Intercom, Inc.

NOVEMBER 18, 2020

Automation supercharges support, empowering teams to provide personal support at scale without overstretching your team – and our data shows support leaders are hungry for more. . 79% of customer support leaders aren’t sure they have the right tools to manage their online chat conversations. The fundamentals of support haven’t changed.

User Testing 223

User Testing Customer Experience Research Software Product Research 223

Userpilot

MAY 27, 2025

Data-driven decision-making: Strong analytical skills, with the ability to use data to drive decision-making and measure success. This team works on high-impact projects that aim to amplify our global user base and drive the long-term growth of our products through data analysis, value creation, and experimentation.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

The Product Bistro

MAY 26, 2016

For coordinating structured customer visits as part of a marketing research program, having a complete segment map of your market aids in the selection of target customers to visit, ensuring that the money you spend on cross functional voice of the customer visits is optimally used.

Marketing 170

Marketing B2C Data Visualization B2B 170

Mixpanel

FEBRUARY 2, 2021

Before we get into the details behind our strategy and approach, here’s a quick overview: An expanded data limit on our Free Plan, from 1,000 MTUs to 100,000 MTUs (or up to 100M events per month), representing an increase of 100x. No more data history limits on all new Free, Growth, and Enterprise Plans.

Data Visualization 94

Data Visualization Analytic Tools User Testing Research Software 94

Userpilot

APRIL 24, 2025

Recommended product manager job openings in data-driven companies 1. A professional with strong analytical skills, capable of leveraging data insights to drive strategic decisions. Analytical mindset, proven experience working cross-functionally to turn data insights into strategic decisions.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Userpilot

APRIL 24, 2024

If you, too, are looking to streamline your user research process, there is no tool better than Userpilot. It enables you to collect customer feedback in-app, analyze user behavior using multiple reports, and conduct product experiments. She didn’t have to use another tool for this purpose. Book a demo to learn more.

User Testing 104

User Testing Product Research Research Software Data Visualization 104

Userpilot

DECEMBER 19, 2022

Creating buzz with consumers or even having a product go viral is quite easy in a B2C (business-to-consumer) environment. However, getting the attention of your target customers with B2B marketing strategies is a lot harder. B2B marketing strategies also tend to use a flywheel model rather than a funnel structure.

B2B 105

B2B User Testing Research Software Analytic Tools 105

Userpilot

JANUARY 9, 2023

We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. Both product personas (B2B) and user personas (B2C) describe somebody who users the product while buyer personas describe those who decide to buy products. Interested?

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userzoom

APRIL 21, 2020

After I finished my psychology degree, I worked in marketing, PR and events for a few years. This included working at a market research agency that did usability research. I ended up managing the usability program and then I started conducting research. How did you end up in your current UX role at William Hill?

User Testing 93

User Testing Research Software Product Research Data Visualization 93

Userpilot

JUNE 19, 2024

Interested in customer insights manager roles? In this guide, we’ll explore the ins and outs of customer insights manager roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.

Data Visualization 40

Data Visualization Customer Feedback User Testing User Friction 40

Userpilot

MARCH 6, 2020

Sophia Benhaddou – Managing Partner and Product Manager at Excelway – – online meeting facilitation tool suite. Olga Springer – Product Manager / Product Owner at SentiOne – a social media listening and internet monitoring tool. Women in SaaS. Women in Product. So I’m the PM and founder of Excelway.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Centercode

OCTOBER 28, 2020

For nearly two decades, Centercode has provided leading platform and managed service customer testing solutions that help companies turn good technology into great products. Centercode’s platform and comprehensive testing services increased time efficiency by 40%. A single, centralized tool for managing all testing data.

User Testing 69

User Testing Reporting Tools Feedback Software Research Software 69

Nulab

SEPTEMBER 22, 2021

Whether you’re an established company with a new product or a brand-new startup, knowing where you fit in the market is vital. Without this knowledge, you could end up sinking hundreds, thousands — or even millions of dollars into a product or service that no one actually wants (looking at you, Google Glass ). Define your market size.

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

Userpilot

JUNE 19, 2024

In this guide, we’ll explore the ins and outs of product marketing manager roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. This allows you to make data-driven decisions.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

The Product Coalition

JUNE 4, 2016

Spectacular & Dangerous Road on Earth- Tianmen Mountain Road, Zhangjiajie, China ( [link] ) When we talk about product management in tech, usually we don’t explicitly distinguish between B2C and B2B. For type of product, B2C and B2B is just the first layer. Inside B2C / B2B, it can still be very different.

B2B 60

B2B User Testing Technical Review Customer Feedback 60

The Product HQ

JUNE 10, 2024

So product managers require many skills, including technical, marketing, customer feedback, data management, project management, and market evaluation skills. So B2B product managers must expose themselves to the outside world and conduct market research and evaluations for new products.

B2B 52

B2B Product Research User Testing Data Visualization 52

The Product HQ

JULY 1, 2024

Meanwhile, data from Comparably shows that an average senior product manager in the B2B vertical earns $120,000 , in the US. That said, many other industries that are utilizing IoT, such as the home services industry, do make use of B2B PMs. According to the data, the higher salaries are not in global brands but in tech companies.

B2B 52

B2B Technical Advisors Reporting Tools Product Management 52

PMLesson's Ace the PM Interview

MAY 19, 2020

Even though the role is very versatile and one of the least standardized roles in tech companies, there are core sets of skills you can develop to be in a good position to become a strong Product Marketing Manager. Communication Clear communication is one of the most important traits of being a solid Product Marketing Manager.

Product Marketing 52

Product Marketing User Testing Marketing Technical Review 52

The Product HQ

FEBRUARY 6, 2023

Since market research is one of the pillars that form the major responsibilities of a senior product manager, a natural follow-up is to ask candidates how they pinpoint customer needs. Knowing this insight makes it easier to validate your product vision and development strategy or pivot if necessary.

User Testing 52

User Testing Research Software Feedback Software Data Visualization 52

Mixpanel

JUNE 23, 2020

At Asana , I lead the experience research team in asking questions to better understand the dynamics of modern work, empowering teams across the business with the data and tools they need to improve the product experience. Begin with research grounded in empathy and accountability.

B2B 52

B2B User Testing Research Software Product Research 52

Mixpanel

JUNE 23, 2020

At Asana , I lead the experience research team in asking questions to better understand the dynamics of modern work, empowering teams across the business with the data and tools they need to improve the product experience. Begin with research grounded in empathy and accountability.

B2B 52

B2B User Testing Research Software Product Research 52

Userzoom

APRIL 5, 2018

Market Researchers doing multivariate, A/B testing, and analytics say sample sizes of 1,000 or even 50,000 are not enough. If I asked you: “Which tool should I use” and showed you this picture below, what would your answer be? You might have also heard, “ Jared Spool say 8 is not enough.

User Testing 59

User Testing Research Software UX Webinar 59

Ronke PM

APRIL 5, 2023

This is regardless of whether we work on B2B, B2C, or BDD products and services. Furthermore, they share product vision, strategy, customer and business value, metrics, and data, which help user experience partners find creative solutions to problems.

Leadership 52

Leadership Product Management Product Manager User Testing 52

ProductPlan

JANUARY 17, 2023

That’s why I never rely on market research. Self-service user research websites. These specific solutions may lean a bit toward B2C scenarios, and UsabilityHub is oriented more toward putting prototypes or other designs in front of users for a reaction. Professional user research recruiters.

B2B 59

B2B User Testing Customer Feedback Customer Experience 59

The Product HQ

APRIL 20, 2024

These professionals come from various backgrounds, such as communications, engineering, and marketing, to name a few. Business-to-business (B2B) or business-to-consumer (B2C) product managers (PMs) have mastered various hard skills. It then builds the product’s features, user stories, backlog, and post-launch product analytics.

B2B 52

B2B User Testing Research Software Analytic Tools 52

Userpilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? However, customer insights can help your teams understand all aspects of your B2B partners. This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Alchemer Mobile

OCTOBER 18, 2024

Whether you’re surveying your customers, employees, or performing market research, surveys enable you to easily gather quantitative and qualitative feedback at scale. Different studies and data analysis have come to a variety of conclusions. Survey fatigue is very real and can negatively impact your data collection efforts.

Product Research 177

Product Research Customer Experience User Testing Feedback Software 177

BrainMates

MAY 26, 2025

Service / Support Feedback This is your general something is not working or I am happy / unhappy with your service type of feedback. Service feedback is also important to aggregate and may hide feature or experience feedback covertly. In B2C this may be respected reviewers or content creators.

Product launches 40

Product launches User Testing Product Research Marketing 40