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Using Dopamine Design to Enrich the Digital Banking Experience

UX Planet

This is the effect of Dopamine Banking, where finance meets emotions and entertainment, and every tap of your smartphone is engineered to delight and reward. Traditional banking often struggles to capture and maintain customer engagement. Traditional banking often struggles to capture and maintain customer engagement.

Banking 71
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Why Great Ideas Fail in Finance: It’s Not the Digital Product, It’s the UX

UX Planet

Chasing the next big product win in banking or fintech? For decades, banks competed through branch locations, branding and fee structures. The smartphone app has become the front line of financial competition. Any banking app that feels generic, uninspired or offers little real value is already lagging behind.

Finance 96
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Mobile App Analytics Best Practices: What Top Apps Are Doing Differently

Userpilot

Most product teams get mobile app analytics wrong. They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. Heres what goal-based analysis would look like.

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Unconventional product lessons from Binance, N26, Google, more | Mayur Kamat (CPO at N26, ex-Binance Head of Product)

Lenny Rachitsky

Listen now: YouTube // Apple // Spotify Brought to you by: WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs Paragon —Ship every SaaS integration your customers want Vanta —Automate compliance. Tight feedback loops beat elaborate planning. Simplify security.

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10 Things to Look for In a Session Replay Platform

Userpilot

Looking for the perfect session replay platform but feeling lost in the sea of options? With solutions ranging from simple recording tools to full-featured analytics platforms, the big question is whether to choose a standalone tool or an all-in-one solution. You’re not alone.

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9 Practical Strategies to Reduce App Churn [+ How to Measure Churn Rate]

Userpilot

Appsflyer reports that app churn rate hits 70% within the first 24 hours, and by day 30, that number climbs to over 90% for most apps. These are alarmingly high figures, especially when you consider that customer acquisition cost for mobile apps has been steadily increasing. What is mobile app churn? How do you do it?

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Unlock Your Career Potential: Mastering Business Acumen for Lasting Success

Business Acumen Institute

So we have technical solutions that don’t necessarily solve a customer problem. We need people like an engineering manager who needs to understand customer and market problems to innovate around those solutions. So the idea behind the canvas is that it’s it’s almost like it’s systems model.