The Product Coalition

DECEMBER 22, 2022

The reasons why Saas startups are recently making a huge wave to become the next trillion-dollar industry. billion by the end of this year. Design, development, testing, launch, and maintenance are the stages involved in the creation of Saas software. Explore the upward trends to know more. billion to an estimated $171.9

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Analytic Tools Data Visualization Reporting Tools Startups 116

Split

MARCH 10, 2023

Why Care About Software Architecture? And no one in their right mind today would promote the BDUF (big design up front) model as the be-all and end-all of creating a modern, high-performance, highly available and fault tolerant system. It’s why Agile works so well! Engineers love to crank out code.

Software Review 98

Software Review Systems Review Data Visualization Document 98

Userpilot

JANUARY 18, 2023

With so many product marketing strategies floating around the SaaS world, it can be hard to identify the right one. In this guide, we’re going to go over what PLG marketing is and why it just might be the perfect approach for your business. Utilize viral marketing and product experiments to generate more word-of-mouth traffic.

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Analytic Tools Feedback Software Onboarding KPIs Marketing 98

Userpilot

JULY 2, 2021

Read on to learn about cross-selling, upselling, and other top tactics that can help you maximize the value received on both ends of the SaaS relationship! Read on to learn about cross-selling, upselling, and other top tactics that can help you maximize the value received on both ends of the SaaS relationship! Table of Contents.

Analytic Tools 98

Analytic Tools User Testing Customer Experience Strategy 98

Userpilot

JANUARY 26, 2023

Why is it important for product managers ? Test your assumptions about user needs with beta and usability testing and collect user feedback to understand their pain points better. What is inclusive product design? How can you incorporate it into the product development process? Are you ready to dive in? Book the demo!

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Product Research Feedback Software Research Software User Testing 98

Userpilot

JULY 20, 2023

From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks! CopyAI: generate social media posts, emails, blog titles, landing page copy etc. SurferSEO: AI-generated blogs, SEO optimized.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

OCTOBER 27, 2021

Why expansion revenue is important. Why focus on generating more expansion revenue? In a world where SaaS metrics like MAUs have become the center of media attention, it can be easy to forget that satisfying your existing customers is more important than constantly finding new ones. What is expansion MRR?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Onboarding KPIs 98

Userpilot

JUNE 12, 2023

In this article, we examine the unique world of SaaS conversion. Book a demo today to learn how it works. Whether you’re converting website leads or attracting paying users, understanding and optimizing the SaaS conversion path is key to unlocking success and achieving sustainable product growth. Let’s dive in!

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Customer Experience User Friction User Testing Data Visualization 98

Product Talk

AUGUST 10, 2016

But that’s going to take time and I want you to have it today. So I’m going to scratch the surface in this blog post. I hope to have the book ready by early 2017 and I’ll be blogging bits and pieces along the way. I’ve found a visual aid that is profoundly changing the way teams work. Or you will be left wanting more.

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Research Software Product Research User Testing Customer Experience 241

Mind the Product

APRIL 3, 2020

Our week-long event – Mind the Product APAC has come to an end and what a week it’s been! Our product family is feeling bigger and better than ever before but just because the event is over, does not mean the celebration has to end too. We’ll let you decide! We Enjoyed a Week of Awesome Talks. Hacking Confidence.

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Product Research Customer Experience Events User Testing 188

Imaginary Cloud - Design

MAY 30, 2022

So we can consider the two processes to be very similar, but we'll explain how both processes work and why PDP is the more appropriate for digital products. Why is the Product Design Process important. ? Why Product Design Process is better than Design Thinking when creating digital products? Table of contents. Prototyping.

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Research Software User Testing Analytic Tools Feedback Software 74

Userpilot

SEPTEMBER 4, 2023

To learn more about that and how its advanced segmentation feature can help you better connect with users, book a demo today. To learn more about that and how its advanced segmentation feature can help you better connect with users, book a demo today. What is psychographic segmentation?

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Product Research Data Visualization User Testing Research Software 104

Product Talk

DECEMBER 11, 2019

I’m Teresa’s blog editor. That’s why we recently launched the Product in Practice series , where we’re highlighting excellent work that different product teams are doing. That’s why we recently launched the Product in Practice series , where we’re highlighting excellent work that different product teams are doing. Tweet This.

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Research Software Product Research User Testing Data Visualization 154

Userpilot

MAY 2, 2023

If new users don’t get an amazing onboarding experience, you could end up with higher churn rates. That said, optimizing the onboarding experience can be hard if you don’t have user onboarding examples to reference. What is a user onboarding experience? SaaS onboarding flows should also serve as a guide toward the first Aha!

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Analytic Tools Feedback Software Customer Experience Data Visualization 96

The Product Coalition

MARCH 11, 2021

We’ve expanded our principles to reflect Brian Balfour’s better-defined “New Age Growth”, and adopted Product Thinking to unlock huge A/B tested conversion, retention and AOV uplifts. The story and secrets of our evolution are grounded in the theories of great thinkers across the world. Life had other plans.

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Product Research User Testing Customer Experience Data Visualization 132

Intercom, Inc.

JUNE 23, 2022

That’s why, for the past five years, Amanda Malko has been thinking about how marketplaces change the way people buy software, helping B2B SaaS businesses find reputable software that can help them grow their business. Sometimes, it can even tell us something about the world we live in.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Usersnap

SEPTEMBER 21, 2021

By the end, you’ll be brushed up on the topic and know what to do with it to improve your SaaS with the voice of the customer. : Conduct More Customer Satisfaction Surveys What Are Customer Experience Surveys? Why Is a Customer Satisfaction Survey Important? CSAT Are You Segmenting And Testing Your Customer Satisfaction Survey?

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Customer Satisfaction User Testing Feedback Software Product Research 94

Indicative

OCTOBER 8, 2020

billion video gamers around the world — and 16% of U.S. By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. . Gaming data is one of the most valuable sources of information out there. . What Is Gaming Analytics?

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Data Visualization Analytic Tools Research Software User Testing 145

Userpilot

DECEMBER 21, 2022

Taking the voice of the customer (VOC) into account is essential when trying to maximize customer satisfaction, improve user sentiment , and get the most out of your marketing efforts. In this article, we’re going to show you: Four reasons why VoC is important. Why should you care about the Voice of the Customer?

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UX Studio

FEBRUARY 15, 2024

Today we have Victor with us. I’m really excited for the conversation that we’re going to have today. I’m really excited for the conversation that we’re going to have today. In this episode, we have a conversation with Viktor Eperjesy, Innovation Portfolio lead at Supercharge. The Budapest GO project.

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. They’re an essential tool for SaaS businesses because of how much their usage correlates with financially important metrics like activation , retention , and feature usage. The end goal of a product tour should always be activation. Let's get into it.

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Analytic Tools Feedback Software Onboarding KPIs Software Review 98

UX Studio

JANUARY 24, 2024

In this episode, we talk to an all-around design leader, Marília Moita. She has an extensive background in Customer Experience and Telecommunications fields, with more than 15 years of experience working both as a designer and researcher, while also leading large teams. Transcript Karthik: [00:00:00] Thank you, Marilia, for joining this podcast.

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Research Software Feedback Software UX User Testing 63

Userpilot

SEPTEMBER 6, 2021

You want an onboarding process that matches your brand values, respects the needs of multiple user groups, is intuitive to follow, AND that ultimately ends up making you money! If you're building a product tour for the first time, it's hard to know where to start. But fear not! You don't have to re-invent the wheel.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience User Testing 98

The Product Coalition

JUNE 14, 2020

Not testing your ideas is a great way to fail fast. Sure, you could dive right in, spend months developing an expensive product with all the bells and whistles. Only to find that at launch, nobody wants it. Or you’ve built it completely wrong. Or you could have built something way better if you’d pivoted halfway through. What an MVP is.

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User Testing Feedback Software Customer Experience Data Visualization 102

Userzoom

AUGUST 6, 2019

Katja Borchert, Senior Product Owner & UX Researcher, and Pietro Romeo, UX Researcher, reveal practical and leftfield examples of user research at FlixBus in their presentation ‘Don’t Guess It, Test It!’. So FlixBus is a provider who wants to do smart and green mobility for everyone to experience the world. Access videos.

User Testing 101

User Testing Product Research Presentation Research Software 101

Userpilot

OCTOBER 22, 2021

What is a user guide and why is it important? And the SaaS world is no exception to this rule. User guides can be physical, like the leaflet in the picture above, but in the world of software , they’re much more likely to be digital. To some extent, this is a problem with the language you use to write your guide.

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

The Product Guy

JANUARY 8, 2019

We had no clue about what “Lean” or “Agile” or even “Startup” essentially meant, but we spent most of our time out in the streets talking to our customers. We started a blog section to write long posts about featured businesses. Somehow it proved to me that we were moving in the right direction. We added support for two languages.

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Product Research Customer Experience Weak Development Team Agile 141

Userpilot

JANUARY 15, 2021

Why Google Analytics is not a product analytics tool , and how product analytics differs from and relates to product metrics. Why Google Analytics is not a product analytics tool , and how product analytics differs from and relates to product metrics. Why is Product Analytics important? What KPIs are used in Product Analytics?

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Data Visualization Analytic Tools Onboarding KPIs Feedback Software 90

Department of Product

AUGUST 22, 2022

How to Conduct a Product Health Check Why gathering health indicators helps you make better product decisions I was chatting to a friend the other day who had just taken on a senior product director level role at a venture backed startup. The company wasn’t in top shape and one reason they’d been brought on board was to turn the ship around.

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User Testing Feedback Software Customer Experience Product Research 52

Usersnap

JULY 3, 2023

In this blog post, we will be answering this question from different viewpoints. We always talk about bug reports… …but never explain what they are or why they’re crucial for closing customer feedback loops I just noticed that we at Usersnap haven’t answered this core and essential question.

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Reporting Tools Data Visualization Feedback Software User Testing 52

Usersnap

MARCH 16, 2020

Beta testing and User acceptance testing (UAT) are two of the most common types of tests to validate your development before launching your SaaS product or website. “Do In this article, you’ll read about the different use cases of the two and get guidance on setting up these testing processes and their environments.

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User Testing Product Research Feedback Software Testing 59

Usersnap

JUNE 15, 2023

Conduct user testing and gather feedback. Without a systematic approach to your product management process and clear roadmap, you’ll likely face several hurdles like lack of direction, unclear priorities, wasted resources, missed deadlines, difficulty in scaling, and more. Having an impactful process in place is a must.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Usersnap

AUGUST 26, 2021

Why is customer feedback important? There are two reactions to receiving customer feedback: “yippie!” So how do you get customer feedback and accelerate growth? Before we dive in, listening to the voice of customers does not mean “customers are always right.” What is customer feedback? How customer feedback helps build the best products.

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Feedback Software User Testing Customer Feedback Data Visualization 119

Userpilot

JUNE 3, 2021

A few weeks ago, I ran a poll on LinkedIn and Twitter asking a simple question: Which human skill do you think is most essential to building great products? But why even ask the question in the first place? That’s why I’ve written a book about the importance of hiring for skills like empathy in product management.

Product Research 98

Product Research Research Software Reporting Tools User Testing 98

The Product Coalition

MAY 21, 2020

In our mission to make you the best possible Product Manager, we’re taking you through some of the most fundamental, but often most misunderstood and overlooked aspects of the product world. Today’s topic; What Is Product Design? Product design really is the unsung hero of the product world. And that includes the product world.

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User Testing Research Software Data Visualization Feedback Software 78

Userpilot

SEPTEMBER 20, 2022

Despite the differences in individual onboarding requirements, it’s essential for every product to have some type of customer onboarding process in place. Nailing the customer onboarding process is one of the most important tasks for any savvy PM or SaaS owner. Ready to get started? Let’s get into it!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Onboarding KPIs 98

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? It might sound like a new match in the UX design world. But you don’t have to start from scratch when it comes to testing content and microcopy. We, at UX studio , collected three methods that provide more insights than general AB testing. What are the limitations of A/B testing?

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