot

AUGUST 21, 2021

The more features users interact with, the more value they get from the app. When you increase feature engagement for your SaaS, you automatically increase user engagement and feature adoption for the app in general. You can measure feature engagement by tracking feature usage using a tool like Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

UX Planet

DECEMBER 19, 2023

I’ve also witnessed the sunsetting of a few solutions and how those situations came about. In this case Design and myself in particular, had a role to play, firstly by being aware of the analytics and product usage which shed light on that particular platform footprint. I’ll share a few examples on this particular topic.

Feedback Software 81

Feedback Software Analytic Tools User Testing Research Software 81

Userpilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Userpilot

JULY 14, 2021

Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. There are no one-size-fits-all tools – don’t trust the reviews! Pendo offers very robust analytics, but it comes at a high price.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Mixpanel

OCTOBER 5, 2021

You can spend all the time in the world devising a thoughtful, nuanced analytics strategy for your product analytics, but if your event tracking isn’t set up behind the scenes just how you need it, some (or all) of your data might be rendered far less helpful than you’d like. As they say—garbage in, garbage out.

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UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. To find out why people had stopped using the app, we did what we always do.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

The Product Coalition

OCTOBER 30, 2019

Here’s the good news if you’re working on a mobile product: App installs are increasing worldwide. App Downloads Worldwide. 477 apps find their way into the app store every week. Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties.

Analytic Tools 83

Analytic Tools Data Visualization Feedback Software User Testing 83

Gainsight

NOVEMBER 10, 2021

Product-led growth is launching SaaS companies to success faster than ever. Enter product analytics, the secret to building your own product-led machine. Strap in for a full look at the role of product-led strategies along with how to use analytics to drive product-led success. . Ready to launch your product-led growth plan?

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Data Visualization Analytic Tools Embedded Analytics Feedback Software 52

Userzoom

MAY 12, 2020

In our brand new ebook, How COVID-19 is changing the digital healthcare landscape , UserZoom’s team of digital healthcare solutions experts provide a detailed look into how healthcare organizations are using UX research to rapidly adapt—and continue to hit business goals—during this crisis-driven economy. Download ebook.

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Healthcare Analytic Tools Research Software User Testing 95

Userpilot

FEBRUARY 4, 2021

Email automation can be a powerful tool for your SaaS to boost new user activation and drive growth at every stage of the user journey, if used correctly. What you will find in this article: SaaS user journey stages overview( just to make sure we’re on the same page). SaaS user journey stages overview. Activation.

Analytic Tools 98

Analytic Tools User Testing Customer Experience Events 98

The Product Coalition

AUGUST 6, 2020

As a Senior Solutions Consultant at Mixpanel , I speak with a lot of different organizations across sectors?—?and about their product and marketing analytics strategy. The trick is to recognize the needs of your organization and select the right tools for the job. and at various levels of maturity?—?about

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