UX Planet

MARCH 15, 2025

However, to fully capitalize on this potential, Pinterest must continuously evolve its personalization strategies, addressing existing gaps and embracing cutting-edge technologies. This isnt just another recommendation algorithm; its a common vocabulary that ensures consistent personalization across the entire platform.

Product Research 95

Product Research Data Visualization Feedback Software Analytic Tools 95

UX Planet

MAY 27, 2025

The smartphone app has become the front line of financial competition. Any banking app that feels generic, uninspired or offers little real value is already lagging behind. Because todays users wont waittheres always a smarter, faster and more useful app waiting to take itsplace. Amazon reshaped retail with customerfocus.

Finance 98

Finance Research Software Feedback Software Analytic Tools 98

The Product Coalition

JANUARY 25, 2024

One powerful approach to training such chatbots is reinforcement learning  — a subfield of machine learning. In this article we talk about transactional chatbots, shedding light on their functionalities, the pivotal role of reinforcement learning in their training, and their application in various sectors.

Artificial Inteligence 148

Artificial Inteligence Reporting Tools Feedback Software Research Software 148

Mind the Product

MARCH 9, 2018

Summary: Done properly, applied artificial intelligence (AI) can enhance the user experience across your product – providing value for your users and your organisation. There are lots of different conversations going at the moment about artificial intelligence. Start With the Problem, not the Solution.

Artificial Inteligence 79

Artificial Inteligence User Testing Product Research Feedback Software 79

Alchemer Mobile

AUGUST 19, 2024

What are the trends in customer feedback over time? This approach promotes a culture that continuously listens, learns, and acts based on customer feedback. Customer-obsessed PMs DO: Constantly Listen to the Voice of the Customer: Actively collect feedback through surveys, user testing, and direct interactions.

Product Research 172

Product Research User Testing Customer Feedback User Friction 172

Userpilot

APRIL 24, 2024

This includes the SaaS industry too. In this article, we explain: Why investing in AI in SaaS is a must. What AI tools you can use. TL;DR AI helps SaaS teams improve productivity by automating repetitive tasks. Use it to streamline the creation of emails, website copy, and app microcopy. Let’s get to it!

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

JULY 21, 2022

The SaaS market is competitive, and it’s not enough to have a good product. You will also learn some tips and strategies to create better automation, plus top CXA tools to try in 2022. Customer experience refers to the overall impression and feeling that your customers have of your SaaS business throughout their journey.

Feedback Software 98

Feedback Software Customer Experience Reporting Tools Data Visualization 98

Userpilot

JUNE 29, 2024

Collecting user feedback for your product is an essential step in improving your offerings. And this is where product feedback management comes in handy. TL;DR Product feedback management involves collecting, organizing, analyzing, and acting on user feedback. Userpilot is a powerful in-app feedback management tool.

Feedback Software 100

Feedback Software User Testing Analytic Tools Customer Feedback 100

Userpilot

AUGUST 29, 2022

Customers are actively sharing their thoughts on social media and review sites, making these places valuable sources of customer feedback. To access this large pool of actionable data, you need to conduct sentiment analysis. Userpilot is a comprehensive product growth platform that includes sentiment analysis tools, code-free.

Feedback Software 98

Feedback Software Customer Experience Customer Feedback Product Research 98

Intercom, Inc.

JULY 15, 2021

took over the company in 1952 and decided to make his mark through modern design, they’ve become the single largest design organization in the world, with over 1500 designers working in innovative products from machine learning to cloud to file sharing. Since Thomas Watson Jr. And that’s where Arin Bhowmick comes in.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Userpilot

JANUARY 15, 2024

This is especially true when trying to implement an in-app support infrastructure within your platform. However, this guide will show you how to measure customer experience in the fintech industry, make improvements, and pick the best tools for the job! So you gather qualitative feedback and more detailed actionable insights.

Analytic Tools 101

Analytic Tools Feedback Software Reporting Tools Data Visualization 101

UX Planet

JUNE 20, 2025

The $10B blueprint: Beyond Code & Canvas, how AI-Driven thinking will shape the next era of leadership Introduction: Not Just Pixels, But Power What if the future CEO of a trillion-dollar company is someone who blends creativity, systems thinking, and human empathy, with the power of AI?

Research Software 66

Research Software Feedback Software Data Visualization User Testing 66

Userpilot

MAY 31, 2023

Survey data analysis is a powerful tool that allows you to delve deep into your user base's thoughts, opinions, and sentiments. This article will delve into the ins and outs of survey data analysis and the best methods and tools for it. Placing passive feedback widgets within your product.

Data Visualization 98

Data Visualization Feedback Software Customer Feedback User Testing 98

UX Planet

FEBRUARY 6, 2025

To address this gap, Fintech companies and neobanks have transformed the financial services landscape by launching apps that break away from traditional banking approaches. These platforms are not only distinguished by their vibrant, authentic and eye-catching interface designs but also by their innovative approach to customer engagement.

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

Productside

MARCH 18, 2025

Welcome to Product PickEm 2025 , where the best emerging product tool startups go head-to-head in a bracket-style competition, and YOU decide which ones rise to the top via our LinkedIn polls on the Productside page. Each round, the lowest-scoring tools get eliminated, and the best move forward. Forget the hype. Thats up to YOU.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Productside

MARCH 18, 2025

Welcome to Product PickEm 2025 , the ultimate startup showdown where the best emerging product tools compete in a bracket-style competition. You get to vote for the tools you believe in and help crown the final winner via our LinkedIn polls on the Productside page. Forget the hype. Forget the flashy marketing. Thats up to YOU.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Userpilot

MAY 30, 2023

The number of no-code analytics tools available for SaaS product teams increases steadily year after year. We further explore the main benefits of no-code analytics, the data types you can track without writing code, and look at a few no-code analytics tools that can help you make data-driven product decisions.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Feedback 97

Userpilot

MAY 30, 2023

In this article, we’ll share 15 of our survey best practices to help you factor in the aforementioned and make the most of customer feedback. Incorporate both active and passive surveys for two-way feedback collection. Distribute the surveys via multiple channels such as email, chatbot , in-app, and social media.

User Testing 98

User Testing Product Research Customer Feedback Customer Experience 98

The Product HQ

JUNE 1, 2024

Therefore, being a successful artificial intelligence product manager involves having a solid understanding of artificial intelligence and machine learning models. It also requires you to have a sound foundation in the technologies that developers use to build AI products.

Artificial Inteligence 98

Artificial Inteligence Analytic Tools Research Software Feedback Software 98

Userpilot

NOVEMBER 1, 2022

In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. Real-life examples of personalized customer service from fast-growing SaaS companies. Ask them for their feedback using in-app microsurveys. 7+ customer service personalization strategies.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Modus Create

MAY 8, 2025

Its not just about adding AI features to software. Traditional product development models werent designed for this new reality. What is intelligent product development? At Modus Create, we define intelligent product development as: Building software around AI: Where AI is embedded into the product experience (i.e.,

Product Research 40

Product Research Data Visualization Feedback Software Analytic Tools 40

Userpilot

MAY 23, 2023

In SaaS, many companies identify themselves as a “product-led organization”. Unlike a marketing-led model where the more eyeballs you get, the better. Instead of developing the latest technology, a product-led organization leverages today’s technology to provide a product that satisfies a market’s demand.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Product Research 98

UX Planet

JANUARY 22, 2024

The goal is to give you an advantage, not a final solution In many design projects, designers must finish the design quickly and deliver it to developers. Think of it as a tool for starting with a filled page instead of a blank page, so you can begin the design process with a draft that includes many ideas. How to use The prompt?

Analytic Tools 97

Analytic Tools Feedback Software Research Software Artificial Inteligence 97

Amplitude

APRIL 25, 2021

It requires sophisticated identity resolution to reach the right user, machine learning to find the right message, and real-time delivery to identify the right time. A New Solution For a New Age. Recommend is a new product in the Amplitude Digital Optimization System. With Amplitude Recommend, that tradeoff is no more.

Analytic Tools 113

Analytic Tools Engineering Feedback Software Data Visualization 113

The Product Coalition

MARCH 5, 2018

Building your first Machine Learning product can be overwhelming?—?the I’ve often seen great Machine Learning models fail to become great Products, not because of the ML itself, but because of the supporting product environment. UX, Processes, and Data, all contribute to the success of a Machine Learning model.

Artificial Inteligence 60

Artificial Inteligence User Testing Product Research Data Visualization 60

The Product Coalition

MARCH 27, 2018

A Product Management Framework for Machine Learning?—?Part A quick look-back at the 8 steps to building an AI Product: Identify the problem There are no alternatives to good old fashioned user research Get the right data set Machine learning needs data?—?lots Fake it first Building a Machine Learning model is expensive.

Artificial Inteligence 60

Artificial Inteligence Product Research User Testing Framework 60

Userpilot

AUGUST 23, 2021

Customer feedback is the key to turning detractors into promoters. Respond to detractor feedback with empathy and personalized support. NPS software tools make this scalable with automatic, personalized messages that trigger based on a user’s NPS response. Also, in-app surveys (eg. unsubscribes in the SaaS world).

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

The Product Coalition

APRIL 16, 2018

A Product Management Framework for Machine Learning?—?Part For the final installment of this series, we discuss monitoring, and how Product Managers can add value to Machine Learning projects. A quick run through why monitoring is important, especially in the context of ML systems: Why do you need to monitor?

Artificial Inteligence 60

Artificial Inteligence Framework Data Visualization Product Research 60

Bain Public

JULY 12, 2021

There are a lot of complexities when it comes to building, shipping and executing AI and machine learning (ML) projects. Don’t expect it to behave like a traditional software project. Here are some of the costs to take into consideration: Engineering costs: This includes new infrastructures, tools, processes and GPU costs.

Artificial Inteligence 52

Artificial Inteligence Data Visualization Feedback Software Product Research 52

Userpilot

NOVEMBER 20, 2022

Collect customer feedback with CX surveys, and then act on that feedback to improve your product. Don’t forget to close the feedback loop by notifying customers of the changes you made. Live chat is a powerful tool for giving customers support since it’s instant and human. A/B testing in Userpilot.

Customer Experience 98

Customer Experience User Testing Customer Feedback Embedded Analytics 98

Usersnap

AUGUST 20, 2021

Have you ever made a costly mistake because your customer feedback analysis wasn’t on point? That gold mine list of feedback turned into a mine field? Unfortunately, it’s happened to us; as one time is already too many for any growing SaaS company, we needed to come up with a way to improve our analysis process.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Intercom, Inc.

FEBRUARY 27, 2020

We sat down for a chat with our own Fergal Reid, Principal Machine Learning Engineer, to learn why Answer Bot had to evolve past simply answering questions to focus on solving problems at scale. The technology for Resolution Bot has been waiting in the wings, but the user experience has been risky. Short on time?

User Testing 23

User Testing Artificial Inteligence Customer Experience Data Visualization 23

Gainsight

NOVEMBER 21, 2023

Autodesk, a pioneer since its establishment in 1982, has been at the forefront of creating tools that power the architecture, engineering, construction, manufacturing, and entertainment industries. Surveys asked for feedback in the moment, while workflows were fresh in users’ minds. This generated contextual insights.

Feedback Software 52

Feedback Software Product Research Analytic Tools Customer Feedback 52

The Product Coalition

MARCH 15, 2020

Advanced Hyper personalization can only be achieved by implementing AI and machine learning models that will use internal and external data sources to create relevant products. From segmentation to hyper personalization Think AI-first. Think hyper-personalization.

User Testing 90

User Testing Customer Feedback Customer Experience Product Research 90

Userpilot

MAY 27, 2025

Product managers juggle a lot: customer feedback and customer surveys, behavior analysis, roadmapping, prototyping, documentation, and project management. This article highlights the best product management tools to help you master your tasks and deliver maximum value to stakeholders. It’s a demanding role! ” Vrutik P.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Usersnap

MAY 17, 2023

The struggle to highlight crucial details, collaborate effectively, and provide targeted feedback is real. But what if I told you there’s a game-changing solution? In this article will review the best tools in 2023 based on their features, usability, pricing, and customer reviews. Let’s dive in!

Feedback Software 52

Feedback Software Research Software Reporting Tools Data Visualization 52

Modus Create

APRIL 25, 2025

How AI can supercharge DevEx And why you should care By Andy Dennis Posted in Digital Transformation , Platform Published on: April 25, 2025 Last update: April 25, 2025 The experience that's slowing down your developersand your business 92% of developers already use AI coding tools, and 70% say AI improves productivity. Thats changing.

Feedback Software 40

Feedback Software Reporting Tools Research Software Product Research 40