Artificial Inteligence Software Engineering Testing 
Intercom, Inc.
OCTOBER 13, 2020
We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? The cupcake approach to building bots.
Intercom, Inc.
SEPTEMBER 9, 2022
GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?” Today, we have an interesting topic to discuss.
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Product Talk
JUNE 16, 2021
In my book Continuous Discovery Habits , I wrote that a product trio is typically comprised of a product manager, a designer, and a software engineer. The most common form of cross-functional collaboration happens between product managers, designers, and engineers. Some with quite a bit of outrage. This concept is not new.
Product Talk
DECEMBER 18, 2024
I started my career as a software engineer. When I say product team, I mean product managers, designers, software engineers. We can actually test our designs. Assumption Tests Help Us Discover the Right Solutions This is where our second small research activity is going to come into play.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation metrics for at-scale production guardrails.
Product Talk
JUNE 5, 2024
For example, if you work on a machine learning API, it might make sense to include a data scientist in your trio, making it a quad. You can learn more about the roles in the product trio in this article: Core Concept: What Roles Are Represented in a Product Trio? And they iteratively test and develop those solutions together.
The Product Coalition
MARCH 30, 2021
Do not bail on cybersecurity testing With the growing complexity of eCommerce apps , a notable increase in functionality, as well as their high level of personalization, it’s essential to have regular security monitoring, as it’s a must for enabling customer data confidentiality, integrity, and availability.
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