Fearless Product

APRIL 13, 2020

Episode transcripts with more resources can be found at Fearless Product Leadership Podcast. Swapna Malekar, Product Lead, RBC Royal Bank of Canada. Rachel Obstler, VP of Product at PagerDuty, former VP of Product at Keynote Systems. Share what was most useful to you by leaving a review. Feedback is a gift!

Feedback Software 40

Feedback Software Systems Review Banking Technical Review 40

PMLesson's Ace the PM Interview

MAY 22, 2021

Not only do you need to demonstrate your technical prowess and experience with designing complex systems, you also need to showcase your soft skills in people management. System Design Design Twitter ( Video answer ) How would you build Instagram? What do they say about your leadership style?

Engineering 52

Engineering Weak Development Team Technical Review Research Software 52

Sachin Rekhi

JUNE 16, 2019

I've long found myself unsatisfied with the conventional discourse of what leadership is supposed to look like in Silicon Valley technology companies. These best practices are typically oversimplified into two high-level philosophies on leadership. Makes sure there is always enough cash in the bank.

Technical Review 123

Technical Review Leadership Systems Review Banking 123

ProductPlan

DECEMBER 6, 2022

With company leadership, product management sets the strategic direction for the product(s). Personal finance, banking, and credit. For instance, the delivery of mobile consumer banking services involves multiple product managers or product management teams. The online banking product manager. Lending and underwriting.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Artificial Inteligence 52

Intercom, Inc.

FEBRUARY 26, 2018

Investors are incentivised to put their money anywhere other than a bank. Be extremely mindful and diligent in understanding the security of companies you are outsourcing to. By reducing the amount of services we relied on, we reduced the amount of time (mental and physical) required to operate the new system. Money is cheap.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Mironov Consulting

APRIL 15, 2023

 So there must be something more systemic happening: all engineers and product managers and designers can’t be congenitally lazy or inattentive or financially illiterate.  (Hint:  But if we see this as a systemic problem, it can be less about individuals.  More What Does That Have To Do With Chocolate Cake?

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

Mind the Product

AUGUST 19, 2019

Anomaly detection is used to identify suspicious bank transactions or fake accounts. An ML system would probably catch more mistakes but would be far more expensive to build. You forget that your dataset also includes December and Christmas holidays that skew your data due to unusual user activity and behaviour.

Artificial Inteligence 180

Artificial Inteligence Data Visualization Product Research Reporting Tools 180

The Product Coalition

NOVEMBER 7, 2019

In the 14 years since he started working with Agile methodologies, he has helped companies such as Spotify, H&M, King, Avanza Bank, Telenor, and Sony Ericsson work more effectively. Viktor runs training and workshops on a wide variety of topics such as agile team dynamics, product ownership, leadership, and management.

Agile 60

Agile Research Software Feedback Software Systems Review 60

The Product Coalition

MARCH 8, 2020

Alanna Innes , Product Owner at xDesign At the Edinburgh offices of Lloyds Bank Commercial Finance, Alanna & Duncan shared with an audience of over 100 people how their product team at Heineken employed user research methods to ensure the successful launch of a digital customer relationship management (CRM) system.

User Testing 79

User Testing Customer Experience Customer Feedback Feedback Software 79

Mironov Consulting

JULY 27, 2023

  “ BNP Paribas is the largest bank in France.  We  There's no truly committed schedule or perfect spec : we keep learning as we design systems, discover complexities, stumble, invite early users to rip apart beta releases.  Our ” Building software is as much art as science.  There's

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Mironov Consulting

FEBRUARY 27, 2023

Our on-prem customers have conflicting demands of us: an ongoing stream of fixes and improvements that don't require upgrading their fragile factory systems or re-implementing any custom integrations.  And let’s assume that most of these notifications will be lost, ignored, filed for later review, or misunderstood.  We

Technical Review 69

Technical Review Customer Experience Software Review Data Visualization 69

Mironov Consulting

SEPTEMBER 15, 2019

And data may be hidden behind organizational or regulatory walls: you may have trouble using your company’s consumer e-commerce history without a GDPR-flavored privacy review. We need a plan for human review of results and escalation to humans when outcomes seem incorrect. Or getting access permissions from IT takes 6 months.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Business of Software Conference

OCTOBER 11, 2023

Linear for project management) Decisions made on trend may be conjoined in contextual groups, similar to pillars Segmenting market to reach “best of both worlds” For example: Red Hat (RHEL), mongoDB, elastic, Slack Enterprise vs core technology mass-market consumer product Choices can be taken to extreme levels to distinguish a small company in a competitive (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Intercom, Inc.

SEPTEMBER 12, 2019

Probably not, because design is a practical activity where ethics is more of a system of beliefs. And it’s the system that’s at fault. This is the system.” ” The system is exclusive for people who are privileged enough to be able to use these machines, people who use them on a day to day basis.

Research Software 112

Research Software Data Visualization User Testing Customer Experience 112

Revulytics

DECEMBER 10, 2019

In this webinar, Steven Haines, founder and CEO of Sequent Learning Networks and author of The Product Manager’s Survival Guide , draws on extensive product leadership experience to show how to develop customer empathy, develop great customer insights, and transform them into better value propositions. It’s not damning anyone.

Research Software 76

Research Software Reporting Tools Feedback Software User Testing 76

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. was still working as a senior VP of an investment bank, he explored the investment potential of the internet. Britannica.com ).

Product Strategy 67

Product Strategy User Testing Strategy Technical Review 67

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. Yeah, I must say that since I came here, it’s been a delight to use the public transportation system. I’ve been doing this for 3.5

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Sequent Learning

DECEMBER 10, 2019

In this webinar, Steven Haines, founder and CEO of Sequent Learning Networks and author of The Product Manager’s Survival Guide , draws on extensive product leadership experience to show how to develop customer empathy, develop great customer insights, and transform them into better value propositions. It’s not damning anyone.

Webinar 52

Webinar User Testing Weak Development Team Research Software 52

Sachin Rekhi

JANUARY 11, 2010

His vision for PayPal was no less than to become "the Microsoft of payments, the financial operating system of the world" and he often talked about solving corrupt government practices of inequitable wealth distribution through his simple online service. Peter Thiel is no doubt a man with a big vision.

Reporting Tools 60

Reporting Tools Systems Review Vision Startups 60

Mironov Consulting

OCTOBER 26, 2016

Sales needs Product and Engineering to review these ASAP. If Deutsche Bank might license our consumer credit scoring system for $1.2M/year Ideally, most customer needs are handled by the current product. And a few more are in this quarter’s roadmap Inevitably, though, a handful are not.

Research Software 87

Research Software Analytic Tools User Testing Data Visualization 87

Userzoom

MARCH 28, 2018

They decide what you are like through their social media updates, through reviews, through all of the different channels they’ve got – they decide how your brand is perceived. ” My latest one is my banking app. ” They believe that because they’re senior management, they have to provide leadership.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Intercom, Inc.

FEBRUARY 14, 2018

You’ll never have to explain the importance of your discipline, nor explain what it is you do, to anyone in the leadership team. Leadership doesn’t understand what it is you do. Each bank of desks is a product team, with our PMs, Designers, Engineers, Researchers, Analysts and more sitting together. We understand you.

Product Research 188

Product Research User Testing Research Software Feedback Software 188

Business of Software Conference

MARCH 24, 2021

I graduated with a degree in finance, I didn’t want to work at a bank. And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. But what we do is we we follow a system we built called shape up, which is our methodology for building products.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

OCTOBER 1, 2019

So there’s almost always two questions that I hear from the executive team or the leadership team when faced with reviewing a roadmap or anything else that comes out of product management usually they are phrased in these two ways. Right the fourth one is we’ve got to share the tradeoffs with the sales leadership.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Business of Software Conference

OCTOBER 29, 2018

Nilan did a great job of this yesterday, talking about how, uh, you know, at TransferWise, their job is to beat the banks. So then to like beat the banks, uh, so like sell what is awesome about your job and as a result you’re gonna get a lot more interesting people coming into your organization. How much more passionate is that?

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Modus Create

MARCH 16, 2020

Risk Management: As a remote-first company, our systems, processes, and policies enable working from home at a global scale, with high productivity. Additionally, we are providing a communication plan for employees, including a dedicated slack channel, centralized information repository on company-wide portal, and daily leadership briefings.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Intercom, Inc.

JANUARY 10, 2019

Bots are great at things that are suitable for computer calculations, like when your next bill is due. Or showing you your bank balance. Also, if a person is sitting there answering people’s calls about their bank balance eight hours a day, they would go out of their mind with boredom.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Userzoom

NOVEMBER 6, 2019

You know, even not just these, like the digital companies, they were born digital pretty much, but also these companies that are in all kinds of industries, insurance companies, banks, retailers, brick and mortar, all sorts. 3M or, you know, travel companies, of course, all of them are going through digital transformation.

Research Software 68

Research Software User Testing Product Research UX 68