The Product Coalition

SEPTEMBER 29, 2022

Some examples are: Dashboards are cluttered Or the insights are too superficial No option to drill down into data Insights aren’t adjusted to the user’s role For deep analysis, data export to Excel is the only (time-consuming) option 3. With view-only, static dashboards, customers have no control over the insights they can extract.

Analytic Tools 104

Analytic Tools Data Visualization Research Software User Testing 104

Product Talk

FEBRUARY 14, 2024

We were so inspired by Tali’s enthusiasm that we just had to share her story here on the Product Talk blog. Tali was so excited to share her experience with opportunity solution trees, she led a workshop at UXDX in Dublin. If you are not reading this article in your feed reader, then the site is guilty of copyright infringement.

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Analytic Tools Research Software Product Research Data Visualization 219

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. This lets product managers and marketers track how users progress through each stage.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

JULY 13, 2022

In this article, we will go over 5 of the best FullStory alternatives on the market, explain what each one does best and how they compare to help you narrow down your choices. They combine quantitative and qualitative data to help businesses understand the big picture of their user experience. Product Analytics.

Data Visualization 108

Data Visualization Analytic Tools Feedback Software Reporting Tools 108

Userpilot

DECEMBER 22, 2023

Microcopy localization is an opportunity to make the user experience more inclusive. UX microcopy is the small yet significant pieces of written content in the user interface that help users navigate the application or website. Well, it isn’t going to improve the user experience, that’s for sure.

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

Userpilot

MAY 17, 2023

And most importantly, how do you create product experiences that delight your users? These are the key questions that we discuss in the article. We also look at a few examples of companies delivering outstanding product experiences. User experience (UX) is based on specific user interactions inside the product.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. This article will equip you with all the necessary knowledge about: types of data can be tracked. tools to use to capture user clicks. User journey and funnel analytics tools.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

SEPTEMBER 28, 2022

In the article, we explore what anticipatory design is, discuss its benefits, identify its elements and look at a few good examples in B2B and B2C products. The algorithms ‘learn’ about user behavior patterns and all the adjustments to the user experience happen automatically. What is anticipatory design?

Data Visualization 98

Data Visualization Feedback Software Customer Experience Customer Feedback 98

Userpilot

AUGUST 16, 2023

Use Pendo to provide user insights, guidance, and in-app messaging to improve user experience and drive product adoption. Appcues is a user onboarding platform allowing you to design and implement personalized user experiences without writing code. Create user segments in Userpilot. A Pendo dashboard.

User Testing 98

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Userpilot

FEBRUARY 20, 2023

In our article, we aim to help you make the decision. TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Pendo Dashboard. Pendo vs Amplitude?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 21, 2023

In this article, we look at each product's key features, use cases, strengths, and limitations. Both Pendo and Heap support funnel analysis which allows product managers to identify friction points and optimize the product to help users experience value in less time. Dashboard in Heap. Pendo Dashboard.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard.

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

JUNE 26, 2023

Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. TL;DR Product metrics are measurable indicators of product management efforts and how users interact with your product. What are product metrics? ” moment. The “Aha!”

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

Userpilot

JUNE 22, 2023

In this article, we’ll delve into how to identify churn and 12 practical tactics to reduce churn rate while increasing interaction. Upcoming new features & event analytics dashboard in Userpilot. Use interactive walkthroughs to guide users in-app Interactive elements such as tooltips , pop-up messages, etc.,

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Customer Experience 98

Userpilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. Personalize user experience based on user behavior.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

OCTOBER 21, 2022

This article shows you eight examples and lessons to learn from each. Toward the end of the article, we highlighted the types of CRM systems and different CRM tools that might be helpful to you. The software allows you to work with multiple social media platforms from one dashboard. Engagement analytics on Userpilot’s dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Alchemer Mobile

APRIL 11, 2018

Editor’s note: As a follow up to the article from Ashley Sefferman that was written for the 280 Group blog last month, this month we’ve invited Roger Snyder from 280 Group to discuss how to turn the data these metrics provide into real insights to better manage your product strategy. No less important are your business goals.

Data Visualization 140

Data Visualization Research Software Customer Experience User Testing 140

Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. This article shows you a step-by-step process and some of the best tools to use. Customer sentiment dashboards help you generate the following: Sentiment trends over time.

Data Visualization 100

Data Visualization Dashboard Customer Feedback User Testing 100

Userpilot

DECEMBER 31, 2022

How does tracking your digital experience analytics help you retain users, remain competitive, and grow your business ? In this article, we cover: What digital experience analytics is and why tracking these data points is important? Who benefits from measuring your digital experience? Mixpanel’s dashboard demo.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. Create exit surveys in Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Events 98

Userpilot

APRIL 7, 2023

In this article, we’ll go through 9 types of survey questions and their examples that can help you get insightful feedback about your products and user experiences. These questions allow users to describe something in their own words without any limitations from the survey. Let’s start!

Customer Feedback 96

Customer Feedback Data Visualization Feedback Software User Testing 96

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? This is the main question we tackle in this article. Segment analysis focuses on common qualities shared by similar users. It’s essential for creating personalized user experiences.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

SEPTEMBER 24, 2020

In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. Net Promoter Score is one of the best known and most widely-used ways of measuring customer experience in the world. Dashboards and Analysis. Source: userpilot.com. Userpilot ).

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Analytic Tools Feedback Software Data Visualization Software Review 98

Userpilot

MARCH 16, 2023

This article serves as a UserGuiding pricing guide and discusses better alternatives that might be worth investing in. UserGuiding’s dashboard. Userpilot Userpilot’s dashboard. Userpilot is an all-in-one user onboarding and product adoption platform. Appcues Appcues’ dashboard. How much does UserGuiding cost?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MARCH 17, 2023

In this article, we’ll learn more about customer needs, conducting customer needs analysis, and how to gain insights from it with a tool. Grouping customer feedback by positive and negative responses through user sentiment analysis can show you what works. Userpilot NPS dashboard. Userpilot NPS dashboard.

Data Visualization 98

Data Visualization Customer Feedback User Friction User Testing 98

eG Innovations

NOVEMBER 30, 2022

We recently published an article on the three Azure SQL deployment options and how to choose between: Azure SQL Database. Although focused on Azure SQL Database, the interfaces and the advice in this article also applies to monitoring Azure SQL Managed Instance. 5) Leverage Dashboards. Azure SQL Managed Instance.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Artificial Inteligence 52

Userpilot

AUGUST 5, 2023

Unlocking the potential of these indifferent users can be a game-changer for your business. Turning the NPS passives into promoters can improve user sentiment , retention rate, and customer loyalty. First, you need to map the important touchpoints throughout the funnel to understand the user experience at each stage.

Data Visualization 98

Data Visualization Feedback Software Product Research Analytic Tools 98

eG Innovations

MARCH 24, 2022

How to ensure Citrix users are using an up-to-date version of Citrix Workspace App / Receiver. This is another customer blog highlighting common customer scenarios that we typically see while working with large enterprise customers. As of Citrix Workspace App version x.y.z,

Data Visualization 52

Data Visualization Reporting Tools Customer Experience User Testing 52

Userpilot

MAY 3, 2023

In this article, we take a close look at Intercom surveys and examine: What they are. It enables you to create custom NPS surveys , analyze them, and program follow-up actions based on users’ responses. You should not use them as often as they disrupt the user experience. Userpilot ‘s NPS Dashboard.

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Data Visualization Product Research Software Review Feedback Software 97

Userpilot

MARCH 31, 2023

To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard. NPS analytics dashboard. It allows you to track every user interaction with your product. Churn survey.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

MAY 10, 2023

This article examines what artificial intelligence in marketing looks like today. Amazon grants its AWS customers access to its recommendation engine to help them personalize their user experience. From communication to automation, the latest updates in AI are genuinely bridging the gap between science fiction and reality.

Data Visualization 90

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 90

Userpilot

SEPTEMBER 29, 2022

These are some of the questions we’re answering in the article! With Userpilot you can track feature engagement but also create custom events that could be any of the user interactions of your choice. Features and Events Dashboard in Userpilot. Focus on adding functionality that improves the user experience.

User Testing 105

User Testing Product Research Feedback Software Analytic Tools 105

eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. The article, Synthetic Monitoring of Microsoft Azure DaaS (Desktop as a Service) may be of interest.

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

Userpilot

MAY 31, 2022

This article shows you how to overcome feature blindness and, as a result, increase the LTV of your customers. Feature blindness occurs when users are too focused on the features they use the most that they neglect other features. Take inspiration from how Miro uses their “What’s new” modal to direct users to the changelog.

Feedback Software 98

Feedback Software User Testing Product Research Customer Experience 98

Userpilot

NOVEMBER 30, 2022

And building a personalized customer experience is a fantastic way of doing that. In this article, we’ll break down the process. Userpilot can help you gather data, create clear user segments based on what that data tells you, and launch targeted in-app experiences aimed at helping those segments. Let’s go!

Data Visualization 98

Data Visualization Customer Experience Feedback Software Analytic Tools 98

Userpilot

OCTOBER 27, 2021

But rest assured, the two are not interchangeable, and in this article we’ll clearly lay out what the differences are and how to choose the best DAP for your company’s user onboarding needs. Create basic user segments with branching walkthrough experiences. Communicate with users via in-app messages and notifications.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

NOVEMBER 17, 2021

This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. There’s a lot to consider, and getting the right (or wrong) digital adoption platform can have a massive impact on your product adoption rates and user engagement.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98