Intercom, Inc.

FEBRUARY 16, 2021

So whether its originality of thought or artistic brilliance, the sheer scale of visual and conceptual input we experience on a daily basis can blur the lines between where your idea ends and mine begins. You can’t conjure these bricks from thin air, they’re accumulated through different experiences and influences”. Not convinced?

User Testing 283

User Testing Feedback Software Research Software Customer Experience 283

The Product Coalition

NOVEMBER 1, 2022

Consumer behavior in tourism Consumer behavior in tourism will involve decisions, activities, thinking, and experiences that satisfy consumer requirements during the journey. To understand customer behavior in tourism, companies examine interactions amongst influencing elements. People have different motivations for travel.

Research Software 99

Research Software Feedback Software User Testing Travel 99

The Accidental Product Manager

MARCH 1, 2021

I get a little thrill each and every time I come to the front door and see an Amazon box sitting there waiting for me to bring it into the house and open it up. What they want to do is to find ways to ship things to their customers in fewer and smaller containers. There is even a term for how this makes customers feel: wrap rage.

Transportation 123

Transportation Product Management Product Manager Customer Experience 123

The Product Coalition

JANUARY 12, 2023

. "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. In this blog post, we’ll explore the different types of digital transformation you need to know about.

Artificial Inteligence 130

Artificial Inteligence Data Visualization Analytic Tools Research Software 130

Userpilot

FEBRUARY 18, 2021

Done right, personalization can be absolutely critical for new user activation, engagement and retention. Some of their attempts are just cringe-worthy: For instance, I received an email from IKEA about their transport, saying ‘it’s my big day tomorrow’. Personalization in SaaS is such a minefield. How to Personalize Right in SaaS?

Analytic Tools 96

Analytic Tools Software Review Data Visualization Customer Experience 96

The Accidental Product Manager

JANUARY 8, 2024

Complicated products have to deal with many challenges Image Credit: Emms Benitez As product managers, we all want to be responsible for products that our customers really, really want. You make a product that has the ability to transform your customer and because of that they will seek you out.

Product Management 73

Product Management Product Manager Transportation Management 73

UX Studio

OCTOBER 4, 2023

The trend also landed in UX writing some time ago, and well, it is definitely here to stay. Communicating information and demonstrating brand identity can affect the user experience a lot, so we have to pay a lot of attention to this. It can save time and effort for UX writers, also ensuring a cohesive user experience.

Artificial Inteligence 73

Artificial Inteligence UX Research Software Data Visualization 73

The Accidental Product Manager

JULY 19, 2021

Your product development definition tells you to create more and more efficient products in order to replace the older units that your customers are using. You replace the ones that wear out and you are always looking for new customers. Vaccine distribution sites are going to have to purchase new ultracold freezers.

Transportation 123

Transportation Product Management Product Manager Product Research 123

Bain Public

NOVEMBER 29, 2020

It’s clear that times have changed with the emergence of digital media. When was the last time you actually held a newspaper in your hands? Today, people are looking for more timely, local news displayed in a quick and digestible format on their smart devices — rather than going out and buying or picking up a newspaper.

Transportation 52

Transportation Feedback Software Customer Experience Leadership 52

Valerian Tech

JULY 10, 2023

In this blog post, we will demystify AI and ML, explore their fundamental concepts, and delve into how these technologies are influencing multiple industries. ML, a subset of AI, focuses on algorithms that allow machines to learn from data and improve their performance over time without being explicitly programmed.

Technical Review 40

Technical Review Artificial Inteligence Data Visualization Technology 40

Product Talk

NOVEMBER 16, 2022

It’s a B2B company that offers voice communication to teams in industries like hospitality, retail, transportation, logistics, and security. I still do sound design and build interactive sound sculptures as well as more extended immersive art experiences. That’s how I got connected with the folks at Orion Labs.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. Much of the time even an hour doesn't seem like enough to really hear their full story. Q&A with Raguram Venkatesan.

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

The Accidental Product Manager

APRIL 9, 2018

IKEA is designing products to be modified by their customers Image Credit: Lee Haywood. We know what our customers want. That means that we work with our development teams, design a product development definition, and then we create products that will solve problems for our customers. The New Ikea Sofa.

Customer Experience 69

Customer Experience User Testing Product Management Product Manager 69

The Accidental Product Manager

JULY 12, 2021

Pop-up product managers have to be quick on their feet Image Credit: Metropolitan Transportation Authority of the State of New York. As product managers we are always being told that we need to better understand our customers. The value of pop-ups is that they allow brands to experiment with concepts quickly.

Product Management 65

Product Management Product Manager Customer Experience Data Visualization 65

The Product Coalition

JUNE 14, 2020

They help you to find your product-market fit , get stakeholder and user feedback, and start building buzz around your upcoming launch. Prototypes can vary in size and how much time and effort you put into them. Draw out a basic idea of what your user interface will look like. That’s where MVPs and prototypes come in!

User Testing 104

User Testing Feedback Software Customer Experience Data Visualization 104

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. Much of the time even an hour doesn't seem like enough to really hear their full story. Q&A with Raguram Venkatesan.

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

Bain Public

JULY 13, 2020

Built on pillars of sustainability, innovation and inclusion, Blaise Transit improves and optimizes the user experience for multi-passenger vehicles fleet operators. In this current climate, global public transportation ridership has gone down by more than 80% throughout European and U.S. cities since January 2020.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Technical Review 52

The Accidental Product Manager

MAY 17, 2021

Now food can be delivered no matter where a customer lives Image Credit: Paul Townsend. However, for those potential customers who live in smaller towns and cities, home delivery of food has not been an option – until now. How will they change their product development definition in order to capture these new customers?

Product Management 86

Product Management Product Manager Transportation Management 86

TIBCO - Thought Leadership

OCTOBER 28, 2020

Reading Time: 4 minutes. This blog was written by TIBCO Director of Digital Strategy Alessandro Chimera and originally published on the Italian tech website, Solo Tablet. Not only companies, but also many professionals have to face a challenge, which places a change in habits at the top of the priorities of the actions to be taken.

Data Visualization 69

Data Visualization Telecommunications Transportation Analytic Tools 69

UX Studio: Product Management

MAY 23, 2018

So why did we work three times longer on this business website design? TRIGO Group offers quality solutions, mainly focusing on the automotive, aerospace and other transport industries. Let’s see what happened during all this time! But it does more: it makes the experience easy and informative for the user.

User Testing 95

User Testing UX Research Software Product Research 95

Mind the Product

JANUARY 16, 2020

Transitioning from a functional role such as marketing or engineering to product can seem daunting, especially if your education and experience aren’t specifically tailored to product, but it can be done. Joni is a product management consultant and coach with 30 years of experience. “I Why Is Product Management Growing in Popularity?

Data Visualization 114

Data Visualization Customer Experience Customer Feedback Transportation 114

Modus Create

JULY 7, 2020

Imagine that you are writing an e-commerce application and you have a customer with a full shopping cart who is ready to check out and give you their money. Things get much worse when you have 1,000 or 10,000 customers all trying to buy at the same time! If they can’t complete the transaction fast, you may lose the sale.

Messaging 84

Messaging Analytic Tools Data Visualization User Testing 84

Modus Create

JANUARY 20, 2021

In these blog posts, we will be exploring how we can stand up Azure’s services via Infrastructure As Code to secure web applications and other services deployed in the cloud hosting platform. However, to experiment with this proof of concept you will need: An Azure Account. Example configuration of WAF services. Linux or Windows OS.

Software Review 91

Software Review Transportation Data Visualization Certifications 91

Centercode

APRIL 16, 2019

I recently had an opportunity to work with Alex Larsen , the manager of the technical operations beta team at Trimble Transportation, on just that. His leadership team asked him to develop a framework for measuring the success of his beta team efforts. That’s why he reached out to Centercode’s Customer Success team.

Customer Experience 65

Customer Experience User Testing Product Research Customer Feedback 65

eG Innovations

JULY 4, 2019

The success of these initiatives is closely tied to ensuring a great user experience for end users as they access their virtual apps and desktops. Authored by George Spiers: I’m happy to be writing this blog on the eG Innovations website. 1 Logon Times. Compute also affects logon time performance.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

The Product Coalition

AUGUST 31, 2019

Try to determine what causes your user to behave in a certain way by understanding the jobs they are trying to get done. Jobs to be Done (JTBD) = Progress customers are trying to make in a given context. They don’t change much over time. I gave two examples of this in my blog post on “ Applying Michael Porter’s concepts. ”

Customer Experience 60

Customer Experience User Testing Data Visualization User Friction 60

The Product Coalition

JUNE 7, 2019

Bruno actually had his first Product Management experience back in 2008. He is currently Head of Product and User Behavior Analytics at Jüssi, an Internet marketing agency in São Paulo, Brazil. He is currently Head of Product and User Behavior Analytics at Jüssi, an Internet marketing agency in São Paulo, Brazil.

Data Visualization 60

Data Visualization Customer Experience Analytic Tools Customer Feedback 60

eG Innovations

DECEMBER 16, 2021

Customer relationship management (CRM). High performance computing (HPC) and Big Data analytics : Cloud infrastructure enables storage, real-time processing, and high-performance compute at scale on a pay-as-you-go basis. Enables dynamic scaling – add capacity during peak times, scale down as needed. Collaboration.

Analytic Tools 59

Analytic Tools Data Visualization Software Review Customer Experience 59

The Accidental Product Manager

APRIL 16, 2018

However, what they are discovering is that more and more young people are not viewing motorcycles as their preferred means of transportation. in 2016 and this caused hard times for the company. If they don’t do a good job of this, they run the real risk of losing these customers to Harley-Davidson.

Customer Experience 56

Customer Experience Product Management Product Manager Transportation 56

Antwak Blog

MARCH 26, 2021

Subsequently, computers are customized and used in assisting the organization to break down, process and translate human language information. Artificial Intelligence intelligence abilities can be utilized for gathering, analyzing, and using customer experiences. To read more about AI, read our blog here.

Artificial Inteligence 52

Artificial Inteligence Software Review Systems Review Transportation 52

The Accidental Product Manager

APRIL 27, 2020

As product managers, it is our responsibility to use our product development definition to create products that our customers will want. You might think that a product manager’s job would be over at this point in time. Customers have come to expect to receive just about anything that they buy online in two days.

Product Management 65

Product Management Product Manager Transportation Management 65

The Accidental Product Manager

MARCH 5, 2018

As product managers, we spend a great deal of our time trying to figure out ways to get more people to buy our products. Use Uber for transportation and look things up online. As you might imagine, the number of people who don’t shop at Amazon is a group of people who is getting smaller and smaller over time.

Customer Experience 63

Customer Experience Product Management Product Manager Transportation 63

Department of Product

JULY 29, 2022

Pricing, user experience, features, performance, branding, customer service and partnerships influence how target customers perceive the value of one product relative to alternatives in established markets. A customer in the market for a Porsche is likely not considering a Volkswagen and visa versa.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

The Accidental Product Manager

NOVEMBER 15, 2021

So if you were a product manager who was working for a company that wanted to find a way to get groceries to customers using robotic vehicles , how would you go about doing that? Nuro will charge customers US$5.95 The target customers that Nuro wants to go after already own a car and use it to commute around town.

Reporting Tools 65

Reporting Tools Product Research Product Management Product Manager 65

The Product Coalition

OCTOBER 15, 2019

Lastly, you’ll need to pick the right tool to transport and store your data. As a PM, you’ll need to set up an “Active channel” to speak with customers, and a “Passive” channel, so you can observe behaviours of individuals. If you want to read from the begging, please click here.) You can download the tracking plan here.

Data Visualization 60

Data Visualization Product Management Product Manager Transportation 60

The Product Coalition

JULY 10, 2019

So, I thought it might be a worthwhile experiment to aggregate the previous meetups into a one-day immersive workshop on Liberating Structures for Scrum, built around climate change and MegaBrain.io, a struggling startup with little runway left and in desperate need of two successful Sprints. multiple times?—?your scenario?—?a

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Workshop Systems Review Customer Experience Agile 60

The Accidental Product Manager

DECEMBER 7, 2020

Grocery product managers have gone a long time without having to make any big changes. These product managers are now devoting more of their floor space to fulfill digital orders in response to their customers’ increased food consumption at home and their growing reliance on online shopping. Changing With The Times.

Product Management 86

Product Management Product Manager User Testing Management 86