The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 178

User Testing Weak Development Team Customer Experience Customer Feedback 178

Userpilot

JULY 14, 2021

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. Best for large enterprises. ease of use.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Mironov Consulting

DECEMBER 29, 2022

IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said  but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s B2B software services companies work the other side of the problem.  The

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

UX Studio: Product Management

JULY 5, 2021

As a client, you invest your time, energy, and limited resources into your digital product development. As a design agency that works with NYC companies , we have developed an effective remote collaboration process that helps us stay in touch with our partners despite time zone differences. Is there anything we can help you with?

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

UX Studio: Product Management

JANUARY 11, 2022

Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. This is our fantastic UX team. However, we have also developed a remote policy that helps us effectively collaborate with clients worldwide. We did it for you instead! Vienna Pixel.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Mironov Consulting

OCTOBER 26, 2016

Over the past year, I’ve done a half-dozen evaluations of product management teams at enterprise software firms. Engineering Teams Focus On Overall Productivity. Agile development teams think about productivity in terms of overall velocity metrics and backlog/roadmap commitment. Sales lives in a different world.

Research Software 87

Research Software Analytic Tools User Testing Data Visualization 87

PMLesson's Ace the PM Interview

JULY 13, 2020

From initial design and development through launch, upgrades, maturation, and eventually end-of-life, PMs are found wrangling other departments with competing priorities. Leading a diverse team. 5 stars, you’ll be well-equipped to do it all, whether that means managing a team of developers or interacting with non-technical customers.

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Certifications User Testing Data Visualization Feedback Software 52

Reveal

OCTOBER 14, 2021

We call one application a modern application when it is built with a combination of modular architecture patterns, DevOps, DevSecOps, serverless operational models, and agile development processes that allow businesses to reduce risk and accelerate time to market. What Are The Major Issues With Legacy Systems?

Analytic Tools 59

Analytic Tools Data Visualization Research Software Reporting Tools 59

Business of Software Conference

JANUARY 31, 2020

You can spend as much as you want on developing a product, but no one cares how much you spend – they only care about it’s value. I’m a 40 year Silicon Valley veteran of enterprise and B2B software; last 30 years of that on the product management side. And your typical team costs you per year? Good for you.

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Weak Development Team User Testing Customer Experience B2B 59

Business of Software Conference

OCTOBER 1, 2019

I’m a 35 year veteran of Silicon Valley enterprise software which obviously means I’m not that smart I should’ve done something better and easier. And for the last decade or so I’ve been doing a combination of things around enterprise software product management. And then we’ll dive right into it.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. So they created a software that provides control, visibility, and payment methods for corporate finance teams. Nico: Correct.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Business of Software Conference

JULY 28, 2020

And now what happens out of something like this is you’ll do a thing that your security professional thinks is bad. They’re pretty bad at it. So, I started with this concept that we think people make bad decisions. And you hypothesize that they have just robbed a bank and stolen a car. Those of you from the UK?

Reporting Tools 69

Reporting Tools Research Software Data Visualization Banking 69

Intercom, Inc.

JULY 26, 2018

Remarkably, the team stuck around with few exceptions. Or you had to go to the other extreme of spending hundreds of thousands of dollars on some massive analytics software with this enterprise-y sales thing. I’m not a good developer, but I know enough to sort of be dangerous. This is a bad situation.”

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

Business of Software Conference

FEBRUARY 10, 2020

Whilst VP, Digital Product & Strategy for Small Business at JP Morgan, Isa observed that the bank branches that were most profitable were ones with the most engaged people. I became the youngest actually head of digital product for all of small business banking. Video, Slides & Transcript below. Upcoming Events. Well I did.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Business of Software Conference

NOVEMBER 12, 2019

As Mark alluded to I recently started another company called Ropig in the developer tool space but it’s brand new and I don’t really have any lessons learned yet so I’ll focus today’s talk on MeetEdgar. So we don’t have a sales team. The banks because. We don’t do any kind of custom work.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

As Mark alluded to I recently started another company called Ropig in the developer tool space but it’s brand new and I don’t really have any lessons learned yet so I’ll focus today’s talk on MeetEdgar. So we don’t have a sales team. The banks because. We don’t do any kind of custom work.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Split

JULY 22, 2019

In enterprise IT, we look around and we see Amazon, we see LinkedIn we see Booking.com… we see these companies that do these amazing technical feats and we think, “Well, I don’t have the scale or I don’t have the team to build all that tooling to do the same things.”. Has anyone here heard of The Mojito Test?

Feedback Software 40

Feedback Software Analytic Tools Research Software Reporting Tools 40

Business of Software Conference

JANUARY 28, 2019

He’ll be talking about how to scale and onboard sales teams effectively. We got the team together and went to work on it. This is the team in Sao Paolo, we did it in London, Paris, all over the place. Paul is returning to speak at Business of Software Conference Europe 2019 in Cambridge, UK in April.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Intercom, Inc.

OCTOBER 15, 2020

Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. Because I think it’s an area that’s lacking in literature.

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

Business of Software Conference

AUGUST 30, 2019

So I have talked about jobs to be done and how you can use it specifically for marketing as opposed to just for product development at a couple of conferences. And what’s funny is messaging working on your messaging has been getting a bit of a bad rap lately. And it’s not bad: ‘gain total control of your money’.

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Userpilot

JANUARY 26, 2021

It helps product and product marketing teams piece together and analyze the cross-channel data to improve their touchpoints. They made a hypothesis and tested their analysis by creating onboarding experiences with Userpilot. For example: customer testimonials from the sales and customer success teams. But then what?

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Userzoom

NOVEMBER 6, 2019

I wanna, first of all, thank Tom and the whole marketing team for putting this show together, can we get a round of applause for them? You don’t have to just have great, you know, enterprise grade back-end, you have to have fantastic consumer grade front-end as well, whether you’re in B2C or B2B, doesn’t matter.

Research Software 68

Research Software User Testing Product Research UX 68

Intercom, Inc.

JANUARY 10, 2019

Or showing you your bank balance. Also, if a person is sitting there answering people’s calls about their bank balance eight hours a day, they would go out of their mind with boredom. They got a bad rep, but they’ve come through the other end, I think. To take Paul’s example, a bot that tells you your bank balance.

User Testing 143

User Testing Banking Customer Experience Technical Review 143