How B2C companies are using live chat to drive sales and offer a personalized customer experience
Intercom, Inc.
DECEMBER 11, 2018
What differentiates Intercom is how engaging the the Visitor Auto Messages are. Ronan Ryan, COO, knew that creating a world-class customer experience was crucial to establishing trust in their products. As a result, we’ve seen our customer satisfaction scores increase from 8.8 since implementing Intercom.”.
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