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Consulting Tip 5: How to Think About Business Models to Avoid Commodity Work & Commodity Fees

Johanna Rothman

For example, if you only offer certification classes, what differentiates you from all the other people who do the same thing? There are several reasons for that: Many of the certification bodies set up the certification as a Ponzi scheme. The more people have the certification, the fewer people need training.

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15 Customer Intimacy Best Practices and Tips For B2B Companies

Userpilot

In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Pro tip: try offering personalized client onboarding to reduce churn. Even simple stuff like adding certification badges to your customer’s profile can vastly improve user experience.

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Product Manager CV Template – How to Create The Perfect PM resume? [+ tips from experts]

Userpilot

This article will help you develop and finetune your product manager resume, present your skills in the most favorable light, win the attention of the hiring managers, get interviews, and ultimately land your dream job. Product management certificates are not likely to give you an advantage and may highlight a lack of experience.

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The Best Design Resources, Bootcamp, and Courses to Learn Design in the New Year

UX Planet

It’s a free resource that involves deep dives into design thinking, design practice, and career tips for designers. Users can go and upvote articles and resources they find most helpful — it’s a good curated location for design news and comments about different design topics. What stage of learning are you at?

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15 Tips For Acquiring and Keeping Repeat Customers in SaaS

Userpilot

In this article, we’ll cover: The benefits of having repeat customers in your business. 15 tips for acquiring and retaining customers. 15 tips for acquiring and keeping repeat customers in SaaS. 15 tips for acquiring and keeping repeat customers. How to calculate your repeat customer rate. Let’s get started.

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The Ultimate Conversation Design Course Guide

UX Planet

While this information can help you decide if you would want to take a certain course— and Polina also delved into this subject with “ Selecting the right conversation design course ”— this post does not explicitly answer the question of, “ Are employers expecting to see a CxD certification on my job application? ” Okay, let’s get started.

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User Onboarding Academy: Best Resources To Learn How to Onboard New Users Effectively

Userpilot

In this article, we’ll be discussing what user onboarding is, why it's important for SaaS businesses and the best resources for learning how to onboard users. An in-app resource center should contain support articles, FAQs, and other training materials so customers don't have to wait on customer support reps for answers.