Userpilot

MAY 14, 2023

Event tracking provides teams with insights into user behavior so that they can improve the product, its UI, and key metrics like conversion rates. If you’re interested in tracking only some of the events, you can choose a UX&CRO plan (heatmaps, session replays, etc), a Pop-Up plan, an SEO plan, or an E-commerce plan.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Gainsight

DECEMBER 20, 2020

In this blog post , we shared some lessons from the CROs of Dropbox and Flexera. Net Dollar Retention Becomes THE Metric. Most public companies now disclose the metric, and analysts and money managers know to ask about it. 2020 was the year when value became the north star. Customer Success and Product are the New BFFs.

User Testing 69

User Testing Customer Experience Customer Feedback Analytic Tools 69

Bain Public

MARCH 14, 2022

As the product manager, you’re the CRO (Chief Repeating officer) and need to communicate what should go in a product and how to market and sell it any chance you get (this is usually done via a one-page strategic document distributed throughout the business). Clearly communicate product mission, strategy, tactics and corresponding metrics.

Leadership 52

Leadership Weak Development Team Feedback Software Roadmap 52

Userpilot

JUNE 20, 2022

Develop a hypothesis and define key metrics. Its conversion optimization platform is called Explore and Omniconvert calls this “the CRO tool for developers,” which is justified by a number of its specialist features. How to conduct an A/B test. However, how do you actually do it? Start by deciding exactly what you want to test.

User Testing 52

User Testing Product Research Feedback Software Testing 52

Userpilot

JULY 31, 2023

What A/B testing metrics should you choose? Approaching experiments in your company can be quite risky and thus hard to justify for your leadership team—especially if you’re new to conversion rate optimization (CRO). This means you need to follow a good framework and track the right metrics if you want to prove your success.

Onboarding KPIs 98

Onboarding KPIs User Testing Product Research Analytic Tools 98

Userpilot

AUGUST 31, 2023

Growth teams: Growth teams are dedicated to Conversion Rate Optimization (CRO) through experimentation. If you’re wondering what to begin with, having a blog that drives traffic is one of the best acquisition channels for SaaS. Userpilot’s blog. No single metric can 100% tell you how your acquisition efforts are coming along.

Research Software 110

Research Software Feedback Software Analytic Tools User Testing 110

Bain Public

JUNE 24, 2020

To prevent the forgetting curve from setting in, as the product manager, you’re the CRO (Chief Repeating officer) and need to communicate what should go in a product and how to market and sell it any chance you get. "Repetition is the mother of learning, the father of action, which makes it the architect of accomplishment." Zig Ziglar.

User Testing 52

User Testing Customer Experience Document Customer Feedback 52

Intercom, Inc.

MAY 24, 2018

Instead of saying, “My job is to create a blog post,” it’s, “My job to change X number, and one of my tactics is to create content”. The Head of Sales, CRO, Head of Operations and I go through quantity and then previous qualified quantity and see if the pipeline is growing at the expected rate. Common mistakes with data.

Data Visualization 182

Data Visualization Feedback Software Customer Experience B2B 182