Gainsight

AUGUST 23, 2021

Explains how it can be difficult to set feature priorities for product roadmaps. In this article, we explain how to use data-driven decisions to prioritize features and products. Describes why it’s important to creating an effective product roadmap. How to Prioritize Features on Your Product Roadmap.

Data Visualization 52

Data Visualization Product Research Customer Experience Analytic Tools 52

Userpilot

OCTOBER 16, 2022

In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Collect active and passive feedback , act on it, and close the feedback loop. Build a public roadmap where customers can submit feedback and feel involved.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

JULY 5, 2022

In the article, we’re answering these as well as many more questions, so dive in! In-app surveys , usability and prototype testing , or user interviews and focus groups can help you understand your customers’ requirements. It gives your users information on what you have in the pipeline. Close the feedback loop.

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

Userpilot

JUNE 14, 2023

You want to ask the right questions in the right way to extract meaningful user sentiment insights. A product feedback survey template can help you here by streamlining the feedback collection process with the most relevant questions. A CES survey is a great way to measure the user experience and identify potential pain points.

Product Research 98

Product Research Feedback Software User Testing Customer Feedback 98

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Collecting and analyzing feedback helps product managers evaluate their products and find ways to improve them.

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Gainsight

APRIL 5, 2022

In this article, we examine the biggest issues multi-product companies face and nail down how to use analytics to promote product growth across the organization. For product leaders and managers who receive feedback from all directions, it can be especially hard to pin down a direction for product roadmaps in these multipronged companies.

Analytic Tools 52

Analytic Tools Embedded Analytics Feedback Software Product Research 52

Userpilot

SEPTEMBER 8, 2023

This article discusses 13 common mistakes you should avoid when doing growth experiments. In cases where your user base is limited , conducting multivariate tests with statistical significance may be challenging. Instead, use surveys to gather user opinions and understand if a specific change has improved their experience.

Product Research 104

Product Research User Testing Analytic Tools Data Visualization 104

Gainsight

SEPTEMBER 1, 2021

In this article, we dig into the emerging role of product growth and show you how to use product growth to lead your company past its goals. Product growth is a SaaS strategy where you use your product to attract more users, drive higher engagement, and retain more customers. Construct rock-solid customer feedback loops.

Analytic Tools 52

Analytic Tools Feedback Software Product Research User Testing 52

Gainsight

AUGUST 22, 2021

Go to the source: your users. Start by building feedback loops into your product, examining user surveys and sentiment analysis, and spotting the friction points in your product. With this feedback lighting the way, you’ll see a clear route to better user experiences and a more valuable product.

Feedback Software 52

Feedback Software Research Software Product Research User Testing 52

Userpilot

JUNE 10, 2022

The fact that this type of customer feedback can come from multiple customers through multiple channels at the same time, puts a lot of pressure on the task. In this article, we’ll cover several methods for collecting and managing feature requests to meet customer expectations. Public product roadmap.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

JUNE 22, 2023

Customer retention brings you more customers who tend to spend more, refer others, and provide valuable feedback that drives product improvement. In this article, we’ll delve into how to identify churn and 12 practical tactics to reduce churn rate while increasing interaction. User experience survey setup in Userpilot.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Customer Experience 98

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. But what strategies work?

Analytic Tools 99

Analytic Tools Feedback Software Research Software Customer Experience 99

Userpilot

JULY 8, 2022

Ever wondered what your users think about your product’s features, UI design, and quality? Product experience insights help you understand how customers feel about your product, and how they react and interact with it. Product designers work with product management teams to develop the user experience of a product.

Data Visualization 98

Data Visualization Customer Feedback Customer Experience Feedback Software 98

Userpilot

JULY 29, 2021

A customer engagement solution helps you to build personalized interactions with users across each touchpoint in the customer journey based on the user’s needs, jobs to be done, and in-app behavior. Drive engagement and automate your in-product user interactions across each stage of the user journey with Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Userpilot

JANUARY 26, 2023

One of the most powerful types of user sentiment is real-time customer feedback. In this article, we’ll dive into what real-time feedback really means and teach you step-by-step to set up a feedback system. Follow up after the survey and inform customers of any changes to close the feedback loop.

Feedback Software 98

Feedback Software Customer Feedback Customer Experience User Testing 98

Userpilot

SEPTEMBER 16, 2022

This article will not only show you examples but also reveal strategies for being fully customer oriented. Collect continuous customer feedback with multiple types of surveys. Have a public roadmap that welcomes user inputs and makes users feel involved. Don’t just collect feedback.

User Testing 98

User Testing Customer Feedback Customer Experience Feedback Software 98

Userpilot

JULY 17, 2023

This is the main question we discuss in this article, so if you’re after the answer, you’re in the right place! Their key focus is defining the product vision , developing strategy, and building the product roadmap to align with the business strategy and user needs. User segmentation in Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Userpilot

JANUARY 14, 2022

Other engagement metrics like retention rate , churn rate , NPS score , feature usage , and activation rate are required to understand your users better. Personalized onboarding for each customer segment creates meaningful user experiences and helps users reach their goals. Use NPS surveys to collect user feedback.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

SEPTEMBER 11, 2023

Whether you’re launching a new product or releasing a new feature/version of your product, this article will guide you through the different launch phases and help you create an effective product launch strategy. This way, your entire product roadmap will be driven by actual user needs rather than a simple gut feeling.

Product launches 105

Product launches Product Research Data Visualization Research Software 105

ProductPlan

JANUARY 9, 2019

New goals, new roadmaps, new initiatives. Let your roadmap do the explaining. Product roadmaps serve a handful of needs, from communicating goals to visualizing strategic themes. To elaborate on her quote, Hoadley advocates for roadmaps organized by strategic themes. External distractions are rarely urgent. .”

Product Research 70

Product Research Weak Development Team User Testing Customer Feedback 70

Userpilot

MARCH 23, 2023

By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them. Create a contextual onboarding flow that helps users achieve value fast Your main goal during onboarding is to help your users experience product value and reach activation.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Userpilot

FEBRUARY 26, 2023

To answer all your questions, we have written this article. Whereas customer success playbooks strictly focus on improving the user experience and driving customer success, renewal playbooks aim to drive retention and manage renewals. Prodcamp public roadmap. to address potential issues users may face with your product.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Feedback 98

Userpilot

AUGUST 21, 2021

When you increase feature engagement for your SaaS, you automatically increase user engagement and feature adoption for the app in general. In this article, we shall discuss what feature engagement is for SaaS companies, how to measure it, and the best strategies that help you to improve feature engagement for your SaaS.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Userpilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! After the ticket is sent to Harvestr, it's automatically updated in Zendesk if there are changes to their status in the product roadmap.

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

JULY 24, 2023

In this article, we take a deep dive into the technicalities of a product launch. Create your go-to-market strategy A go-to-market strategy is a comprehensive roadmap for bringing your product to prospective customers. This roadmap should generate demand for your product and mitigate any product launch risks. on social media.

Product launches 98

Product launches User Testing Product Research ChatGPT 98

Userpilot

FEBRUARY 25, 2022

If you get the user onboarding process right, it can be a fantastic opportunity to enhance customer satisfaction – so using an onboarding survey for your SaaS is the way to go. In this article, we’re going to explore 8 ways you can deploy them as part of your onboarding process to drive customer success. Ready to get started?

Feedback Software 98

Feedback Software Product Research User Testing Customer Feedback 98

Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. Create effective customer feedback loops Feedback loops are the key to understanding user expectations and challenges. And find ways to optimize the user experience.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Gainsight

OCTOBER 5, 2020

From a product development standpoint, customer feedback is vital. Yes, your product roadmap is designed with the company’s future vision in mind, but how do we know which problems we most want to solve unless we truly understand what those problems actually are? . This is where a community and the new way of product feedback comes in.

Product Research 52

Product Research Feedback Loop Feedback Software Customer Feedback 52

DISQO

JULY 18, 2019

This articles covers the education, experience, and skills, that it takes to rise to a product leadership role. . Anecdotally, we were skeptical that specific experience was required, as numerous product leaders I’ve interviewed on This is Product Management landed in their roles from hardly related fields.

Leadership 40

Leadership Product Research Data Visualization Customer Experience 40

DISQO

JULY 18, 2019

This articles covers the education, experience, and skills, that it takes to rise to a product leadership role. . Anecdotally, we were skeptical that specific experience was required, as numerous product leaders I’ve interviewed on This is Product Management landed in their roles from hardly related fields.

Leadership 40

Leadership Product Research Data Visualization Customer Experience 40

Userpilot

SEPTEMBER 16, 2021

In this article you’ll learn about: Ways to measure SaaS products. How to measure the key product metrics at each stage of the user journey. PMs need to evaluate ideas and identify the ones that offer the most value to the users. Measuring the right product metrics allows them to act on this feedback and improve the product.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 98

Userpilot

SEPTEMBER 15, 2021

In this article you’ll learn about: Ways to measure SaaS products. How to measure the key product metrics at each stage of the user journey. PMs need to evaluate ideas and identify the ones that offer the most value to the users. Measuring the right product metrics allows them to act on this feedback and improve the product.

Onboarding KPIs 52

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 52

Userpilot

APRIL 22, 2024

This article examines the most important qualities of a product-led company, as well as examples of product-led companies that have cracked the code. Buffer informs the product development process with a public roadmap. Zapier maintains a tight feedback loop to build trust with users.

Feedback Software 104

Feedback Software Product Research Customer Experience Strategy 104

Gainsight

MAY 12, 2022

Unfortunately, as a product leader or manager, you probably feel like all of the extra feedback you’re receiving from stakeholders, fellow employees, and users is blocking the path to a better user experience. Product analytics allow you to pull user data out of your product and examine that data in visual reports.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience Embedded Analytics 105

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. It encompasses labels, buttons, error messages, and any text users encounter within your product.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Gainsight

OCTOBER 5, 2023

Beta Group: Who can I tap to give me feedback on my Community before launch day? Now that you’re armed with the roadmap for your Community launch strategy, let’s get to building! Feedback Loops One of the many benefits of a Customer Community is the goldmine of user feedback that you can harness for your product roadmap.

Feedback Software 52

Feedback Software Product Research Customer Experience Customer Feedback 52