The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? neither the product nor roadmap are ever static.

Analytic Tools 158

Analytic Tools Data Visualization Feedback Software Research Software 158

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. And you had to own all the servers. Nightmare, right?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Amplitude

FEBRUARY 11, 2021

Over the years we’ve adopted a number of different tools to help us build great relationships with our customers and deliver high-quality experiences. Now, we’re putting all our product management software on the table to give you an inside look at our tech stack within three categories: analytics, product development, and communication.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Research Software 98

Userpilot

MAY 20, 2024

Higher scores indicate more positive customer feelings and benchmarks differing across sectors (in SaaS being 40). Measuring customer sentiment helps understand customer needs, enhance customer experience, boost retention , reduce churn guide business strategy, and monitor brand health. You’ll need a platform to do this.

Data Visualization 89

Data Visualization Feedback Software Customer Feedback Customer Experience 89

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. I was interested in analytical problem-solving. How to use technology to create something. That was the business part.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

NOVEMBER 23, 2023

This article explores both hard and soft skills that product managers need in their everyday work, so if you’re curious to learn more, dive right in. TL;DR Hard skills, like technical knowledge, are job-specific and enable product managers to perform their core responsibilities. Product manager skills: market research.

Analytic Tools 87

Analytic Tools Research Software Data Visualization Product Research 87

ProductPlan

NOVEMBER 19, 2021

What is a Product Management System? As a product manager , you’ll want to answer a series of questions before you start work. And at least one dedicated software application to help you take your products from concept to launch. As we look for a solution to create, what should our initial research phase include?

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Research Software Analytic Tools Systems Review Development Team Review 52

Mixpanel

AUGUST 18, 2022

At most companies, software engineers are in a constant state of rushing to get features and bug fixes out the door. This means product analytics can be seen as a burdensome afterthought for a lot of engineers —one that just adds more grind to an already packed schedule. Prioritize analytics in your sprint plans.

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Data Visualization Analytic Tools Engineering Technical Review 104

Userpilot

DECEMBER 13, 2023

Business strategy – the company’s guiding principles, necessary for the long-term growth and sustainability of the organization. Value innovation – providing an innovative and disruptive solution to user problems at a lower cost to maximize the perceived value of the product.

Research Software 84

Research Software Analytic Tools Feedback Software User Testing 84

The Product Coalition

JANUARY 27, 2024

There’s a clear distinction between technical and business-oriented roles, as well as between those focused on B2C and B2B markets. Customers expect the product to be customised to their needs. My very scientific plot to show the sweet spot (orange area) for scaling & growth to be in relation to product strategy and customer size.

Feedback Software 128

Feedback Software Analytic Tools Onboarding KPIs B2B 128

Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs. Then consider how you can tell if they have been met.

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Feedback Software Data Visualization Analytic Tools Research Software 247

The Product Coalition

MARCH 6, 2019

If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. They also said they wished they had a clearer product roadmap strategy.

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Analytic Tools Feedback Software Research Software Data Visualization 60

Mironov Consulting

MARCH 26, 2022

Most of our tools and processes around product/feature prioritization are heads-down analytical: RICE, opportunity trees, Kano, weighted 16-column spreadsheets, WSJF, Eisenhower, whatever.  Our At least in the B2B software product world, I haven't found that to be true.

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

UX Planet

DECEMBER 19, 2023

The topic for this article came about recently, since one of the applications I worked on 13 years ago (technically speaking, I started working on it 13 years ago, and that particular engagement continued for 2 years), is still actively being used in a facility that I go to almost on a daily basis.

Feedback Software 83

Feedback Software Analytic Tools User Testing Research Software 83

Mixpanel

JULY 22, 2021

This article investigates the challenges larger organisations face when implementing product analytics, how to overcome them, and how to successfully develop a data-driven product development culture that focuses on providing excellent customer experiences. Why product analytics is hard in enterprise organisations.

Analytic Tools 95

Analytic Tools Data Visualization Enterprise Customer Feedback 95

The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. We are always looking for more product mentors from all around the world. About The Product Mentor. Jordan Bergtraum VP Product Management, ServiceChannel.

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Analytic Tools Research Software Product Strategy CTO Coach 90

Mixpanel

MARCH 30, 2023

Product analytics promises us something incredible: With more behavioral data about your users, you can make more informed product decisions. If you have a mature, well-established product, it’s even harder to mine through millions of end users and billions of data points. Why establish a product analytics practice?

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 105

Userpilot

NOVEMBER 23, 2023

If you integrate an existing model into your product, like most SaaS companies, it won’t be enough to outperform your competitors. Training your own model requires access to data and technical resources but could be a true differentiator in the market. When integrated well, AI can enhance the product experience for customers.

Data Visualization 96

Data Visualization Feedback Software Analytic Tools Reporting Tools 96

Userpilot

JUNE 25, 2021

The implications of the Product Adoption Curve for Product Management. The implications of the Product Adoption Curve for Product Marketing. How to improve product adoption for your SaaS at each stage of the Product Adoption Curve. The best Product Adoption tools. Conclusion.

Analytic Tools 59

Analytic Tools Feedback Software Research Software User Testing 59

Userpilot

JANUARY 31, 2022

All product managers share a base, common skillset, which includes problem-solving, strategic thinking, and empathy for others. The different specialization categories: core product manager, growth product manager, technical product manager, platform product manager, and innovation product manager.

Research Software 92

Research Software Analytic Tools Feedback Software Product Research 92

Userpilot

DECEMBER 8, 2022

Why is product failure such a common feature of the SaaS landscape? We’re also looking at what product managers do to increase the survival chances of their products. We talk about product failure when the product doesn’t meet its objectives or goals. The average product failure rate in SaaS.

Feedback Software 94

Feedback Software Research Software User Testing Analytic Tools 94

Userpilot

JULY 13, 2022

Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption. The SVPG delivers quality product management articles by well-known writers, including the founder Marty Cagan. Amplitude blog focuses on data analytics in product management.

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Blog Analytic Tools Research Software Feedback Software 93

Userpilot

JUNE 25, 2023

Sprint presents a practical and efficient approach to problem-solving and innovation , empowering SaaS teams to test and validate ideas quickly. The Lean Startup provides principles for continuous innovation and validated learning in the fast-paced and disruptive SaaS space. Product Rantz Product Management Books: Product Rantz.

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Books Analytic Tools Data Visualization Product Research 85

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. Imagine there are ten different types of users who will interact with your product, each with unique goals and ways of using the interface. The challenge?

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User Testing Research Software Feedback Software Analytic Tools 52

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

JANUARY 26, 2021

Customer journey analytics is your greatest resource in making sense of your user data. If all the data we collect to create better products and customer experiences were trees, each company could plant its own forest. One tool to achieve this is customer journey analytics software. Table of Contents.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

ProductPlan

JANUARY 7, 2022

Markets and technologies change. Better to learn now how influential product leaders do it so that you can make these moves proactively. Setting up digital communications tools to enable remote work. Leveraging digital analytics tools—Google Analytics, for example—to gain better insights into customer behavior and product usage.

Analytic Tools 84

Analytic Tools Research Software Data Visualization Product Research 84

The Product Guy

SEPTEMBER 27, 2016

Jordan Bergtraum VP Product Management, ServiceChannel. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Ladislav Bartos Product Manager, Gumtree.com.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

Jordan Bergtraum VP Product Management, ServiceChannel. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

ProductPlan

FEBRUARY 9, 2024

Sticking to inflexible annual planning cycles can introduce significant challenges in the era of rapid technological advancements. The static nature of traditional product planning cycles fails to consider quickly-improving technologies and unforeseen changes in the market. Firstly, you want to review your product vision.

Data Visualization 99

Data Visualization Customer Feedback Feedback Software Analytic Tools 99

Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs. Then consider how you can tell if they have been met.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Userpilot

JANUARY 9, 2023

We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. Product personas are fictional characters that represent real users. Customer and market research that goes into building product personas also drives feature development.

Feedback Software 88

Feedback Software Research Software Analytic Tools User Testing 88

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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ChatGPT Data Visualization Onboarding KPIs Research Software 88

Userpilot

JUNE 30, 2022

Because retaining poor customer fit is expensive and can lead to a product death cycle, degrade your value proposition, and prevent customer success. There are six types of customer fit according to Lincoln Murphy, which include: technical fit, functional fit, resource fit, competence fit, experience fit, and cultural fit.

User Testing 86

User Testing Feedback Software Analytic Tools Customer Experience 86

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention. Analytics for user onboarding.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Mind the Product

SEPTEMBER 25, 2017

Five years ago, including embedded analytics in an application was a powerful way for product teams to differentiate their applications, reduce customer churn, and charge more for their products. This growth demonstrates that both users and product teams are realising value from embedded analytics. But what works?

Embedded Analytics 88

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 88

The Product Guy

JANUARY 5, 2017

Jordan Bergtraum VP Product Management, ServiceChannel. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108