Product Innovation Educators

MARCH 4, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Product Innovation Educators

AUGUST 26, 2024

Introduction Artificial intelligence (AI) is changing how we work, especially in product management. Organizations are trying to figure out how to use these technologies effectively while keeping employees productive and motivated.

Data Visualization 290

Data Visualization Research Software Generative AI Artificial Inteligence 290

The Product Coalition

AUGUST 23, 2023

Conversely, Conversational AI bots possess context awareness and are trained to comprehend user intent. They engage in free-flowing conversations, fueled by a Large Language Model that serves as a bridge between users and backend systems, ensuring a seamless user experience. User check for account information.

Artificial Inteligence 144

Artificial Inteligence Banking Technical Review Systems Review 144

UX Planet

DECEMBER 6, 2024

As I delve deeper into understanding the capabilities and limitations of Artificial Intelligence, I see an opportunity for AI/ML to improve an existing flow in the Automotive industry. Customers are mostly flexible with their car preferences due to the nature of the marketplace. Image Credit: Karena E.I Image credit: Karena E.I

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). From new UX-related technologies and automation to personalization. UX experts have already integrated AI into their daily lives in one way or another.

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

UX Planet

DECEMBER 6, 2024

Increased user satisfaction: When users find a learning app design easy to navigate and visually appealing, they are more likely to enjoy their educational experience. Satisfaction leads to positive reviews, recommendations, and increased user retention. The potential rivals are LinkedIn Learning and Udemy for Business.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Alchemer Mobile

JUNE 15, 2024

When did you first become aware of artificial intelligence (AI)? NLP allows you to enter text as if you’re speaking with a human and receive a reply from a computer in a similar style of language. What is a Large Language Model? What is supervised and self-supervised learning?

Artificial Inteligence 100

Artificial Inteligence Feedback Software Reporting Tools Analytic Tools 100

Product Management Lessons from the Trenches

DECEMBER 17, 2018

Fortunately, technology has been rapidly advancing and there are tools available that make this a solvable problem. Where Might Natural Language Processing Add Value to Your Business? Natural Language Processing is a type of Artificial Intelligence focused on helping machines to understand unstructured human language.

Technical Review 30

Technical Review Feedback Software User Testing Artificial Inteligence 30

The Product Coalition

MARCH 29, 2023

Photo by DeepMind on Unsplash Machine learning is now showing impressive results in analyzing clinical data, sometimes even outperforming human clinicians. This is especially true in image interpretation, like radiology, pathology, and dermatology, thanks to convolutional neural networks and large data sets.

Healthcare 158

Healthcare Technical Review Artificial Inteligence Data Visualization 158

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation (DT) is the process of leveraging digital technologies and data to create value and gain a competitive edge in today’s rapidly changing digital economy.

Artificial Inteligence 158

Artificial Inteligence Data Visualization Analytic Tools Research Software 158

The Product Coalition

OCTOBER 1, 2022

The term insurtech is the merger of insurance and technology. In an insurance app, this is the place where customers get to view all their information in a single place like their personal details, customer ids, policy number, reminders about due payments, etc. However, the technicalities are best left to the experts.

Data Visualization 208

Data Visualization Development Artificial Inteligence Technical Review 208

Arkenea

APRIL 10, 2025

Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment. Case Study: AIPowered GenAI for Email Marketing A B2B SaaS provider implemented an external AI team to integrate large language models into their email marketing platform.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. Failure to comply can result in significant penalties.

Artificial Inteligence 40

Artificial Inteligence Reporting Tools Research Software Data Visualization 40

Intercom, Inc.

NOVEMBER 26, 2018

We recently launched Answer Bot , an intelligent chatbot that provides precise answers to customers and which successfully resolves 29% of your most common frequently asked questions, right there in the Intercom Messenger. But starting from scratch, we needed to collate a pool of answers to help train it and gauge its effectiveness.

User Testing 164

User Testing Customer Experience Data Visualization Customer Feedback 164

Product Innovation Educators

JULY 29, 2024

Ulwick introduced the opportunity algorithm in a 2002 Harvard Business Review article. It highlights the need for education and training in customer-centric innovation methods. AI in Innovation: Promise and Limitations Artificial intelligence tools like ChatGPT are emerging as potential aids in innovation.

Data Visualization 284

Data Visualization Research Software Product Research Product Management 284

Split

JULY 13, 2023

Amid this incessant search for perfection, two paradigms have become prominent: Test-driven development (TDD) and feature flag-driven development (FFDD). Test-driven development (TDD), a software development approach in which tests are written before the code, is akin to building a safety net before performing a daring tightrope act.

Software Review 98

Software Review Systems Review Technical Review User Testing 98

Intercom, Inc.

DECEMBER 8, 2020

It can help you identify peak times for support requests and ticket creation which can guide your hiring and tech stack decisions to ensure you continue to meet customer demands. When reviewing this metric, remember to consider the nature of the conversations being held. Resolution rate.

Onboarding KPIs 211

Onboarding KPIs Customer Feedback Data Visualization Customer Experience 211

Roy Madden

AUGUST 31, 2020

We’re designing systems to protect against machine learning bias. We are responsible for our impact as a tech company, as a news reader, and, acutely, as a developer of machine learning algorithms for Leo, your AI research assistant. A peek inside the topic modeler tool. Break down silos.

Artificial Inteligence 119

Artificial Inteligence Feedback Software Research Software User Testing 119

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives. billion U.S. How is AI used in marketing?

Data Visualization 145

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 145

The Product Coalition

MARCH 6, 2023

By leveraging historical data and machine learning algorithms, marketers can make accurate predictions about how new ad creatives are likely to perform, without having to go through the process of testing each variation. Computer Vision is a new technology that exploits the power of artificial intelligence to analyze images.

Data Visualization 166

Data Visualization Advertising Artificial Inteligence User Testing 166

UX Planet

JUNE 30, 2025

A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success stories Until recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment.

Data Visualization 72

Data Visualization Banking Reporting Tools Analytic Tools 72

UX Planet

MAY 24, 2024

The tantalizing world of Artificial Intelligence beckons, offering a transformative solution to your startup’s pressing woes. Embark on an adventure with us as we unlock the tantalizing potential of AI in food industry, unveiling how this cutting-edge technology can revolutionize your startup’s journey to success.

Artificial Inteligence 98

Artificial Inteligence Research Software Feedback Software Data Visualization 98

Alchemer Mobile

JUNE 15, 2024

It’s no surprise business is responding to the rapidly evolving field of Generative Artificial Intelligence (GenAI). It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

Alchemer Mobile

JUNE 15, 2024

The world is on fire right now with anticipation about how artificial intelligence (AI) is going to change the business landscape. While there’s been a lot of hype about what artificial intelligence (AI) technology can do, there’s also recognition we’ve entered a new climate for business growth.

Artificial Inteligence 100

Artificial Inteligence Data Visualization Reporting Tools Feedback Software 100

The Product Coalition

APRIL 17, 2023

Artificial Intelligence (AI) has greatly evolved in many areas, including speech and picture recognition, autonomous driving, and natural language processing. Generative AI develops new data that resembles existing data while adding distinctiveness to it using machine learning techniques.

Generative AI 156

Generative AI Feedback Software Research Software User Testing 156

Arkenea

JUNE 27, 2025

Key Takeaways Healthcare SaaS market is expected to increase due to the adoption of technology such as AI, API connections, vertical SaaS, DaaS, PaaS, edge computing, and more. Cost of Developing and Maintaining a Healthcare SaaS Software Technology has evolved exponentially over the last couple of years.

Research Software 52

Research Software Feedback Software Analytic Tools Healthcare 52

The Product Coalition

AUGUST 12, 2020

As AI technology spreads across the globe, new locations are arising as potential hotbeds for the growth and development of AI technology. To learn more, we talked to Adam Gibson, the head of Skymind Global Ventures’ AI division, Konduit AI. Konduit Appliance is an AI platform service for deploying AI models to servers.

Reporting Tools 105

Reporting Tools Research Software Artificial Inteligence Data Visualization 105

The Product HQ

MAY 10, 2024

Want to become a machine learning product manager? As artificial intelligence technologies continue to evolve and become more mainstream, so too does the demand for machine learning product managers grow among startups and Fortune 500 companies alike. Keep on reading then.

Artificial Inteligence 52

Artificial Inteligence Reporting Tools Research Software Technical Review 52

Userpilot

JANUARY 14, 2024

Due to the rise of new technologies, there will be more demand for PMs with specialist expertise. Greater integration of artificial intelligence and machine learning technologies Artificial Intelligence has been a part of the product management landscape for at least a couple of years now.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Birst BI

NOVEMBER 20, 2018

When you hear about Data Science, Big Data, Analytics, Artificial Intelligence, Machine Learning, or Deep Learning, you may end up feeling a bit confused about what these terms mean. And it doesn’t help reduce the confusion when every tech vendor rebrands their products as AI.

Data Visualization 84

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 84

Userpilot

MAY 31, 2023

TL;DR AI in customer experience refers to the use of AI technologies to enhance and improve the interactions between businesses and their customers. AI and machine learning can help boost customer retention , provide quick responses via chatbots , and drive self-service. Want faster and improved content for your SaaS?

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience Artificial Inteligence 97

The Product Coalition

JANUARY 27, 2024

Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. Eliminate redundant features and loops that waste energy Regularly review and refactor code to remove unnecessary features and optimize loops, particularly during code reviews and performance optimization phases.

Analytic Tools 158

Analytic Tools Research Software Reporting Tools Software Developers 158

Usersnap

APRIL 29, 2023

Breaking-edge technology usually feels like something that requires advanced technical knowledge. ChatGPT on the other hand is easy to access, use and train for anyone. ChatGPT is an artificial intelligence chatbot developed by OpenAI , built on a large language model. Let’s get started!

ChatGPT 105

ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

Intercom, Inc.

MAY 22, 2019

Deepa joined me for a chat about everything from ways to prioritize customer experience to going all-in on machine learning. The customer defines the problem, but it’s on you to do root-cause analysis and solve the problem with your technology. I went to law school, and I worked in technology transactions for a couple of years.

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

Arkenea

JULY 9, 2025

It requires comprehensive organizational transformation, strategic planning, and meticulous execution to realize the full potential of this powerful healthcare technology platform. The business impact of successful Epic implementation extends beyond technology adoption.

Reporting Tools 52

Reporting Tools Analytic Tools Feedback Software Data Visualization 52

The Product Coalition

FEBRUARY 16, 2022

Most companies these days have a healthy dose of Artificial Intelligence at the centre of their technology spectrum. Artificial Intelligence is no longer just a buzzword. Many companies are rolling out applications that make use of this technology at its core. Technology is a means to solve the problem.

Data Visualization 125

Data Visualization Artificial Inteligence Customer Experience Document 125

Userpilot

FEBRUARY 21, 2024

Let’s explore each of these data analytics trends to understand how they can be leveraged in your company: Smarter analytics with artificial intelligence : AI enhances data analytics by making processes faster, more scalable, and cost-effective, enabling better user behavior prediction and product optimization.

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102