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In December, our Director of MachineLearning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. To test this, we quickly got down to work. ☞ Click here to join the beta waitlist for our AI features or receive AI news from Intercom. What have you learned?
ArtificialIntelligence is revolutionizing how SaaS product teams work by increasing efficiency and productivity, reducing costs, and most importantly, facilitating data-driven decision-making. In this article, we look at how you can use AI to gain in-depth customer insights and how to leverage them to improve the product.
I’ve spent the past decade working on monetization strategies for places like Uber and Templafy, as well as advising more than 20 tech companies on their approaches, and what I’m seeing around AI products is very different from older technologies. Figma)—rather than base models (OpenAI’s LLM) or infrastructure (e.g.
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