Product Innovation Educators

FEBRUARY 7, 2022

Trademarks protect branding. [7:13] Trade secrets are appropriate for products that cannot be reverse-engineered, like Coca-Cola’s secret formula or data used within an artificial intelligence system. Look for product differentiation that you can keep exclusive. Trademarks protect branding. [7:13]

Artificial Inteligence 93

Artificial Inteligence Product Management Product Manager Differentiation 93

Mironov Consulting

NOVEMBER 15, 2023

that can be labeled AI or machine learning or LLM-ish or generative.    Since LLMs are built statistically and will always deliver some wrong answers, are we factoring in the human effort to watch for hallucinations and review every recommendation?     99.95%?”   In how many steps? 

Data Visualization 76

Data Visualization Artificial Inteligence Technical Review User Testing 76

Intercom, Inc.

DECEMBER 31, 2019

And that changes a lot: how we think about marketing, how we think about what our product is and how we think about what customer success actually is…This shift moves us from brand promiscuity to brand loyalty.”. The decade ahead.

Artificial Inteligence 259

Artificial Inteligence Entertainment Messaging Customer Experience 259

NextBigWhat

DECEMBER 28, 2020

Note that the core product management skills, i.e.empathy, customer centricity continues to be the important elements of the PM role, but in order to avoid yada yada gyaawn, let’s focus on the actionable new skills which will truly differentiate the great product managers from average ones, given the tailwinds. A lot of it.

Research Software 137

Research Software Feedback Software User Testing Product Management 137

The Product Coalition

JULY 20, 2018

Product management is seen by some as providing a service via a digital platform to a consumer, however there are many brands going above and beyond this basic principal and disrupting their industries completely. With around 30 million users currently signed up to Bumble, the brands growth has been rapid.

Artificial Inteligence 62

Artificial Inteligence User Testing Data Visualization Customer Experience 62

Roman Pichler

OCTOBER 2, 2018

Whenever you create a brand-new product or make bigger changes to an existing one, you will benefit from creating and validating a new product strategy. Are there any new technology, regulatory, or social developments, for example, machine learning, GDPR, and gig economy? Timeboxed Strategizing. Look for new market trends.

Product Strategy 242

Product Strategy Product Research Strategy Technical Review 242

Userpilot

NOVEMBER 30, 2023

Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies. The easiest way is to use a monitoring tool like Brand24 that allows you to track and analyze mentions of your (and other brands) products, and keywords across the web. Such insights are invaluable.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

Modus Create

MARCH 18, 2020

We wished it were possible to say: “According to my brand new crystal ball, we should start developing The-Perfect-Product in Q1 and launch in Q4. excessive disappointment, you read about the overpromise of GAI (General Artificial Intelligence). Like Machine Learning, NLP, Voice Assistants, RPA, and Computer Vision.

Artificial Inteligence 75

Artificial Inteligence Analytic Tools Reporting Tools Research Software 75

Intercom, Inc.

JUNE 19, 2018

They use service as a differentiator and focus as much on the post purchase experience as the purchase decision to increase customer loyalty and retention – just like luxury hotels and car manufacturers have done for decades. 54% of consumers will try a new brand for a better service experience. Putting customer experience first.

Reporting Tools 216

Reporting Tools Research Software User Testing Customer Experience 216

Roman Pichler

JANUARY 8, 2019

Wouldn’t it be great to make the product better, improve the user experience and add brand-new features? For revenue-generating products, you should also investigate if the product is still effectively differentiated: Do users have a compelling reason to choose it over competitors’ offerings? Take Microsoft Office as an example.

Product Research 216

Product Research Customer Experience User Testing Analytic Tools 216

Mind the Product

SEPTEMBER 27, 2018

I was about to meet our biggest customer, an established enterprise owning some of the world’s most valuable brands. As our product helped companies, well, build their brand, it was a big deal. Taking the challenge back to the team, we decided to use artificial intelligence (AI) to tackle the problem.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Government 87

UX Studio

MAY 30, 2023

As a brand or company, design plays a fundamental role in building trust. Additionally, society is paying more attention to a brand’s reputation. Given all that, reliable brands are more likely to differentiate themselves and earn customer loyalty. Trust is, therefore, relational and involves communication.

UX 97

UX Reporting Tools Research Software Data Visualization 97

Reveal

OCTOBER 14, 2021

They deliver real-time reporting, interactive data visualizations, and advanced analytics capabilities including machine learning and AI directly into an enterprise business application. On top of that, AI and machine learning play an imperative part in modern stack solutions.

Analytic Tools 59

Analytic Tools Data Visualization Research Software Reporting Tools 59

Mind the Product

DECEMBER 18, 2019

Does a product manager need to know about online marketing, brand building, understand a P&L statement, or machine learning algorithms? Is UX about being customer-centric, or should they be able to build a high fidelity prototype or run JTBD interviews? Expert Analysis and Benchmarking.

Weak Development Team 107

Weak Development Team Feedback Software Research Software Development 107

Mixpanel

JUNE 8, 2021

Voted by Apple as the number one podcast app, Entale is changing the game by incorporating artificial intelligence into its platform to take listeners on a voyage of discovery. As co-founders of Entale , Claire Roberts and Hannah Blake are at the forefront of exciting changes in podcast user engagement.

User Testing 52

User Testing Analytic Tools Customer Experience Reporting Tools 52

Roman Pichler

MAY 13, 2024

New technologies alone introduce change and uncertainty—think of the Internet of Things, Blockchain, machine learning, and generative AI, for example. Is your product still sufficiently differentiated and does it still stand out from competing offerings? For digital products, this is hardly ever the case in my experience.

Customer Experience 255

Customer Experience Product Research Technical Review Data Visualization 255

Reveal

JULY 19, 2022

White label analytics, also known as embedded analytics or embedded BI (Business Intelligence) is the ability to embed reports, dashboards, interactive data visualizations, and advanced analytics, including machine learning, directly into an enterprise business application. See Reveal in Action. White Label Analytics Examples.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

The Product Coalition

JANUARY 3, 2020

Do you need to know about online marketing, brand building, comprehend a P&L statement, understand machine learning algorithms? UX is about being customer-centric, or you should be able to build a high fidelity prototype or run JTBD interviews? Product manager motto?

Feedback Software 80

Feedback Software Product Research Research Software Weak Development Team 80

Intercom, Inc.

MARCH 12, 2020

There’s so much new artificial intelligence. If you become so digital that your company loses its personality, you immediately go into the world of being a commodity, and there it’s hard to differentiate yourself from others. And I feel that’s what’s happening in the customer experience world too.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

Intercom, Inc.

JULY 15, 2021

took over the company in 1952 and decided to make his mark through modern design, they’ve become the single largest design organization in the world, with over 1500 designers working in innovative products from machine learning to cloud to file sharing. Since Thomas Watson Jr. And that’s where Arin Bhowmick comes in. Fergal: Cool.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Userpilot

FEBRUARY 28, 2024

Pendo's theme customization capabilities let you create different color palettes to ensure that all in-app guidance aligns with your brand assets and native UI. You'll then be able to customize the progress icon , text font/styling, and change the color to bring it in line with your existing brand palette. Custom themes.

Data Visualization 105

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 105

The Product Coalition

NOVEMBER 16, 2020

You can find the first part here: Case study: what’s wrong with Soundcloud and what opportunity it misses I will be exploring how differentiating the content can: Allow a highly tailored experience across different areas of the product Help Soundcloud catch strategic opportunities while playing with their own strengths.

Product Research 82

Product Research Positioning Customer Experience Research Software 82

Amplitude

APRIL 12, 2018

The way customers feel about the product is your new brand. So we see companies using data scientists to answer questions and sort of letting the data science team like build the machine learning algorithm the company needs, which is really their core job, right? So it’s kind of become the only real competitive advantage left.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

Amplitude

APRIL 12, 2018

” The way customers feel about the product is your new brand. So we see companies using data scientists to answer questions and sort of letting the data science team like build the machine learning algorithm the company needs, which is really their core job, right? And while that’s great, like it doesn’t scale.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. of people own something like that.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. of people own something like that.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Reveal

DECEMBER 2, 2021

In this part of this article, we’ll go through the key features and functionalities that differentiate Reveal and Looker, so you can easily pick the right platform for your organization’s needs. to match the look and feel of your own unique brand. Reveal’s Pros & Cons.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

eG Innovations

APRIL 12, 2022

Within the context of these complex and dynamically scaling systems, it is critical to differentiate third-party service issues such as those with payment gateways from issues within your own applications or those associated with a cloud supplier. Key Questions that SREs Should Ask in the Payment Gateway Troubleshooting Process.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

Within the context of these complex and dynamically scaling systems, it is critical to differentiate third-party service issues such as those with payment gateways from issues within your own applications or those associated with a cloud supplier. Key Questions that SREs Should Ask in the Payment Gateway Troubleshooting Process.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

Product Management Lessons from the Trenches

DECEMBER 17, 2018

Where Might Natural Language Processing Add Value to Your Business? Natural Language Processing is a type of Artificial Intelligence focused on helping machines to understand unstructured human language. I wish I knew this stuff when I started working with people focused on NLP a few years ago?—?hopefully,

Technical Review 30

Technical Review Feedback Software Artificial Inteligence User Testing 30

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. We were working out of a coffee shop at the time, witnessing a barista grow an entire global brand, one relationship at a time, to a ludicrous degree.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Userzoom

DECEMBER 11, 2019

This may even become a competitive differentiator. Now it’s time to start differentiating ourselves with something fresh, new, and inspiring. Companies will become more transparent about the environmental impact of their products, so consumers can make better ethical decisions. UX Researcher, Professional Services.

Data Visualization 92

Data Visualization User Testing UX Research Software 92

Intercom, Inc.

MARCH 29, 2022

To succeed in these times of rapid change for yourself, for your team, for your organization, you’re going to have to be curious and have a hunger to explore new things, new ideas, to encounter new people working in new ways and learn from them. We are announcing three brand new products today. Enjoy this time.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Business of Software Conference

JANUARY 16, 2020

It’s not the same thing as branding. In fact one of my pet peeves is people say ‘What are you going to talk about it today’ and I’ll say ‘positioning’ and they say ‘Oh, like you mean brand positioning?’ There’s branding: These two things are totally separate things’. It’s not your vision in the market.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108

Userpilot

APRIL 10, 2024

Customer experience (CX) describes how interactions with your product and brand make your customers feel. In a competitive market, customer experience could be a major differentiator that can sway your users to switch. Improve your product’s copy with artificial intelligence Product copy can make or break the customer experience.

Customer Experience 52

Customer Experience User Testing Analytic Tools Feedback Software 52