B2C Naming User Experience Weak Development Team 
Userpilot
APRIL 7, 2023
When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. However, customer insights can help your teams understand all aspects of your B2B partners.
Userpilot
FEBRUARY 12, 2021
Of the 1000 companies we signed up for to study their onboarding, 73% of B2C companies offered a free or freemium product, and 86% of B2B brands offered a free trial instead of freemium. We will then explain the benefits of freemium for SaaS and why they work well for B2C companies and not so great for B2B.
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Intercom, Inc.
NOVEMBER 7, 2019
Here are five quick takeaways: The founders of Spendesk noticed that, while the B2C space was innovating with peer-to-peer quickpay options, nothing like that existed in the B2B space (which often lags a few years behind the consumer market). Instead, focus on fostering a culture of communication and feedback loops between the team.
Mind the Product
JUNE 28, 2018
Is there a difference between developing an enterprise and a consumer product? It is true that enterprise products are becoming more consumerised as competition and user expectations increase – Slack is a great example of this. Here, there is tremendous space for variation in user context and user needs.
Intercom, Inc.
NOVEMBER 11, 2021
Samuel Hulick: I actually started as a full stack developer. Back in those days, and this was like over 10 years ago, the developer would get a Photoshop file that had all of the different interface elements. I’d love to hear about the framework the title is named after. And it was basically my job to make it clickable.
Intercom, Inc.
DECEMBER 21, 2021
Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C. Webflow’s Maggie Hott on building a scalable sales team from the ground up. Intercom on Product: Keeping the momentum going as you scale. Not work, work, work.
The Product Coalition
JULY 17, 2018
Is there a difference between developing a product for enterprise and a consumer? It is true that enterprise products are becoming more consumerized as the world gets more competitive and user expectations increase. Here, there is tremendous space for variation in user context and user needs.
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