Intercom, Inc.
DECEMBER 8, 2020
This is where metrics can be invaluable, giving clarity on performance, and circumventing potential issues. But with so much data to consider, how can you define the help desk metrics that matter for your team? What are help desk metrics? Help desk metrics vs. KPIs.
Userpilot
MAY 10, 2023
What is AI product management? How can product managers harness the power of AI to drive product growth? In particular, we focus on specific ways to implement AI at different stages of the product management process. Successful AI product management also ensures that the tech is used ethically.
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Userpilot
NOVEMBER 2, 2022
Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. The use of artificial intelligence can be an invaluable tool for improving support without putting too many resources at risk. So let’s get into it.
Product Innovation Educators
AUGUST 1, 2022
How product managers can empower teams to create a winning product strategy. We hear a lot about strategy and that product managers need to create a product strategy. In practice, what does that mean and how does a product strategy help you be more successful? Product strategy is 100% focused on the customer. [7:23]
Userpilot
JULY 14, 2024
That’s the average core feature activation rate across the companies we studied for our Product Metrics Benchmark Report 2024. This figure doesn’t give you a full picture because it doesn’t take into account the industry, company size, or acquisition model. Want to learn how to do it in Userpilot? respectively).
Userpilot
OCTOBER 18, 2021
To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. You can measure growth by using various metrics like pirate metrics. Dave McClure’s Pirate Metrics. Pirate Metrics consist of: Acquisition.
Userpilot
JULY 20, 2023
The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. Smartling: language translation and content localization platform.
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