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How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. Explore other articles in the series. Your data is our most critical asset.

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Managing high availability at Intercom

Intercom, Inc.

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. Explore other articles in the series. Here’s how we do it.

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Continuous Improvement: How It’s Important for Software Developers

The Product Coalition

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Read the article to know what it is? Whether your company is a startup or a multinational enterprise, understanding the importance of continuous improvement is essential. processes, tools, products, and services.

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Configuration and Change Tracking Must be a Key Part of Your Observability Strategy

eG Innovations

Change tracking and controlled change ensure that there is a record of the state of a system and if issues arise the cause can be linked to effects. “APM tools and agents are already deployed across the most critical applications inside large enterprises. The resource increase is not due to a change in traffic.

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The Product Agent: Managing Ideas on a Product Team

The Product Coalition

From Startup to Enterprise A job at a startup means a lot of responsibility. In fact there was tension between designers and developers due to cultural and language differences (most developers were Indian and Asian, the other three designers were white Americans, and I am British West-Indian). What about the other designers?

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Using Jira Service Management to improve HR

Atlassian

Related Article. Atlassian named a Leader in Enterprise Service Management. The benefit of Jira Service Management is that it’s not pretending to be a Human Resource Information System (HRIS). Related Article. These factors influenced the team to unlock further business value with Lever, an applicant tracking system. “I

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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

And as nice as verbal assurances and a handshake are, as you grow and try to sign with more established, enterprise-level companies, you’ll find yourself more and more having to provide proofs of compliance before closing the deal: The shift to the cloud, more and more data breaches – it really put a magnifying glass on third-party risk.