Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. But I find they don’t map well to enterprise companies. Buying decisions are made quickly based on a few messages or touches. 1] Generic KPIs?

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Userpilot

MARCH 26, 2024

Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

The Product Coalition

MARCH 3, 2024

Think of it this way: instead of blindly sending generic messages to your entire customer base, you can deliver targeted campaigns that resonate deeply with their predicted needs and desires. Deliver impactful messaging : Anticipate purchase intent, predict churn risk, and tailor your message accordingly, boosting conversions and loyalty.

Data Visualization 115

Data Visualization Analytic Tools Marketing Customer Experience 115

Department of Product

NOVEMBER 16, 2023

Technical explainers – What’s the difference between AI and machine learning? Gmail is testing a new reply functionality that transforms email into instant messaging. The term relates to AI accuracy and GPT4 is the most accurate LLM with a hallucination rate of 3.0%. ML is a subset of AI.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

Intercom, Inc.

DECEMBER 5, 2019

Here’s Matt again: “Working that message down into something very succinct, very clear, is hard work. Many SaaS startups are eager to graduate to the enterprise arena. Sure, the benefits are attractive: enterprise customers usually translate to rapid growth and a significant bump in profits. Big enterprises are super demanding.

Feedback Software 118

Feedback Software Artificial Inteligence Reporting Tools Technical Review 118

Userpilot

MAY 20, 2024

Chrome extension builder : With Userpilot, you can craft an engaging customer experience utilizing different UI patterns and in-app messages (e.g. AI writing assistant : Userpilot’s AI writing assistant helps enhance the copy of your in-app messages so they are more readable and engaging. completely code-free. Flow triggers.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

DECEMBER 21, 2023

Enterprise. Uses quote-based pricing and includes enterprise features such as custom roles, permission management, premium integrations, priority support, activity logs, security audits, SOC 2/GDPR compliance, and more. Optimove utilizes machine learning for its customer-led marketing solutions, called OptiGenie.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Emerge Insights

OCTOBER 30, 2019

Something as mundane as an email spam filter utilizes machine learning to detect patterns of spam messages, while similar machine […]. The post Five UX Guidelines to Embed AI in Your Enterprise Applications appeared first on EMERGE | Digital Product Agency.

Enterprise 49

Enterprise UX Artificial Inteligence Messaging 49

Userpilot

MAY 13, 2024

That, in turn, gives you an idea of whether your in-app messaging and other marketing efforts are working as intended. For instance, you can use path analysis to see whether your in-app marketing messages succeeded in encouraging users to perform a specific action. Enterprise – Pricing is available on request.

Analytic Tools 84

Analytic Tools Data Visualization Feedback Software Reporting Tools 84

Userpilot

DECEMBER 15, 2022

Userpilot is a product adoption platform that supports automatic AI-powered localization of in-app messaging and support center modules. Phrase is an enterprise-level TMS that uses AI and machine learning to automate the translation process. Speaking the language of your audience is helpful, but not enough.

Research Software 90

Research Software Analytic Tools Feedback Software Reporting Tools 90

Userpilot

MAY 17, 2024

Enterprise — Custom pricing. Enterprise — Custom pricing. Best no-code SaaS tools for user onboarding and adoption User adoption platforms are software solutions designed to help users learn and master new software applications. Enterprise — Custom pricing. Pricing Free plan. Basic — $14/month. CMS — $23/month.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Reporting Tools 86

Userpilot

FEBRUARY 14, 2024

The Odaseva integration provides enterprise-grade data governance, backup, and compliance solutions for Salesforce. Pricing Userpilot has 3 pricing plans: Starter – from $249/month Growth – from $499/month Enterprise – custom pricing Userpilot pricing. G2 rating 4.6/5 Salesforce integrations: ActiveCampaign.

Data Visualization 92

Data Visualization Analytic Tools Reporting Tools Feedback Software 92

Gainsight

AUGUST 4, 2022

CS can leverage product usage data and in-app messaging channels to guide customers to value. Leverage artificial intelligence and advanced analytics . We feel the Gartner research makes it clear that CSM platforms are here to stay, offering value across the enterprise. Customer data is bigger than ever.

Reporting Tools 105

Reporting Tools Analytic Tools Research Software Data Visualization 105

Userpilot

JANUARY 26, 2021

With these insights, the trends in customer behavior become more apparent and companies can get to work on: Fixing a flawed customer experience -Some customer journey analytics platforms use machine learning and artificial intelligence to identify the root cause of CX issues. Source: Indicative.com. Source: WebEngage.com.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Usersnap

SEPTEMBER 19, 2023

AI can decrypt feedback messages with the speed and precision of a superhero. Continuous Improvement with Artificial Intelligence Real-world application: A/B Testing ? AI lets you create more customer experiences and send tailored messages that feel like a warm hug. What are Customer Insights AI? AI makes it possible.

Customer Feedback 59

Customer Feedback Data Visualization User Testing Feedback Software 59

Usersnap

SEPTEMBER 1, 2022

It can analyze different aspects of a text message conversation, including its content, intent, tone, and emotions. Enterprise plans cost $1,200 per month. It relies on artificial intelligence (AI) to determine the tone of customer brand mentions on forums, blogs, and major social media platforms. Critical Mention.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

UX Studio: Product Management

JUNE 7, 2019

Companies like Vuzix and Microsoft are already working on those things for the enterprise, but also companies like Google or Apple, which is already building AR experiences into pretty much every device today. The biggest question is how augmented reality and machine learning can bring meaningful improvement into healthcare not just.

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Antwak Blog

MARCH 11, 2021

This is particularly significant for AI organizations since the innovation has applications for diversified enterprises (from money to healthcare services). Artificial intelligence organizations are additionally software organizations. This vision ought to be conveyed early and regularly to employees with the goal.

Artificial Inteligence 52

Artificial Inteligence Startups Research Software Vision 52

eG Innovations

OCTOBER 11, 2022

The AVD Broker is to a large extent a black box to most users, eG Enterprise will automatically capture all the necessary information from the AVD Broker for you and avoids this being a blind spot in your overall observability. Key AVD Broker Metrics, log messages and errors to proactively monitor. What is a Connection Broker?

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Customer Experience 52

Userpilot

APRIL 7, 2024

Userpilot – the best user journey tracking tool for web analytics Userpilot is a product growth platform for enterprises possessing user-tracking software for web analytics to increase adoption and reduce churn. Enterprise. Pricing Google Analytics employs a freemium model for its tools. Mixpanel also offers a free plan.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Reporting Tools 83

Userpilot

JULY 18, 2023

Finding your first gig may be easier in startups than in enterprise organizations. At the pre-launch stage, they help with product positioning and messaging to best highlight the product’s USPs to the target audience. Book the demo to see how Userpilot helps PMs at every step of the product development process.

Data Visualization 82

Data Visualization Product Research User Testing Onboarding KPIs 82

Gainsight

AUGUST 4, 2023

This is especially true in the world of enterprise software development. But CSMs still struggle to deliver the right message at the right time on the right platform. This is the beginning of the realization of the sci-fi dream that has been promised with artificial intelligence,” says Reddy.

Generative AI 52

Generative AI Research Software Customer Experience Data Visualization 52

UX Studio

APRIL 11, 2024

Design output can be pretty generic One of the issues with generative AI and large language models is that the output is pretty generic. However, we haven’t noticed any AI design tools that can tackle more specialized use cases and complex interfaces like enterprise or B2B. AI design tools limitations 1.

Research Software 77

Research Software Feedback Software Customer Feedback User Testing 77

Intercom, Inc.

DECEMBER 28, 2022

Emojis mean business: The characters transforming business messaging. It’s been another challenging year for customer service teams – from small businesses to large enterprise companies. Intercom for Enterprise. Zara Burke , Principal Editor. You know how the saying goes, “An emoji can convey a thousand words.”

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Userpilot

APRIL 17, 2024

Qualtrics provides enterprises with advanced survey capabilities and analytics to drive product differentiation and user satisfaction through deep insights. Enterprise : Contact for custom pricing. Enterprise : Custom pricing. Enterprise : Custom pricing for comprehensive analytics needs. Usepilot’s integrations.

Data Visualization 78

Data Visualization Analytic Tools Feedback Software Reporting Tools 78

The Product Coalition

AUGUST 7, 2023

These AI APIs allow customers to easily integrate advanced analytics and predictions into their applications without needing to develop complex machine learning models themselves. By subscribing to these services, businesses can add payment acceptance or messaging to their own applications.

Analytic Tools 103

Analytic Tools Feedback Software Data Visualization Vision 103

Mind the Product

DECEMBER 4, 2017

Among the expected buzz around technologies like artificial intelligence, blockchain, and the Internet of Things, was something a bit surprising to me. For enterprises, this acceleration of content in a social media-dominated discourse presents a real problem.”. Fake News in Your Organization.

Data Visualization 151

Data Visualization Development Artificial Inteligence Customer Experience 151

Intercom, Inc.

MARCH 22, 2022

Because it’s the key driver of net revenue retention and the number one driver of enterprise value. Drive more leads with personalized messaging and custom campaign flows, all fuelled by rich first-party data. Re-engage your customers with targeted, actionable messaging to proactively avoid churn. Convert more customers.

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Customer Communications Customer Experience Customer Feedback User Friction 129

Userpilot

MAY 30, 2023

By integrating natural language processing (NLP) and machine learning (ML) models, they’re also getting increasingly better at analyzing qualitative responses. Thanks to no-code machine learning, you can use the data to identify trends in user behavior and make predictions.

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Customer Feedback 74

Userpilot

MARCH 29, 2024

Userpilot – the best user journey analytics tool for web apps Userpilot is a product growth platform for enterprises focused on event tracking , customer adoption, and customer churn reduction. Enterprise. Pricing Google Analytics operates a freemium model of pricing. Features and events dashboard in Userpilot.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Embedded Analytics 84

Userpilot

JUNE 26, 2023

Event-based message triggering. Launch contextual in-app guidance and messages. The Growth and Enterprise plan have bespoke pricing. Pendo – best for enterprise clients Pendo is a comprehensive digital adoption platform that caters primarily to enterprise users. Enterprise: Custom pricing.

Analytic Tools 84

Analytic Tools Feedback Software Research Software Reporting Tools 84

Amplitude

NOVEMBER 9, 2020

In more than 20 years as a consultant helping businesses achieve digital transformation , I’ve noticed that successful growth hackers approach customer data in a radically different way than legacy enterprise businesses. Growth hackers approach customer data in a radically different way than legacy enterprise businesses.

Data Visualization 90

Data Visualization Customer Feedback Analytic Tools Customer Experience 90

Intercom, Inc.

OCTOBER 31, 2019

Dee: And you’ve worked in the industry for more than 22 years, so you have an incredible insight into the expansion of cloud networks, enterprise and data center technologies. But when you don’t have a lot of data, that puts a lot more emphasis on the heuristics or on the intelligence of the algorithms. They want messaging.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169