Userpilot

MAY 17, 2025

Many product teams dont truly understand their app user journey. No surprise, then, that most apps lose 77% of their daily active users within just three days of installation. To help, I broke down real apps step-by-step to uncover what works (and what doesnt) at every stage of the journey, from first discovery to long-term loyalty.

Analytic Tools

UX Planet

JANUARY 15, 2025

User engagement metrics measure how actively and effectively users interact with a platform, product, or service. Daily Active Users (DAU): Number of users who engage with the platform daily. social media platforms, news,gaming). Benchmarking examples Social media (e.g., Useful for products with frequent usage (e.g.,

User Testing

UX Planet

NOVEMBER 18, 2024

Or: Helping users understand and instantly fall in love with a new product IdeaPilot AI — Onboarding design for AI-powered SaaS platform If you have a complex, sophisticated product and you want it to engage users and solve their problems, what you need is proper onboarding. Learnify — UX/UI design of the online courses platform 4.

Feedback Software

UX Planet

JUNE 30, 2025

A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success stories Until recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment. In the UK, NatWest’s AI assistant, “Cora,” handled 11.2

Data Visualization

UX Planet

MARCH 15, 2025

Taylor Swiftimage via Wikipedia Commons Im a big fan ofuser research. To paraphrase Taylor Swift: me and research vibe likethat. But not everyone vibes with user research. Design without research is guessing: you have no idea what or whose problems youre trying tosolve. No research means you have no personas.

User Testing

Crafty CTO

AUGUST 1, 2025

… the interesting thing to me is this breadth of research happening across science and Gemini and robotics and things like that … all that actually ends up upstreaming into the mainline models which is super exciting.” Section Session Speaker Morning Keynotes Gemini 2.5 Section Session Speaker Morning Keynotes Gemini 2.5

Research Software

Business Acumen Institute

SEPTEMBER 18, 2023

I do a lot of research. And, the research is done sometimes to the workshops I deliver. And the way I see it sometimes is through these quick examples. So we have technical solutions that don’t necessarily solve a customer problem. So what is going on? Sometimes to the interviews I conducted through diagnostics.

Data Visualization

Intercom, Inc.

FEBRUARY 26, 2018

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

Research Software

The Product Coalition

JULY 11, 2023

Gone are the days of relying solely on traditional banking institutions to manage our finances. The emergence of blockchain technology has paved the way for a decentralized financial landscape, transforming the way we interact with money and assets.

Reporting Tools

Intercom, Inc.

FEBRUARY 6, 2020

In 2019 research firm IDC found them to deliver 869% ROI (??) Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills. And it’s an advantage that traditional corporate learning platforms simply can’t replicate.

Feedback Software

Intercom, Inc.

JUNE 19, 2018

The first sign that the thieves were on the move came when Tristan, CEO of a startup accelerator, was contacted by his bank, Monzo , through their app. Unfortunately, Tristan still had to handle charges on cards from two other banks. Messaging is the dominant app on mobile, driving consumer interest in this channel.

User Testing

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software

Intercom, Inc.

JANUARY 21, 2020

I studied the first screen of 25 popular iOS apps to determine how much text they use. The results shows us the value of taking a principled approach to writing text for mobile apps – because product design is still all about the words. Mobile apps dominate our digital experiences. Every app contains at least some text.

Research Software

The Product Coalition

NOVEMBER 27, 2023

It’s difficult to find a SaaS company that isn’t already in the niche you wish to enter! The solution? Vertical SaaS! Vertical SaaS has had a tremendous run during the last decade. Why is Vertical SaaS on the rise? Spotify is an example of regular SaaS ; you pay to conveniently locate and stream music.

Research Software

The Product Guy

MAY 7, 2020

A PM may receive help from specialists in the organization such as Researchers, Project Managers, Product Marketing etc. As you climb the ladder, primarily the focus changes from solution and execution to strategy. A Platform PM also concerns himself with stability and safety of the platform. Specialist PM Roles.

Technical Review

Product Talk

DECEMBER 7, 2022

Product teams have a variety of research activities they can draw upon when engaging with customers. In my continuous discovery framework, I argue teams need to discover opportunities and solutions. When discovering solutions, the goal is to match each solution to a specific need, pain point, or desire. Tweet This.

User Testing

Intercom, Inc.

OCTOBER 13, 2020

At Intercom, we have taken advantage of these technologies relatively early. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? A complex system that works is invariably found to have evolved from a simple system that worked”.

Artificial Inteligence

Mind the Product

MAY 3, 2019

begins Prakriti Parijat of DBS Bank. We may say “there is no such thing as a dumb question,” but in research, this isn’t true. Many product managers will say their foremost challenge is “being able to conduct proper research to validate whether the market truly needs what they’re building”. “Do you like the conference so far?”

Product Research

The Product Coalition

NOVEMBER 29, 2022

In 2023, more web-based businesses will be opting to develop mobile apps to build a loyal customer base, uncover more valuable user insights, and facilitate a more seamless user journey. Screen size and usability When creating an app, screen size dictates everything. Example of layered interfaces.

Analytic Tools

The Product Coalition

MARCH 15, 2023

How many financial apps do you have on your phone, and how often do you use them? Chances are the ones you frequently use have a simple, intuitive app onboarding process. If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat.

Onboarding KPIs

Product Innovation Educators

APRIL 24, 2023

Research has found that such tensions reflect underlying paradoxes, and they might actually be something that can help us in the end. Our guest, who has been researching this for over 20 years, is Dr. Marianne Lewis. We think about is as a system of tools. “Either/or” thinking tends to be our default.

Research Software

The Product Coalition

APRIL 17, 2023

By facilitating the quick and efficient development of new content and data, this technology can potentially transform various industries, from entertainment to healthcare. Generative AI is a potent tool for content creation and data generation since it can generate new data with some originality by learning from existing data.

Generative AI

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

Feedback Software

Melissa Perri

JUNE 29, 2017

I was tasked with gathering the requirements from sales, coming up with a solution, designing it, and then shipping the specification document to development to be built. I went on being called a Business Analyst as I worked at banks and other financial services companies. You are teaching us to talk to users, but I am a Product Owner.

Product Manager

The Product Coalition

DECEMBER 14, 2019

A new generation of financial services needs the incorporation of technology innovation. The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. Intellectsoft offers world-class FinTech solutions and Blockchain financial technologies.

Analytic Tools

Mind the Product

MARCH 29, 2020

At Mind the Product, for example, we’ve seen a 26% year-on-year increase in numbers of people interested in coming to our ProductTanks. A quick LinkedIn search ahead of APAC week , for example, showed there were nearly 19,0000 open roles across AsiaPac for product managers or heads of product. But the region is playing catch-up fast.

Product Research

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. We covered: The benefits of proper user research.

User Testing

Reveal

OCTOBER 14, 2021

Easy to use and understand analytics is a crucial part of every modern SaaS application. In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. Table of contents: What is a legacy system? What are the major issues with legacy systems?

Analytic Tools

The Product Coalition

JULY 21, 2022

For the past few weeks, I have been researching the Web3 phenomenon. Many technological advancements have occurred over the years since the invention of the internet. the next generation of web technology, all that changed in 2004. era, a host of technologies have transformed the Web. The semantic Web solution or Web 3.0

Research Software

The Product Coalition

OCTOBER 13, 2022

Market research, trends, and data indicates that APIs are one of the most strategically important areas of technology. APIs are the dominant communication and integration technology and this is only going to grow, if not explode. This article looks at selected research, trends, and data points that support this view.

Enterprise

Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. George” is the name of Erste Bank’s web and mobile app. A human name was purposefully chosen to portray using the app can be just like interacting with a friend. What do the customers need?

User Testing

Intercom, Inc.

OCTOBER 15, 2020

Out of that,I was forced to actually talk to people and learn through very different methods and tools. From that I’ve not only worked on over 3,500 different products, but I’ve been building methods and tools and things to help bring products and services to markets. Are these all software? Okay, that makes sense.

Research Software

Userpilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Research Software

Userpilot

JULY 8, 2024

Looking for examples of customer journey touchpoints? The article explores 20 major touchpoints in a SaaS product journey. To identify the key touchpoints, first research customer expectations and needs. First, research your customers to find out what their needs and expectations are. Let’s dive in.

Analytic Tools

Mind the Product

JANUARY 25, 2020

Scaling from Research to Production. Are there prior examples available to teach the machine learning models? This is an example of something new that is absent in traditional methods. Mayukh uses the example of a data hack on a bank to illustrate what metrics need to be optimized. Problem Mapping. Problem Mapping.

Artificial Inteligence

Userpilot

FEBRUARY 7, 2022

Here at Userpilot, we talk a lot about how to design your UI effectively , but sometimes I think that bad UX examples are even more instructive. To take your understanding to the next level, you can study the UX mistakes made by other SaaS companies , not just your own. So, here’s a collection of bad UX examples from SaaS tools.

Analytic Tools

The Product Coalition

MARCH 14, 2023

Know Your Customer (KYC) in mobile app banking is designed to protect financial businesses against crimes like fraud and money laundering. On the user’s side, it’s a process where they need to verify their identity, address, and purpose of using the app. Short attention span. Define what identification is considered acceptable.

User Testing