Intercom, Inc.

JUNE 1, 2021

Most support teams have seen an influx of support queries since COVID-19 hit – and those issues are more complex than ever. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Challenge #1: Limited team bandwidth, resources, and budget.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Usersnap

JANUARY 8, 2024

NASA’s robotic space probe, launched to study Mars’ atmosphere and climate, is set to enter orbit around the Red Planet. The engineering team from Lockheed Martin used imperial units (pounds-force), while NASA’s team used metric units (newtons). Development 4. It is September 23, 1999. Planning 2.

Feedback Software 59

Feedback Software Weak Development Team User Testing Development 59

Department of Product

OCTOBER 5, 2023

Designed by a small, independent product team, Reflect is a rather beautiful new way to capture your notes, thoughts and ideas. Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. and beating ChatGPT’s 50.3%.

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Intercom, Inc.

OCTOBER 13, 2020

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? Case study: Resolution Bot.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Birst BI

NOVEMBER 20, 2018

When you hear about Data Science, Big Data, Analytics, Artificial Intelligence, Machine Learning, or Deep Learning, you may end up feeling a bit confused about what these terms mean. Artificial Intelligence is simply an umbrella term for this collection of analytic methods.

Data Visualization 84

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 84

Userpilot

MARCH 26, 2024

The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics. Path analysis. AI analytics.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics. Path analysis. AI analytics.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics. Path analysis. AI analytics.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics. Path analysis. AI analytics.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics. Path analysis. AI analytics.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

UX Studio

APRIL 17, 2018

One thing we can learn from the latest fatal Tesla accident: AI and machine learning products need very careful designing. With the arrival of AI products, we enter a new era where machines start to behave differently. Firebase, a tool for mobile developers, labels the predicted data with a magic wand icon.

Data Visualization 107

Data Visualization Artificial Inteligence Feedback Software UX 107

People-First Product Leadership

FEBRUARY 12, 2024

Performance is considered at a team, scrum or project level. Introversion or extroversion are irrelevant as its the work of the team that does the talking. On our dream team, there are no brilliant jerks as they are detrimental to great teamwork. While one or more functions are learning, others are stepping up.

Artificial Inteligence 52

Artificial Inteligence User Testing Product Management Product Manager 52

Centercode

NOVEMBER 23, 2020

Why does AI that performs so well in a lab underperform when it’s out in the real world? Earlier this month, a team of 40 Google researchers published a study about just that — and their investigation returned some vital insights into the challenges of developing machine learning.

Weak Development Team 52

Weak Development Team Artificial Inteligence Development 52

Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 which gives product teams AI super powers. For SaaS product teams, one of the more complex parts of building zero to one applications is implementing permissions. You can find out more here. Subscribed Hi product people ?,

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

PMLesson's Ace the PM Interview

AUGUST 1, 2022

These are unbiased opinions from our own team of system design coaches and our community. On top of that, engineers and developers have more tools than ever for managing data. Given how vital data is today, this system design book is a must-have for any software developer, engineer, or architect.

Books 52

Books Artificial Inteligence Weak Development Team Software Engineering 52

UX Planet

FEBRUARY 19, 2024

A bad first impression could ultimately hurt your chances of landing a dream job. People see selling as a bad word but it ultimately makes life easier if you know how to do it. Xiaoxue Zhang , Uber Currently working at Uber, focusing on Machine Learning and Design System. Joining Uber Feb 19. I design systems. I’m Andres.

UX 92

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Usersnap

SEPTEMBER 1, 2022

Our team here at Usersnap has also relied on customer feedback to help compile a list of what we believe are the best sentiment analysis software tools available on the market. . Data that emerges from these analyses can then be studied for trends. . It’s $99 per month for a team. Why Should You Use Sentiment Analysis?

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Mind the Product

AUGUST 17, 2018

To the ancient Greeks, mere mortals were prone to distraction due to our weakness of will. Try new norms in small group around how team members interact with each other and technology. Fix the Source or Learn to Cope. Studies show that you’re probably spending 3.5 Make Time for Traction. That leaves only 1.5

Technical Review 135

Technical Review Research Software Artificial Inteligence Weak Development Team 135

The Product HQ

MAY 10, 2024

Since product development is such a lucrative field, this is a crucial role for the company. This includes the project management of all of the activities done in product conceptualization, design, development, and marketing. Since the team is small, you will have to manage the technical aspects of product development.

Startups 52

Startups Customer Experience User Testing Technical Review 52

Intercom, Inc.

SEPTEMBER 30, 2021

How can you develop the technology while making sure it really gets to the people who need it the most and has an actual impact on their lives? Because we’re running a full telemedicine service and we have a fully remote team, because we’ve set it up to be remote-first, it’s been great to build a team that way.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

PMLesson's Ace the PM Interview

FEBRUARY 6, 2019

Hard Skills Technical Expertise Why it’s Important : Good PMs have a strong technical background, which allows them to work well will engineering teams. They know how to credibly push back on engineering team’s estimates and determine whether a project is under or over-scoped.

Research Software 97

Research Software Artificial Inteligence Feedback Software User Testing 97

The Product Coalition

JANUARY 26, 2022

He went abroad, studied in Spain, and then came to New Orleans, where he was taught international business. Chris’s team worked for a logistics service that tracked the ocean containers coming in and out of the ports. Their team set up the infrastructure and prepared the environment waiting for prospective accounts, which never came.

Reporting Tools 116

Reporting Tools Feedback Software Data Visualization Engineering 116

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. I compiled this guide back when I was training product managers on my team to be able to run user interviews. It heavily references Laura Klein’s Build Better Products , as well as learnings from my own mistakes.

User Testing 118

User Testing Customer Feedback Customer Experience Data Visualization 118

Roman Pichler

JUNE 4, 2018

Embracing new technologies like machine learning, micro services, big data, and Internet of Things (IoT) is part of that change, as is the introduction of agile practices including cross-functional and self-organising teams, DevOps, Scrum, and Kanban. Determine the Right Learning and Development Measures.

Product Management 239

Product Management Product Manager Weak Development Team Management 239

The Product Coalition

OCTOBER 23, 2019

The ever-evolving preferences paired with the flexibility customers want at their fingertips pushes travel service companies to be inventive in their attempts to develop a fully-functioning app. The cool side of PWA is that you need to develop and maintain only one platform: your website. UX/UI development Hard to Build?—?Easy

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

The Product Coalition

OCTOBER 6, 2020

By leading the creation and development of groundbreaking qualitative analysis products, Jared is dedicated to helping companies like Netflix, Sony, and Disney understand how their content impacts audiences everywhere. That’s Jared and his teams focus on identifying the core emotions that people use when they express how they feel online.

User Testing 145

User Testing Data Visualization Product Research Research Software 145

UX Studio: Product Management

SEPTEMBER 12, 2021

The first-ever beauty contest judged by robots that used the most advanced machine-learning technology available in 2016. This was completely unforeseen by the design team. The book argues that ethical constraints must be incorporated when designing models. Many product teams follow in their footsteps.

Research Software 138

Research Software Data Visualization Reporting Tools User Testing 138

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Reveal

DECEMBER 13, 2021

The way that diseases are discovered, how effectively patients are treated and, even how hospitals utilize their resources so that care teams can coordinate and perform. Predictive analytics is a discipline in the data analytics world that relies heavily on techniques such as modeling, data mining, AI, and machine learning.

Data Visualization 52

Data Visualization Healthcare Analytic Tools Reporting Tools 52

Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. OpenAI released their most recent machine learning system, AI system, and they released it very publicly, and it was ChatGPT. He told us things were starting to scale.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

PMLesson's Ace the PM Interview

MARCH 29, 2022

I strive to grow a team of data professionals and help them achieve their potential. I'm experienced in creating data models using R and Python to predict changes in user behavior. You're trying to join a growing team or be part of a larger data team that will help coach you into bigger and better skills.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Weak Development Team 52

PMLesson's Ace the PM Interview

FEBRUARY 6, 2019

Hard Skills Technical Expertise Why it’s Important : Good PMs have a strong technical background, which allows them to work well will engineering teams. They know how to credibly push back on engineering team’s estimates and determine whether a project is under or over-scoped.

Research Software 40

Research Software Artificial Inteligence Feedback Software User Testing 40

Userpilot

NOVEMBER 20, 2022

Build a knowledge base of self-service support content, including help articles, video tutorials and case studies. Develop an effective digital transformation strategy and identify where you can swap out current functions for streamlined online options. Apply user psychology principles , like the Zeigarnik Effect, to your CX.

Customer Experience 98

Customer Experience User Testing Customer Feedback Embedded Analytics 98

Userpilot

APRIL 27, 2021

Just look at Bonjoro that recently released a case study about how they increased their trial to paid conversion rate by 32.7%. And why should you use a set of SaaS onboarding tools to create your onboarding flows when you have a team of developers? You need to contact FullStory’s sales team to get a quote. Key Features.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

PMLesson's Ace the PM Interview

MARCH 1, 2020

Hi I'm Kevin Wei, a product manager (aka an offering manager -- I can get into that in a bit) on IBM's data + AI team. I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Modus Create

APRIL 5, 2021

Naturally, I decided to study business in college. I traveled to Morocco and got stuck there after my study abroad program in Copenhagen got canceled last spring. Finance is a wonderful field, and I’m privileged to have had the opportunity to study it at Georgetown, but I believe market movers create value from value creators.

Software Engineering 91

Software Engineering Software Review Engineering Technical Review 91