Intercom, Inc.

JULY 25, 2022

Creating quality customer experiences has always been important for retaining customers. Now, during this time of economic uncertainty and against a competitive landscape, effective customer engagement is business critical. Discover the top trends transforming customer engagement.

Data Visualization 210

Data Visualization Reporting Tools Analytic Tools Technical Review 210

The Product Coalition

DECEMBER 21, 2021

Here’s our story how we’re developing a product using machine learning and neural networks to boost translation and localization Artificial intelligence and its applications are one of the most sensational topics in the IT field. There are also a lot of misconceptions surrounding the term “artificial intelligence” itself.

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Artificial Inteligence Analytic Tools Weak Development Team Data Visualization 148

Userpilot

DECEMBER 20, 2023

Machine learning is a trending topic that has exploded in interest recently. Coupled closely together with Machine Learning is customer data. Combining customer data & machine learning unlocks the power of big data.

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Artificial Inteligence Data Visualization Customer Experience Customer Feedback 105

The Product Coalition

AUGUST 23, 2023

Banking on Conversation: The Future of User Experience with Conversational UI Image created by the author using Bluewillow AI How many times do we all log in to our banking app and struggle to find information? They resemble automated phone menus where users navigate through selections to find answers. How can I reset it?”

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Artificial Inteligence Banking Technical Review Systems Review 144

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Its time to find out how you can improve UX without compromising the humanelement. No one can denythat. If so, read on!

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Alchemer Mobile

AUGUST 2, 2024

Understanding customer experience (CX) isn’t just a strategy—it’s a superpower. Customer experience metrics illuminate the path to customer satisfaction, loyalty, and ultimately, success as an organization. Why should I track customer experience metrics?

Customer Experience 130

Customer Experience Analytic Tools Data Visualization Feedback Software 130

Product Innovation Educators

NOVEMBER 6, 2023

Joining us is Daniel Erickson, the Founder and CEO of  Viable, an AI analytics tool that enables businesses to instantly access and act on valuable insights from customer feedback, saving them hundreds of hours spent analyzing feedback. This person goes to customer support and asks for raw data or asks what the customers are saying.

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TechEmpower - Product Management

OCTOBER 9, 2023

Artificial Intelligence (AI), and particularly Large Language Models (LLMs), have significantly transformed the search engine as we’ve known it. This presents businesses with an opportunity to enhance their search functionalities for both internal and external users.

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Alchemer Mobile

JUNE 15, 2024

When did you first become aware of artificial intelligence (AI)? Aberdeen Strategy & Research reports nearly 80% of companies are turning to AI for their data-driven business activities, specifically customer interactions. What is a Large Language Model? It’s no wonder.

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Artificial Inteligence Feedback Software Reporting Tools Analytic Tools 100

Userpilot

MAY 31, 2023

By leveraging AI-powered solutions, SaaS companies can unlock a myriad of opportunities to enhance customer satisfaction, engagement , and overall user experience. TL;DR AI in customer experience refers to the use of AI technologies to enhance and improve the interactions between businesses and their customers.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience Artificial Inteligence 97

The Product Coalition

NOVEMBER 26, 2022

Though this number is more related to physical products, it only takes a little effort to realize this is true for digital products. This brings us to an important question that every product manager and the associated tech teams ask themselves every time they dip their feet in the river of building digital products.

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User Testing Customer Experience Customer Feedback Feedback Software 143

Intercom, Inc.

MAY 22, 2019

If you wanted to know your customers’ gripes and praises in the past, you had to assemble a series of questions anticipating their possible answer. It’s all part of a customer-centric philosophy that emphasizes empathy and self-awareness over a staid corporate vision. Short on time? But there’s a better way now.

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

The Product Coalition

NOVEMBER 17, 2023

Extracting valuable insights from business data and taking timely actions are critical. However, the challenge lies in dealing with the rapidly expanding volume of data due to incorporating both traditional and non-traditional data sources into the data governance ecosystem.

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Data Visualization Reporting Tools Artificial Inteligence Information 148

The Product Coalition

JANUARY 5, 2021

Salespersons would understand their customers’ needs and preferences and match them with the most suitable products from the inventory. about brands, product pricing, and customer reviews?—?have Retailers could leverage IoT to improve the supply chain, increase revenue streams, improve customer experience, and gain much more.

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Data Visualization User Testing Artificial Inteligence Reporting Tools 187

The Product Coalition

SEPTEMBER 2, 2021

Source: Executium on Unsplash During these tough economic times, many financial innovations were born as the crisis demanded shifts in current business strategies and consumer journeys. These fintech companies and startups have earned a spot on this list due to their impressive technology and socially conscious approaches to finance.

Analytic Tools 141

Analytic Tools Data Visualization Artificial Inteligence Startups 141

Split

JULY 13, 2023

Amid this incessant search for perfection, two paradigms have become prominent: Test-driven development (TDD) and feature flag-driven development (FFDD). Test-driven development (TDD), a software development approach in which tests are written before the code, is akin to building a safety net before performing a daring tightrope act.

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Software Review Systems Review Technical Review User Testing 98

Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. What are the top AI security and compliance concerns?

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The Product Coalition

OCTOBER 1, 2022

But given the fact that this industry demands different touchpoints for its clients, it is only appropriate for insurance companies to make their services more accessible and in turn, keep track of their customers via mobile apps. The page should have ample space to let users view their details without having to scroll much.

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Data Visualization Development Artificial Inteligence Technical Review 208

Arkenea

APRIL 10, 2025

Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment. Prototyping and design: Wireframes, mockups, user experience flows. Large enterprises may outsource entire product lines.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

UX Planet

DECEMBER 6, 2024

How do you create an experience that captivates users and enhances their learning journey? Lets discuss why educational app design is essential and what practices you can follow to deliver a smooth experience to your students. Satisfaction leads to positive reviews, recommendations, and increased user retention.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. ChatGPT is an artificial intelligence chatbot developed by OpenAI , built on a large language model. Let’s get started!

ChatGPT 105

ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

The Product Coalition

DECEMBER 22, 2022

There are almost 8 times as many SaaS businesses in the US as there are worldwide. Brief Definition for Anyone with Saas startup ideas Software as a Service is a collection of cloud-based, on-demand software that provides customers with access to applications. Useful time Management Money is time. of the time.

Analytic Tools 147

Analytic Tools Data Visualization Reporting Tools Startups 147

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. According to SiriusDecisions, 92% of B2B marketers consider ABM “extremely” or “very” important to their marketing efforts.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Arkenea

JANUARY 23, 2025

Pharmacovigilance: AI can help monitor and detect adverse drug reactions in real-time, allowing for quicker responses and improved patient safety. Artificial intelligence (AI) has rapidly transformed many industries, and the pharmaceutical industry is no exception. Get in touch with us here for a free consultation on your idea.

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Artificial Inteligence Research Software Data Visualization Healthcare 98

UX Planet

MAY 24, 2024

The tantalizing world of Artificial Intelligence beckons, offering a transformative solution to your startup’s pressing woes. Artificial Intelligence in the food industry The market statistics for food industry technologies show growth. Together with the drinks sector, it is expected to exceed USD 9.68

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Artificial Inteligence Research Software Feedback Software Data Visualization 98

The Product Coalition

JULY 8, 2021

It has been the birth of natural language processing (NLP), the field of artificial intelligence focused on the ability of computers to understand text/speech and analyze unstructured natural language data. NLP combines two other technologies: natural language understanding (NLU) and natural language generation (NLG).

Data Visualization 158

Data Visualization Reporting Tools Analytic Tools Banking 158

Userpilot

MARCH 4, 2025

User experience can make or break a web app. If your software is slow or buggy, users wont stick around for long. If youre only finding out about these issues after users complain, youre already too late. Conversion funnel tracking : Analyzes where users abandon processes like the onboarding flow. The worst part?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Alchemer Mobile

JUNE 15, 2024

The world is on fire right now with anticipation about how artificial intelligence (AI) is going to change the business landscape. While there’s been a lot of hype about what artificial intelligence (AI) technology can do, there’s also recognition we’ve entered a new climate for business growth.

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Artificial Inteligence Data Visualization Reporting Tools Feedback Software 100

Intercom, Inc.

JUNE 1, 2021

Over the course of the past year, the customer support landscape has changed for good. As brick-and-mortar businesses closed worldwide, companies and customers alike had to pivot to digital-first ways of doing business. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges.

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Data Visualization Reporting Tools Research Software Customer Communications 233

The Product Coalition

MARCH 18, 2021

Salesforce is a great example of a SaaS provider that specializes in CRM (Customer Relationship Management). Users don’t need to buy and install additional hardware to scale the product. Ease of upgrade: Users of SaaS products don’t need to upgrade the software since the provider manages the upgrades behind the scenes.

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Feedback Software Research Software Reporting Tools User Testing 165

Userpilot

MAY 10, 2023

Artificial intelligence is revolutionizing our everyday lives, and marketing is no different, with several examples of AI in marketing today. This article examines what artificial intelligence in marketing looks like today. This article examines what artificial intelligence in marketing looks like today.

Data Visualization 87

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 87

Userpilot

AUGUST 15, 2022

Wondering how customer sentiment analysis can improve your product’s customer experience and generate more profits? Today’s businesses use numerous sentiment analysis tools to figure out the different emotions that customers go through while exploring your products and services. Read on to find out how!

Feedback Software 98

Feedback Software Data Visualization Analytic Tools User Testing 98

UX Planet

FEBRUARY 2, 2024

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. By deeply understanding users’ needs, desires, and contexts, companies can create meaningful solutions that address real human problems.

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User Testing Research Software Product Research Artificial Inteligence 98

Roy Madden

AUGUST 31, 2020

We’re designing systems to protect against machine learning bias. In the wake of recent acts of extreme brutality and injustice and mass protests, we’re examining our role in perpetuating systems of inequality. Bias sneaks into machine learning algorithms by way of incomplete or imbalanced training data.

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Artificial Inteligence Feedback Software Research Software User Testing 119

Arkenea

MAY 5, 2025

Think personalized customer experience on Amazonwhere AI or Artificial Intelligence provides recommendations to the visitors based on their interests. We wanted to bring our eCommerce entrepreneur readersmore insights about how AI consultants can help your business better customer shopping experience.

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Artificial Inteligence Data Visualization Feedback Software User Testing 96

Mind the Product

DECEMBER 5, 2019

How do you decide what to prioritize or whether to believe what customers and prospects are telling you about your product? At the heart of your prioritization skills should lie value and effort. Take this experiment[1], where college students completed questionnaires about their mood and other data points every day for five weeks.

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User Testing Product Research Customer Experience Weak Development Team 171

Antwak Blog

MARCH 26, 2021

How to deal with Big Data for Artificial Intelligence? In simple words, Artificial Intelligence (AI) is the proficiency level displayed by machines, in contrast with normal proficiency shown by human beings. Thus it is referred to as Machine or Artificial intelligence. How can AI help machines?

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